Pointerpro

www.pointerpro.com

1 Job

26 Employees

About the Company

At Pointerpro, we believe technology should amplify humanity, not replace it. That’s why we’ve built a software platform where you can create your own online assessments with auto-generated personalized reports. It helps you turn your expertise into a tool that delivers personalized advice at scale. Pointerpro empowers you to: Deliver more value to your clients by leveraging your expertise Save time by automating repetitive tasks and focusing on strategic work Grow your business without the need to expand your team Our dedicated team is here to support you at every step. Experience firsthand how Pointerpro can simplify your advice delivery. Want to learn more? Check out our blog or video page to discover how to create impactful assessments, explore case studies from companies using our tool, and gain valuable insights on topics like interactive marketing, lead generation, consultancy, AI, and more. www.pointerpro.com

Listed Jobs

Company Name: Pointerpro
Job Title: Chief Product & Technology Officer (CPTO)
Job Description: **Job Title** Chief Product & Technology Officer (CPTO) **Role Summary** Executive leader responsible for end‑to‑end product and technology strategy, intersecting customer insights with scalable, secure solutions. Hands‑on execution orientation, transitioning from a 3‑4 month first phase of customer service ownership to full product/tech leadership. **Expectations** - Deliver measurable outcomes on tight schedules with minimal oversight - Maintain a constant customer‑first mindset, engaging directly where critical - Grow and mentor cross‑functional product and engineering teams in a SaaS environment - Scaffold scalable AI‑enabled features and other tech initiatives **Key Responsibilities** 1. **First Phase – Customer Service Ownership** - Lead 6 FTE customer support and success staff, establishing processes and KPIs - Enhance documentation and implement an AI product support agent - Create structured feedback loops feeding into product and technology decisions 2. **Product & Technology Leadership (Ongoing)** - Own product roadmap, prioritize features based on customer insight, business value, technical feasibility - Ensure platform scalability, security, and maintainability; monitor tech trends and opportunity mapping 3. **Execution & Delivery** - Own transformation projects (e.g., AI‑powered customer/product features) with end‑to‑end accountability - Prototype / code when necessary; adopt a pragmatic, results‑oriented approach 4. **People Leadership** - Coach and develop product & engineering talent; set clear goals, measure performance - Recruit and manage remote/contract teams; maintain high engagement **Required Skills** - 8–12 years of product and/or technology leadership in SaaS with demonstrable impact - Proven track record of building and shipping SaaS products, including AI features - Technical depth in Angular, Laravel, VueJS; credible among engineering peers - Strong decision‑making, prioritization, and scalability focus - Fluent in English (written & spoken) - Comfortable with on‑site presence ≤ 3 days/week (remote work permissible) **Required Education & Certifications** - Bachelor’s degree or higher in Computer Science, Engineering, or related field (preferred) *(No mandatory specific certifications.)* ---