Servus Credit Union

www.servus.ca

3 Jobs

2,159 Employees

About the Company

Servus Credit Union is Canada’s largest credit union, serving 600,000+ Albertans with full-circle financial services, personalized advice and Profit Share® Rewards cash—returning millions of dollars of profits back to members each year. With branches in more than 80 communities, 24/7 member support and access to thousands of no-fee ATMs, Servus helps our members feel good about their money.

Listed Jobs

Company Name: Servus Credit Union
Job Title: Data & Insights Analyst
Job Description: **Job Title:** Data & Insights Analyst **Role Summary:** Leverage data from multiple sources to create, maintain, and enhance business intelligence deliverables that inform decision‑making across finance, operations, marketing, and member services. Utilize Power BI, SQL, and related technologies to design dashboards and visualizations, conduct data cleansing, modeling, and validation, and provide actionable insights aligned with regulatory and economic considerations. **Expactations:** - Deliver accurate and timely dashboards and reports that meet business stakeholder requirements. - Maintain data integrity through rigorous validation, testing, and audit processes. - Communicate insights clearly to cross‑functional teams and executive leadership. - Proactively recommend and implement improvements to BI tools, data pipelines, and visualizations. - Support compliance with regulatory standards and data governance best practices. **Key Responsibilities:** - Build and manage Power BI dashboards, reports, and visual analytics. - Extract, transform, and clean data from diverse sources using SQL and ETL tools. - Design data models, perform unit testing, and support Master Data Management initiatives. - Collaborate in an agile environment to define reporting requirements and ensure alignment with strategy. - Validate data, conduct regular audits of data pipelines, and troubleshoot data quality issues. - Stay current on BI trends, evaluating and piloting emerging technologies for enhanced visualization and reporting. **Required Skills:** - 3+ years of hands‑on experience in data and insights development. - Expertise in Power BI and SQL; familiarity with SSAS, SSRS, SSIS is an asset. - Strong data modeling, ETL, and data validation skills. - Ability to translate business requirements into technical solutions and actionable insights. - Excellent communication, stakeholder engagement, and problem‑solving abilities. **Required Education & Certifications:** - Post‑secondary education in computer technology, information technology, or a related discipline from an accredited institution. - Relevant certifications (e.g., Microsoft Certified: Power BI, SQL Server, or data analytics credentials) are a plus.

Company Name: Servus Credit Union
Job Title: Director Data Science
Job Description: **Job Title:** Director Data Science **Role Summary:** Lead the development and implementation of enterprise data science strategies, leveraging machine learning and predictive modeling to enhance member experience and business outcomes. Manage a team of data scientists/engineers and collaborate across departments to drive innovation and operational efficiency. **Expectations:** Minimum 15 years’ data science experience, 8+ years leading high-performing teams. Expertise in optimizing machine learning models, banking or finance industry experience preferred. **Key Responsibilities:** - Develop and execute enterprise-wide data science strategy and roadmap. - Design, deploy, and scale machine learning models to improve member engagement, reduce costs, and manage risk. - Lead implementation of Next Best Opportunity (NBO) program for personalized member offers. - Partner with technology and distribution teams to integrate models into operational workflows. - Establish ML Ops best practices to automate workflows and improve efficiency. - Monitor model performance, optimizing accuracy and managing risk. - Analyze transactional, digital, and member sentiment data to predict behavior and inform decisions. - Mentor and develop a team of data scientists/engineers, fostering a culture of innovation. - Advise on data governance, model risk management, and compliance. **Required Skills:** - Advanced machine learning/modeling tools (Databricks preferred). - Proven success in model optimization and full-lifecycle implementation. - Strong communication ability to translate technical insights to non-technical stakeholders. - Cross-departmental collaboration to align initiatives with business goals. - Strategic thinking for aligning data science with industry trends and AI advancements. **Required Education & Certifications:** Bachelor’s degree or higher in a related field (e.g., computer science, statistics). No specific certifications required.

Company Name: Servus Credit Union
Job Title: Software Developer - Platform Data Integration
Job Description: Job Title: Software Developer – Platform Data Integration Role Summary: Design, build, and maintain scalable RESTful APIs in C# and Boomi integration processes to enable seamless data exchange across enterprise systems. Collaborate with architects, product teams, and stakeholders to translate business requirements into secure, high‑performance integration solutions and support continuous platform evolution. Expectations: - Deliver production‑ready integration services that meet reliability, security, and performance targets. - Maintain documentation and testing standards that enable rapid onboarding and troubleshooting. - Participate in Agile sprints, code reviews, and on‑call rotations as needed. Key Responsibilities: - Design, develop, test, and deploy C#‑based RESTful APIs supporting interoperability and data exchange. - Create and orchestrate Boomi workflows: connectors, maps, routes, error handling, retries, and monitoring. - Implement API gateways, OAuth2/JWT, SSO, and secure transport protocols. - Build reusable integration components and patterns aligned with enterprise architecture. - Optimize throughput, fault tolerance, and scalability of integration services. - Write unit, integration, and contract tests; maintain CI/CD pipelines for API and Boomi deployment. - Conduct code reviews, enforce coding standards, and maintain documentation for designs, APIs, and operational procedures. - Troubleshoot production incidents, perform root‑cause analysis, and provide post‑mortem documentation. Required Skills: - 3–7 years software development experience focused on systems integration. - Strong proficiency in C#, .NET 6/7, and RESTful API design. - Hands‑on Boomi AtomSphere (or equivalent iPaaS) implementation: integrations, orchestrations, API management. - Knowledge of integration patterns (synchronous, asynchronous, publish–subscribe, event‑driven, batch). - Experience with JSON, XML/XSLT, SQL, and data transformation. - Familiarity with OAuth2, JWT, SSO, and API security best practices. - Cloud platform exposure (Azure or AWS), containers, and serverless concepts. - Source control and DevOps tools (Azure DevOps, GitHub, GitLab). - Strong analytical, problem‑solving, and communication skills. - Ability to work independently and within cross‑functional Agile teams. Required Education & Certifications: - Bachelor’s degree in Computer Science, Software Engineering, or equivalent experience. - Optional but beneficial certifications: Boomi Developer/Architect, Microsoft .NET, or Azure.