Manutan Group

www.manutan.com

2 Jobs

1,737 Employees

About the Company

A committed player in BtoB e-commerce in Europe specialising in the distribution of equipment and supplies for enterprises, local authorities and traders, Manutan is constantly innovating to improve its customers' experience.

We put sincerity and responsibility at the heart of all our actions to build a business-to-business model where all our stakeholders can develop and progress, thus enterprising for a better World

To do so we are contributing actively towards a better planet, a better society and a better business.

Our common culture revolves around:
Relationships and care
Performance and continuous improvement
Technology and data
Customers and entrepreneurship

Thanks to 2,500 dedicated employees who are passionate about their profession, the Group shines throughout Europe through 25 subsidiaries, spread over 17 countries. In 2025, 12 subsdiaries have been certified Great Place to Work®.

Its ambition? Provide an all-in-one product and service offering that allows its customers to operate efficiently and sustainably on a daily basis.

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Listed Jobs

Company Name: Manutan Group
Job Title: Alternant Assistant Chef de Produit H/F
Job Description: **Job Title:** Product Assistant Intern **Role Summary:** Support product management in a B2B e-commerce environment, combining digital strategies with personalized services. Focus on optimizing product offerings and enhancing customer-buying performance through market analysis and operational collaboration. **Expectations:** - 12-24 month internship requiring active engagement in product lifecycle management and B2B e-commerce operations. - Suitable for candidates pursuing post-secondary education (Bac +3) in marketing or business-related fields with prior internship experience preferred. **Key Responsibilities:** - Maintain and update product databases, ensuring accurate listing and managing stock shortages or obsolete items. - Address product quality issues and respond to subsidiary product inquiries. - Coordinate departmental events (product showcases, supplier meetings). - Review and refine product catalog pages. - Conduct market benchmarks, performance analysis, and category-specific projects. **Required Skills:** - Proficient in Microsoft Office Suite (Excel, Word, PowerPoint). - Strong organizational skills with attention to detail. - Proactive problem-solving and curiosity about market dynamics. - Bilingual fluency: French (written/spoken) and English (written/spoken). **Required Education & Certifications:** - Bachelor’s equivalence (Bac +3) in marketing, supply chain, or related field. - Prior internship or vocational training in product management or B2B commerce recommended.

Gonesse, France

Hybrid

28-01-2026

Company Name: Manutan Group
Job Title: Ingénieur Support Digital H/F
Job Description: Job Title: Digital Support Engineer (m/f) Role Summary: Deliver level‑3 technical support for e‑commerce and e‑procurement platforms, diagnosing complex incidents, implementing solutions, and enhancing support processes to ensure seamless user experience. Expectations: - Provide rapid, high‑quality support for platform incidents and enhancement requests. - Conduct in‑depth root cause analysis, document findings, and drive permanent resolutions. - Collaborate with integration, development, and third‑party suppliers. - Maintain and refine support tools and procedures. - Conduct continuous technology awareness and share knowledge with internal teams. - Communicate effectively in English with stakeholders worldwide. Key Responsibilities: - Resolve level‑3 incidents on HCL Commerce, Oracle SQL–based, and punchout systems. - Perform root‑cause analysis, develop fixes, and document procedures. - Work with cross‑functional teams to test and deploy solutions. - Update knowledge base and support playbooks. - Monitor incident trends, propose improvements, and implement best practices. - Participate in on‑call rotations and shift‑based support as required. - Provide training and guidance to level‑1/2 support teams. Required Skills: - Strong knowledge of HCL Commerce architecture. - Advanced SQL skills with Oracle databases. - Proficient in shell scripting for automation and diagnostics. - Experience with e‑procurement punchout integrations. - Familiarity with incident management tools (JIRA, ServiceNow). - Analytical mindset with ability to troubleshoot complex technical issues. - Excellent written and verbal communication in English. - Self‑motivated, detail‑oriented, and collaborative team player. Required Education & Certifications: - Bachelor’s degree or higher in Computer Science, Information Technology, or related field. - Minimum 5 years of level‑3 support experience, ideally in B2B e‑commerce or remote sales environments. - Fluent in English (both written and spoken).