- Company Name
- SaxaVord Spaceport
- Job Title
- IT Operations Engineer
- Job Description
-
Job title: IT Operations Engineer
Role Summary:
Provide day‑to‑day operation and maintenance of high‑availability spaceport IT network infrastructure. Ensure mission‑critical systems, ground‑control, and launch‑support platforms remain available, secure, and performant during launches, simulations, and normal operations.
Expactations:
* Demonstrated experience in IT systems operations, with a focus on networks in secure, high‑availability environments.
* Hands‑on knowledge of Cisco Catalyst, Meraki, and Firepower hardware and virtual appliances.
* Proficiency in VMware, Hyper‑V, and Azure cloud environments.
* Strong scripting capability (PowerShell, Bash, Python) for automation and configuration management.
* Excellent troubleshooting, diagnostics, and communication skills.
Key Responsibilities:
* Maintain, monitor, and troubleshoot core IT network infrastructure including servers, storage, end‑user devices, and launch‑support systems.
* Deploy, integrate, and manage internal hardware, ground‑control infrastructure, launch platforms, and site networks.
* Sustain high availability and performance of all critical systems during launch operations and simulations.
* Update and optimise network architecture, including satellite uplink interfaces, VLANs, and firewalls.
* Automate routine tasks and improve workflows with scripting.
* Support cybersecurity and compliance processes aligned with UK space regulations and ISO 27001.
* Ensure failover, disaster recovery, and data protection protocols maintain business continuity.
* Collaborate with Launch, Ground, Mission Operations, and Security teams to deliver robust IT solutions.
* Provide Tier 2/3 support and participate in on‑call rotations for critical incidents.
* Assist infrastructure scaling for future launch activities and site expansions.
* Report hazards or potential safety issues to on‑site management.
Required Skills:
* IT operations and administration with network focus.
* Cisco Catalyst, Meraki, Firepower (hardware & virtual).
* VMware, Hyper‑V virtualization.
* Cloud experience (Azure) and on‑premise environments.
* Network protocols: DNS, DHCP, TCP/IP, Unicast, Multicast.
* Scripting: PowerShell, Bash, Python.
* Microsoft Office Suite proficiency.
* Diagnostic, troubleshooting, and prioritisation ability.
* Strong interpersonal and stakeholder‑management skills.
* Detail‑oriented, organisational, proactive, adaptable.
Required Education & Certifications:
* Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
* Cisco certifications (CCNA/CCNP) beneficial but not mandatory; support for study and accreditation is provided.