Flexstaf I.T. Inc.

5 Jobs

9 Employees

About the Company

Flexstaf IT is an Approved Vendor for The Ministry of Government Services, Task - Based Information and Information Technology (I&IT) Services - VOR # OSS - 00430429. FlexStaf I.T. is a Canadian based organization specializing in providing various organizations across all industries, the best qualified I.T. personnel for short or long term contract assignments, permanent placement positions, or fully managed end to end I.T. project solutions. Specialized I.T. professionals include resources skilled in Application Development, Infrastructure Support, Business Analysis, Quality Assurance, Management and Senior Executive level, from all I.T. technical domains. With 17 years of I.T. Sales Management and Recruitment experience, our management team's strength include the instinct to deliver professional candidates to respective employers efficiently, effectively and most importantly, successfully ensuring complete satisfaction. "Flexible people, delivering flexible solutions"

Listed Jobs

Company Name: Flexstaf I.T. Inc.
Job Title: Infrastructure Business Analyst
Job Description: Job title: Infrastructure Business Analyst Role Summary: Senior Business Analyst focused on IT infrastructure, orchestrating the translation of business needs into technical requirements, managing change through ITSM processes, and ensuring compliant, risk‑aware delivery of infrastructure initiatives. Expectations: - 8+ years of business analysis experience in IT infrastructure, operations, or service management. - Strong understanding of infrastructure technologies (servers, networks, cloud, storage, security) and ITIL/ITSM change management. - Proficiency in ServiceNow or equivalent ITSM platform, with experience in CAB participation. Key Responsibilities: 1. Elicit, analyze, document, and validate business and technical requirements for infrastructure projects. 2. Translate business needs into clear functional/non‑functional specifications. 3. Support project planning, tracking, scope management, and risk escalation. 4. Create, update, and manage ITSM requests and change records; enforce ITIL‑aligned change governance. 5. Participate in CAB meetings to present change proposals and approvals. 6. Develop and maintain dashboards, reports, and KPI tracking for stakeholders and leadership. 7. Coordinate pre‑ and post‑change communications and validations. 8. Serve as central liaison between infrastructure, service management, security, and business stakeholders. 9. Identify operational, technical, and business risks; ensure compliance with internal policies, security standards, and regulatory requirements. 10. Support audit and governance requirements through documentation and evidence collection. Required Skills: - Business and technical analysis, documentation, and requirement management. - In‑depth knowledge of infrastructure components (servers, networking, cloud, storage, security). - ITIL/ITSM change management processes. - Hands‑on experience with ServiceNow or comparable ITSM platform. - Analytical, reporting, and dashboard development (e.g., Power BI, SharePoint). - Excellent written and verbal communication; stakeholder management abilities. - Ability to prioritize multiple initiatives and identify risks proactively. Required Education & Certifications: - Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field (or equivalent experience). - ITIL Foundation certification (or higher). - Optional: ServiceNow certification, Agile/Waterfall delivery methodology knowledge, and security compliance experience.

Company Name: Flexstaf I.T. Inc.
Job Title: Senior Data Analyst
Job Description: Job Title: Senior Data Analyst Role Summary: Lead the design, mapping, validation, and documentation of enterprise data solutions within Azure-based data ecosystems. Ensure data accuracy, governance, and alignment between business needs and technical implementations. Expatations: 8+ years experience in data mapping & documentation, data quality & validation, and Azure technologies. Proven track record of managing complex data projects, collaborating with cross‑functional teams, and delivering high‑quality, version‑controlled artifacts. Key Responsibilities: - Lead detailed data mapping across source systems, data platforms, and target destinations. - Document field‑level mappings, transformation rules, data lineage, and business logic. - Maintain version‑controlled mapping specifications for engineering teams. - Analyze and profile datasets to assess structure, relationships, quality, and anomalies. - Validate mapped data against business processes and stakeholder expectations. - Identify data gaps, inconsistencies, and migration or integration risks. - Collaborate with data engineers, architects, business analysts, product owners, and SMEs to gather requirements and translate business definitions into technical artifacts. - Facilitate workshops to resolve data ambiguities and align on business rules. - Define validation rules and expected transformation outputs for testing teams. - Perform data reconciliation between source and target systems. - Partner with data governance teams to improve data integrity, metadata accuracy, and documentation quality. - Develop dashboards, reports, and analytical outputs to support business needs. - Present findings, insights, and recommendations to technical and non‑technical stakeholders. Required Skills: - 8+ years of experience in data mapping, documentation, data quality, and validation. - 8+ years of hands‑on experience with Azure (Data Lake, Synapse, Data Factory). - Proficiency with Azure Databricks, GitHub, data warehouses, ETL processes, and data pipelines. - Strong analytical and profiling skills; ability to assess data structure and quality. - Expertise in developing dashboards, reports, and self‑service analytics. - Excellent stakeholder communication and workshop facilitation skills. - Knowledge of data governance frameworks, metadata management, and enterprise data standards. Required Education & Certifications: - Bachelor’s degree in Computer Science, Information Systems, Data Science, or related field. - Preferred certifications: Microsoft Certified: Azure Data Engineer Associate, Azure Data Scientist Associate, or equivalent.

Company Name: Flexstaf I.T. Inc.
Job Title: Technical Support Analyst (Help Desk)
Job Description: **Job Title:** Technical Support Analyst – Help Desk **Role Summary:** Provide tier‑1 technical support for desktop and mobile productivity tools, OS, web browsers, and end‑user connectivity. Manage hardware and software deployments, updates, and security patches while maintaining knowledge‑base documentation. **Expectations:** Handle 1st‑level support within established SLAs, balance multiple assignments, communicate clearly with users, and initiate corrective actions independently. **Key Responsibilities:** - Troubleshoot and resolve issues on PCs, laptops, mobile phones/tablets, printers, and network connectivity (LAN/Wi‑Fi). - Deploy and upgrade hardware, install or uninstall software, re‑image workstations, and refresh assets. - Apply OS and application security patches, including anti‑virus and endpoint protection. - Support roll‑outs of new technology and maintain inventory of hardware/software via tools like Lansweeper. - Document solutions and update a knowledge‑base for end‑user and technical staff. - Coordinate moves, refreshes, installations, and de‑installations of assets. **Required Skills:** - 1–2 years of 1st‑level help‑desk/customer‑service experience. - Advanced proficiency with Microsoft Office, Windows OS, and modern web browsers. - Strong knowledge of TCP/IP, DNS, DHCP, wireless networking, and connectivity protocols. - Proficient troubleshooting and problem‑solving abilities. - Experience with security patching, antivirus, and endpoint management. - Excellent verbal and written communication; self‑starter who can handle multiple tasks simultaneously. **Required Education & Certifications:** - Post‑secondary diploma or certificate in a technical field, or bachelor’s degree in computer science. - Microsoft certifications (e.g., MS-102, MS-203) preferred. **Nice to Have:** - Experience configuring Microsoft Intune and Autopilot deployments. - Familiarity with Deskpro ticketing system. - Use of Lansweeper for asset inventory.

Company Name: Flexstaf I.T. Inc.
Job Title: Systems Testing/QA Specialist - Intermediate
Job Description: **Job title:** Systems Testing/QA Specialist – Intermediate **Role Summary:** Perform both manual and automated testing of high‑volume online data‑collection applications, data‑warehouse/BI solutions, and accessible web portals for public‑sector clients. Ensure compliance with WCAG AA standards, validate ETL processes, and support full SDLC testing cycles in Agile and Waterfall environments. **Expactations:** - 3‑5 years of QA experience on large‑scale, multi‑user (5,000+ users) applications. - Proven ability to design, execute, and document test cases, scripts, data, and defect reports. - Strong collaboration with cross‑functional teams and adherence to strict project timelines. **Key Responsibilities:** - Develop and maintain test plans, cases, scripts, and test data for functional, regression, integration, and UAT cycles. - Execute automated tests using UFT/QuickTest Pro, HP Quality Center, Azure DevOps, and support manual testing as needed. - Perform accessibility testing to WCAG AA level, using screen readers (JAWS, NVDA) and compliance tools. - Validate data warehouse, data mart, and ETL processes; test BI reports in Cognos and Power BI. - Write and run SQL queries against Oracle/SQL Server databases to verify data integrity across 3/N‑tier applications. - Track defects and status in HPQC, Azure DevOps, or Bugzilla; ensure timely resolution. - Participate in test cycle planning, risk assessment, and documentation of test results. - Support Agile sprint activities and Waterfall phase gate reviews. **Required Skills:** - Test automation: UFT/QuickTest Pro (v10+), HP Quality Center, Azure DevOps. - Manual testing, regression, integration, and UAT. - SQL scripting; experience with Oracle and/or SQL Server. - Accessibility testing (WCAG AA, JAWS, NVDA, Compliance Sheriff). - BI and data‑warehouse testing: Cognos, Power BI, ETL tools (Informatica, SSIS). - Data formats: XML, CSV, JSON, Excel. - Basic .NET/ASP.NET (C#, MVC, Web Forms) knowledge preferred. - Strong analytical, problem‑solving, written and verbal communication skills. - Ability to work in both Agile and Waterfall methodologies and as part of a multi‑disciplinary team. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (or equivalent practical experience). - Relevant QA certifications (e.g., ISTQB, HP/UFT, Certified Agile Tester) are preferred but not mandatory.

Toronto, Canada

On site

04-03-2026

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