Fresha

About the Company

Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions.

Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.

Fresha is used by 120,000+ businesses and 500,000+ beauty and wellness professionals worldwide, processing over 1 Billion appointments to date. The company is headquartered in London, United Kingdom, with global offices located in New York City, Vancouver, Sydney, Amsterdam, Dubai and Warsaw.

Listed Jobs

Company Name

Fresha

Job Title

Senior IT Ops Engineer

Job Description

**Job Title:** Senior IT Operations Engineer **Role Summary:** Lead and maintain a secure, reliable IT infrastructure for a global workforce, ensuring ISO‑27001 compliance, efficient device provisioning, and seamless technical support across multiple sites. Partner with Security, Compliance, and vendor teams to optimize performance and enable productive remote/hybrid work environments. **Expectations:** - Uphold ISO‑27001 standards and continuous compliance. - Deliver timely onboarding/offboarding and device management for employees worldwide. - Provide high‑quality technical support and incident response. - Collaborate across time zones and maintain strong vendor relationships. **Key Responsibilities:** - Administer and monitor ISO‑27001‑certified environment. - Manage global laptop deployment, enterprise device provisioning, and lifecycle. - Configure and support Google Workspace, Slack, and meeting‑room technologies. - Maintain network connectivity and troubleshoot infrastructure issues across sites. - Assist security investigations, incident response, and compliance audits. - Coordinate procurement and vendor management for IT hardware/software. - Document processes, procedures, inventory, and system performance metrics. - Optimize system reliability and performance through monitoring and automation. **Required Skills:** - 4+ years IT operations or equivalent experience in fast‑growing tech firms. - Google Workspace administration and Slack management. - Enterprise device management and large‑scale deployment (e.g., MDM). - Strong knowledge of ISO‑27001 and information security frameworks. - Networking fundamentals and troubleshooting (LAN/WAN, VPN). - Experience with security tools, incident response, and remote/hybrid support. - Proficient in scripting/automation (e.g., Python, PowerShell) and AI‑assisted tools. - Vendor management, procurement, and contract negotiation. - Excellent problem‑solving, written and verbal communication skills. - Ability to work across multiple time zones and support global operations. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field (or equivalent practical experience). - Demonstrated knowledge of ISO‑27001; relevant certifications (e.g., ISO‑27001 Lead Implementer, CompTIA Security+, CISSP) are a plus. - Certifications in cloud platforms (AWS, Azure, GCP) and additional compliance frameworks are advantageous but not mandatory.

London, United kingdom

On site

Senior

07-09-2025

Company Name

Fresha

Job Title

Business Development Executive (Leeds)

Job Description

Job title: Business Development Executive Role Summary: Drive new partner acquisition for a SaaS marketplace by prospecting, engaging, and closing business opportunities across Europe. Lead the full sales cycle from outreach to contract finalization while collaborating with commercial and product teams to deliver seamless partner experiences. Expactations: Meet or exceed monthly and quarterly sales targets; proactively manage inbound and outbound leads through a CRM; maintain a rigorous pipeline and detailed activity logs; provide market feedback to inform product and strategy. Key Responsibilities: - Prospect key decision‑makers via phone, email, and social channels to secure appointments and demos. - Conduct needs analysis, cost‑benefit discussions, and tailor solutions to partner objectives. - Manage end‑to‑end sales cycle—qualification, demo, negotiation, and close. - Collaborate with cross‑functional teams to ensure smooth onboarding and partnership delivery. - Track and report metrics such as outreach volume, conversion rates, pipeline health, and revenue contributions. - Stay informed on industry trends and competitor activity to influence positioning. Required Skills: - Minimum 1 year of sales experience with proven quota attainment. - Strong prospecting and hunter mindset. - Excellent communication, presentation, and negotiation skills. - Self‑driven, organized, and able to multitask in a fast‑paced environment. - Proficiency with CRM software and Microsoft Office/Google Workspace. - Curiosity and a willingness to continuously learn. Required Education & Certifications: - Bachelor’s degree (or equivalent experience) preferred. - No specific certifications required.

Leeds, United kingdom

Remote

21-09-2025

Company Name

Fresha

Job Title

Business Development Executive (Manchester)

Job Description

**Job Title** Business Development Executive (Field Sales) **Role Summary** Drive new partnership acquisition for a global beauty and wellness marketplace by prospecting, presenting, and closing sales deals. Operate independently, manage the entire sales cycle, and act as the primary partner contact within the commercial ecosystem. **Expectations** - Consistently meet or exceed monthly/quarterly sales targets. - Identify, qualify, and convert key decision‑makers into paying partners. - Maintain accurate, real‑time activity records in the CRM. - Deliver timely responses to inbound leads and support partner onboarding. **Key Responsibilities** - Conduct outbound outreach (phone, email, social) to secure new business opportunities. - Present product demonstrations, articulate value propositions, and negotiate agreements. - Manage end‑to‑end sales process: prospecting → qualification → proposal → close. - Perform needs and cost‑benefit analyses to align solutions with partner objectives. - Serve as the primary liaison for all commercial inquiries and partnership activities. - Collaborate with marketing, product, and operations teams to ensure a seamless partner experience. - Monitor industry trends and relay actionable feedback to senior leadership. - Resolve any partner issues and support implementation activities as needed. **Required Skills** - Minimum 1 year of proven sales experience. - Strong hunter mentality with excellent relationship‑building skills. - Experience in SaaS, online marketplaces, or payment platforms preferred. - Excellent verbal and written communication in English. - Highly organized, able to multitask and prioritize effectively. - Self‑motivated, thrives in a fast‑paced, autonomous environment. - Curious, eager to learn and develop professionally. **Required Education & Certifications** - Bachelor’s degree in business, marketing, or related field (or equivalent professional experience). - Any sales or industry‑specific certifications may be an advantage but are not mandatory.

Manchester, United kingdom

Hybrid

21-09-2025

Company Name

Fresha

Job Title

Senior Backend Developer

Job Description

**Job Title:** Senior Backend Developer **Role Summary:** Lead the design, development, and scaling of core backend services for a global marketplace platform. Collaborate with cross‑functional product and engineering teams within a tribe, ensuring high‑quality, resilient, and performant APIs and microservices that handle millions of daily appointments. **Expectations:** - Deliver production‑ready code on time and within scope. - Write comprehensive unit, integration, and end‑to‑end tests. - Maintain clear architecture documentation and system diagrams. - Participate actively in code reviews, architecture discussions, and sprint planning. - Mentor junior engineers and foster a culture of continuous improvement. **Key Responsibilities:** - Design, implement, and maintain scalable, fault‑tolerant backend services (REST/GraphQL, gRPC). - Optimize database schemas, queries, and caching strategies for relational and NoSQL stores. - Build and maintain CI/CD pipelines, containerization assets, and deployment automation. - Monitor, troubleshoot, and resolve performance bottlenecks, outages, and data integrity issues. - Collaborate with front‑end, mobile, data, and infra teams to deliver end‑to‑end features. - Ensure security best practices (authentication, authorization, data privacy). - Contribute to on‑call rotations and incident response. **Required Skills:** - 5+ years of professional backend development experience. - Strong proficiency in at least one mainstream backend language (e.g., Java, Go, Python, Node.js). - Deep understanding of microservices architecture, message queues, and container orchestration (Docker, Kubernetes). - Experience with relational (PostgreSQL, MySQL) and NoSQL (MongoDB, Redis) databases. - Familiarity with cloud platforms (AWS, GCP, Azure) and IaC tools. - Solid grasp of API design principles, versioning, and documentation tools. - Expertise in automated testing frameworks, CI/CD, and monitoring tools. - Ability to analyze system metrics and conduct capacity planning. - Excellent problem‑solving, communication, and teamwork skills. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Software Engineering, or a related field. - Relevant certifications (e.g., AWS Certified Solutions Architect, GCP Professional Cloud Architect) are advantageous but not mandatory.

London, United kingdom

On site

Senior

13-11-2025