Arizona Public Service - APS

About the Company

APS is Arizona’s largest and longest serving electric utility, providing power for nearly 1.2 million customers in 11 of the state’s 15 counties.

Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.

Our success derives from the creative and dedicated people of our company who demonstrate our core values of accountability, safety, integrity, and trust and respect.

At APS, we focus every day on our vision: “Creating a sustainable energy future for Arizona.” We will continue to meet the energy needs of our customers with a solid combination of price and service.

Listed Jobs

Company Name

Arizona Public Service - APS

Job Title

Emergency Mgmt Coord-Tech Sec

Job Description

**Job Title** Emergency Management Coordinator – Technical Security **Role Summary** Lead the planning, training, and execution of emergency management for information technology and cyber security domains. Design and operate Incident Command Centers, develop incident response workflows, and align exercises with enterprise risk and business continuity objectives. **Expectations** * Maintain current, accurate emergency procedures for IT and cyber incidents. * Deliver standardized Incident Command System (ICS) training and manage credentialing across business units. * Coordinate integrated exercises, communication plans, and BCP testing to meet corporate objectives. **Key Responsibilities** 1. Design, implement, and sustain Incident Command Centers and incident management frameworks for IT and cyber events. 2. Lead the planning, scheduling, and facilitation of exercises (MSEL, SitMan) that reinforce enterprise resilience. 3. Develop and maintain emergency response workflows, activation triggers, and on‑call rosters for Incident Command staff. 4. Coordinate and test communication systems (radios, satellite phones) and integrate JIC functions. 5. Align and maintain Enterprise Risk Reduction Plan (ERRP), Business Continuity Plan (BCP), and related documentation. 6. Drive resiliency initiatives across all phases, including technology updates to CEOC/CEC equipment and employee preparedness programs. 7. Collaborate with business units, external agencies, and partners to support integrated emergency response and recovery. **Required Skills** * Proven knowledge of emergency planning processes and procedures. * Experience delivering Incident Command System (ICS) training and managing credentials. * Ability to design and execute integrated exercise scenarios (MSEL, SitMan). * Strong communication planning: incident response workflows, activation triggers, scheduling. * Familiarity with BCP/ERRP integration and testing of communication systems. * Ability to read and interpret technical IT documentation and terminology. * Knowledge of ITIL concepts (preferred). **Required Education & Certifications** * Bachelor of Science or Bachelor of Arts in a related field + ≥4 years of emergency management/planning experience in information technology. * OR high‑school diploma (or equivalent) + ≥8 years of emergency planning experience. *Preferred Qualifications* – ITIL familiarity, demonstrated understanding of general IT language and systems.

Phoenix, United states

Hybrid

02-02-2026

Company Name

Arizona Public Service - APS

Job Title

2026 Summer Internship - Process Improvement

Job Description

Job title: 2026 Summer Internship – Process Improvement Role Summary: 10‑week full‑time internship focused on Lean Sigma DMAIC projects, providing hands‑on process discovery, data‑driven analysis, and continuous‑improvement support for cross‑functional teams. Expactations: • Enrolled in an accredited college/university (undergraduate or graduate program). • Maintain a minimum 3.0 GPA. • Complete a defined improvement or program‑support project and present findings to leadership. • Participate in process mapping, waste identification, and recommendation development. • Adhere to U.S. Export Control Laws and confidentiality requirements. Key Responsibilities: • Conduct process discovery and current‑state analysis. • Perform data‑driven problem‑solving and root‑cause analysis. • Identify waste and propose improvement recommendations. • Document processes and support the creation of standard work. • Design visual management tools, process maps, and communication materials. • Collaborate with cross‑functional teams and business partners. • Support Lean Sigma Center of Excellence practitioners with enterprise‑wide improvement activities. • Deliver written reports and oral presentations to stakeholders. Required Skills: • Fundamentals of Lean and Six Sigma, DMAIC methodology. • Data analysis and problem‑solving skills. • Process mapping and visual communication. • Proficient in Excel and basic data‑visualization tools. • Strong written and verbal communication, presentation, and documentation abilities. • Ability to work collaboratively in a team environment and manage multiple tasks. • Attention to detail and organizational skills. Required Education & Certifications: • Current enrollment in an accredited undergraduate or graduate program (engineering, business, operations, statistics, industrial engineering, or related discipline). • Minimum 3.0 GPA. • U.S. person status (U.S. citizen, lawful permanent resident, political asylum, or refugee) required for compliance with export control laws. • Lean Sigma Yellow Belt certification preferred but not mandatory.

Phoenix, United states

Hybrid

08-03-2026