TheFork

careers.thefork.com

10 Jobs

916 Employees

About the Company

TheFork is the leading online restaurant booking platform in Europe. With more than 40 million downloads of its app, 20 million reviews posted by our active community and more than 20 million monthly visits, TheFork has become the essential platform for foodies to discover restaurants and book a table!

TheFork was acquired by the TripAdvisor group in May 2014, and has more than 55,000 restaurants across 11 countries.

Listed Jobs

Company Name: TheFork
Job Title: Senior Product Data Analyst
Job Description: **Job title:** Senior Product Data Analyst **Role Summary:** Lead product analytics and conversion rate optimisation (CRO) for a B2C/B2B web and mobile platform. Partner with product, tech, and data teams to transform user data into actionable recommendations that drive growth, improve user experience, and accelerate product development. **Expectations:** - Deliver a data‑driven product roadmap with quantified priorities. - Provide proactive, insightful recommendations on conversion, SEO, A/B testing, and on‑site personalization. - Equip cross‑functional product teams with reliable, actionable analytics and best‑practice tools. **Key Responsibilities:** - Analyse user journeys and product behaviours across web and app to identify friction points and opportunities. - Design, implement, and maintain tagging strategies and track integration via a Tag Management System. - Manage and coach A/B test setups using Optimizely, AB Tasty, or equivalent; analyze results and recommend roll‑outs. - Develop and maintain dashboards/visualisations in Amplitude, Data Studio, Tableau, or similar. - Create stories and presentations that translate data insights into strategic business actions. - Collaborate with Data Engineering, Data Science, and BI to ensure data quality and accessibility. - Monitor and report on key performance metrics, ensuring timely delivery to stakeholders. **Required Skills:** - 5–6 years in product analytics, web analytics, or CRO roles. - Proficiency with web analytics platforms: Amplitude, Google Analytics, Adobe Analytics, XiTi/AT Internet. - Experience with A/B testing tools (Optimizely, AB Tasty, etc.) and UX analytics (Content Square, Hotjar). - Strong knowledge of tagging, TMS administration, and data layer design. - Advanced data visualization skills (Amplitude, Data Studio, Tableau). - Excellent analytical, organisational, and synthesis abilities; proactive mindset. - SQL proficiency; Python knowledge is a plus. - Operational fluency in English. **Required Education & Certifications:** - Bachelor’s degree in Statistics, Economics, Computer Science, Business Analytics, or a related quantitative field. - Certifications in Google Analytics, Tableau, Amplitude, or equivalent are advantageous.

Company Name: TheFork
Job Title: Senior Software Engineer fullstack - Growth & GTM
Job Description: **Job Title** Senior Software Engineer – Full Stack (Growth & GTM) **Role Summary** Drive end‑to‑end development of a B2B restaurant‑operations platform, delivering production‑ready features with minimal supervision, while championing engineering excellence, scalability, and customer‑focused product outcomes. **Expecaations** * Own feature delivery and architectural decisions for high‑throughput services. * Mentor teammates, enforce best practices, and balance technical risk with product priorities. * Ensure robust monitoring, security, and operational performance under your domain. **Key Responsibilities** 1. Collaborate with Engineering Manager, Product Manager, and Designer to translate B2B needs into technical solutions. 2. Architect, code, test, and deploy services using Node.js, TypeScript, React, and REST/GraphQL APIs. 3. Design and maintain microservice pipelines – CI/CD (GitHub Actions, Jenkins), Docker/Kubernetes, and cloud infrastructures. 4. Implement observability (Grafana, Kibana), logging, and security (JWT, OAuth2) across all layers. 5. Write automated tests (TDD/BDD), maintain documentation, and enforce code quality standards. 6. Monitor production metrics, manage incidents, and drive continuous reliability improvements. 7. Lead risk assessment, backlog grooming, and workload planning for efficient delivery. 8. Champion product‑first mindset, advocate for customer value, and align engineering roadmaps with business goals. **Required Skills** * 8+ years of professional software engineering experience. * Deep expertise in Node.js, TypeScript, React, and modern API development. * Proficiency with microservices, CI/CD, Docker/Kubernetes, and cloud platforms. * Experience in cross‑functional teams; strong communication and collaboration. * Commitment to engineering best practices: TDD/BDD, automated testing, documentation, observability (Grafana, Kibana). * Knowledge of PostgreSQL, RabbitMQ, and authentication protocols (JWT, OAuth2). * Ability to work independently and in distributed environments. * Fluency in English; French is a plus. **Required Education & Certifications** * Bachelor’s degree in Computer Science, Software Engineering, or related field (or equivalent professional experience). * Certifications in cloud (AWS, Azure, GCP) or container orchestration are advantageous but not mandatory. ---

Company Name: TheFork
Job Title: Field Sales Representative - London
Job Description: Job title: Field Sales Representative Role Summary: Drive revenue growth by identifying, engaging, and closing new restaurant partnerships across multiple markets. Conduct proactive outreach, present product solutions, and guide restaurants through onboarding to achieve successful publishing on the platform. Expactations: - Exceed quarterly sales targets and pipeline goals. - Build a robust pipeline of qualified prospects through cold calls, walk‑ins, and scheduled meetings. - Effectively communicate product value and negotiate terms to secure agreements. - Maintain accurate activity records and update CRM with prospect status and deal progress. Key Responsibilities: - Prospect and qualify new restaurants, focusing on owners and managers. - Conduct cold‑calls, walk‑ins, and pre‑arranged meetings to present promotion, software, booking widgets, training, and marketing solutions. - Explain the benefits of the manager tool and network to prospects. - Follow up consistently until deals close and restaurants are live on the platform. - Coordinate with internal teams for seamless onboarding and implementation. - Track sales metrics, forecast pipeline, and report progress to management. Required Skills: - Proven B2B sales experience, preferably in hospitality or restaurant sectors. - Strong commercial mindset with ability to influence and negotiate. - Excellent communication, presentation, and relationship‑building skills. - Self‑starter, highly organized, and results‑oriented in fast‑paced environments. - Comfortable managing short‑term negotiations and closing deals. - Ability to work independently with minimal supervision. Required Education & Certifications: - Bachelor’s degree in Business, Marketing, or related field (preferred). - Sales certifications (e.g., Certified Professional Sales Person) are an advantage.

London, United kingdom

Hybrid

12-01-2026

Company Name: TheFork
Job Title: Senior Software Engineer - Search team
Job Description: **Job Title** Senior Software Engineer – Search **Role Summary** Lead the design, implementation, and evolution of search‑centric features across web and mobile platforms, ensuring high performance, scalability, and an engaging user experience. Collaborate with cross‑functional teams (Product, Design, Core, AI) to integrate advanced search and recommendation capabilities. Own critical backend microservices and frontend components, mentor junior developers, and set quality and performance standards. **Expectations** - Design and deliver growth‑driven search features. - Own end‑to‑end technical design of search components and microservices. - Drive collaboration with Core Tribe on AI/Recommendation foundations. - Mentor and coach other engineers. - Ensure performance, scalability, and reliability of production systems. - Define and enforce code quality and testing practices. **Key Responsibilities** - Engineer horizontally scalable search microservices in NodeJS / TypeScript (plus PHP/Symfony for legacy). - Implement search UI using React and GraphQL, delivering autocomplete, ranking, and map/list presentations. - Design data models, query optimizations, and indexing strategies in PostgreSQL and OpenSearch. - Integrate event bus (RabbitMQ) and orchestrate services on Kubernetes / AWS. - Conduct performance profiling, scalability testing, and load‑balancing tuning. - Participate in code reviews, sprint planning, and architecture discussions. - Manage lifecycle of microservices: CI/CD, monitoring, incident response. - Collaborate with AI microservices (Python) to feed recommendation systems. - Maintain documentation and knowledge base for team. **Required Skills** - 8–10+ years of full‑stack web development experience. - Deep expertise in NodeJS, TypeScript, PHP/Symfony (legacy). - Experience building microservices architectures for high‑traffic services. - Proficiency in Python for microservice development. - Solid knowledge of PostgreSQL, OpenSearch (and maps integration). - Front‑end skills: React, GraphQL. - Understanding of search systems, ranking, autocomplete, and map visualization. - Exposure to RabbitMQ, Kubernetes, AWS (EC2, EKS, S3, RDS). - Familiarity with distributed systems, load balancing, and performance optimisation. - English written and spoken fluency. - Agile mindset and strong teamwork. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Software Engineering, or equivalent professional experience. - Relevant cloud or search‑engineering certifications (e.g., AWS Certified Solutions Architect, OpenSearch certification) are a plus.

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