- Company Name
- STATION F
- Job Title
- BUSINESS ASSOCIATE (GIFT CARDS)
- Job Description
-
**Job Title:** Business Associate – Gift Cards
**Role Summary:**
Business Associate will own the end-to-end growth and operations of Joko’s Gift Cards business line, driving scalable processes, US expansion, partnership development, product improvement, payment reliability, fraud prevention, and cross‑functional campaign execution.
**Expectations:**
- Deliver measurable growth of the Gift Cards portfolio in the US and France.
- Operate autonomously across strategy, operations, and partnership functions.
- Balance rapid scaling with rigorous risk, security, and compliance controls.
- Continuously innovate and iterate on processes, product, and market approach.
**Key Responsibilities:**
- Design and implement scalable operations using automation and AI to support high‑volume execution.
- Lead US market expansion: adapt partnerships, processes, and operational models to local needs.
- Identify and test growth opportunities, new product ideas, and market differentiators.
- Build and maintain relationships with top gift‑card providers; negotiate rates, service levels, and exclusive offers.
- Collaborate with Product to influence roadmap, enhance user journey, and translate customer insights into features.
- Work with Payment Providers to maximize acceptance rates and ensure reliable, secure transactions at scale.
- Establish fraud monitoring, controls, and safeguards to protect platform integrity.
- Partner with Marketing, Care, and other teams to design and launch high‑impact visibility campaigns.
**Required Skills:**
- Fluency in French and English (written & spoken).
- 3–5 years of experience in fast‑growth environments, ideally in Operations or Business Development.
- Proven ability to negotiate partnerships and manage supplier relationships.
- Strong analytical and data‑driven decision making.
- Proficiency with process automation tools, project management, and performance metrics.
- Entrepreneurial mindset: proactive, innovative, adaptive, and comfortable experimenting.
- Excellent communication, stakeholder management, and cross‑functional collaboration.
**Required Education & Certifications:**
- Bachelor’s degree (or higher) from a top‑tier business, engineering, or related program.
- No mandatory certifications required, but experience with payment platforms, fraud prevention, or process automation tools is highly valued.