MORO TECH

About the Company

MORO TECH is a tech company, providing software development and business transformation solutions that deliver long-term impact and accelerate the evolution of organizations.
Positioned at the crossroad of Technology, Data and Strategy, we empower organizations to thrive amidst complexity with end-to-end impactful solutions. We transform organizations through Strategy Consulting and Digital Solutions with a proven expertise in the Automotive industry.

With over 100 specialists across two continents, MORO TECH delivers results from strategic planning through to full-scale implementation, supporting your journey toward measurable and long-term success in the digital economy.

We encourage autonomy and foster a culture of teamwork and continuous development that enables our people to achieve great things. We are always on the lookout for talented people that will challenge us to grow and can become catalysts to evolving our culture.

Choose MORO TECH to make technology your competitive advantage and to position your organization for impactful, future-focused growth.

At MORO TECH, our commitment to innovation is unwavering. We are a core part of Moro Technology Corporation (MTC), a global digital technology organization. Our impact has been significantly strengthened by MTC’s strategic capital alliance with Toyota Tsusho Systems (TTS), a specialized global IT support leader.

Listed Jobs

Company Name

MORO TECH

Job Title

IT Support Technicial

Job Description

Job Title: IT Support Technician Role Summary: Provide first‑line technical support for end users, troubleshooting hardware, software, and network issues, and maintaining smooth operation of Windows workstations, VDI environments, and associated services. Manage Active Directory, deploy software via SCCM, use ServiceNow for ticketing, and contribute to knowledge base development. Expectations: - Operate autonomously with ownership of small projects and Lean management practices. - Deliver high‑quality customer service, maintaining strong user relationships. - Minimize downtime and proactively improve support processes. Key Responsibilities: - Serve as the first point of contact for technical issues; diagnose and resolve hardware, software, and network problems. - Build, upgrade, and maintain Windows workstations and support plotters. - Manage Active Directory, automate tasks with Windows scripting, and deploy software packages via SCCM. - Maintain VDI environments and support related services. - Use ServiceNow for incident tracking, service requests, workflow automation, and accurate documentation. - Contribute to knowledge base articles and user guides to enhance self‑service capabilities. - Implement and follow Lean management methodologies to improve processes. - Support cloud solutions (e.g., W365, AWS) as needed. Required Skills: - Proven experience in IT support or helpdesk roles. - Active Directory administration, Windows scripting, and VDI management. - Hands‑on experience with ServiceNow or similar ITSM tools. - Independent initiative with strong communication and customer‑service skills. - Familiarity with Lean management principles. - Process improvement mindset and teamwork orientation. - Basic Linux configuration, bash scripting, and administration (plus). - Knowledge of cloud solutions (W365, AWS) preferred. Required Education & Certifications: - Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). - Professional certifications preferred: CompTIA A+, MS Certified: Windows Server, or equivalent.

Brussels, Belgium

Hybrid

25-02-2026