Domu

About the Company

Domu is the Intelligent Engagement Layer for Regulated Servicing, designed to deploy sophisticated, multi-channel outreach at scale. We provide the world’s leading financial institutions and insurance carriers with a unified platform to orchestrate Voice AI, Email, WhatsApp, SMS, and QA across the entire customer lifecycle.

By replacing rigid, manual playbooks with adaptive, human-like generative AI, Domu enables enterprise teams to automate sales, servicing, lead qualification, and debt recovery without sacrificing customer experience or compliance.

Listed Jobs

Company Name

Domu

Job Title

Software Engineer

Job Description

**Job Title** Software Engineer **Role Summary** Design, implement, and maintain backend systems and APIs for a real‑time voice AI platform that serves Fortune 500 financial institutions. Work on telephony integration, orchestration of voice services, and scalable, low‑latency infrastructure. **Expectations** - 3+ years of software engineering experience, preferably in a Series A‑stage startup. - Proven track record of refactoring legacy systems into scalable architectures. - Ownership of end‑to‑end feature delivery, from design through production. - Comfortable shipping code daily to high‑volume production systems. **Key Responsibilities** - Build core product features (APIs, backend services, voice infrastructure). - Implement and maintain telephony integrations (SIP, WebRTC, Twilio, etc.). - Design scalable, event‑driven architectures that handle millions of transactions daily. - Optimize PostgreSQL at scale and manage connection pooling, replication, and query tuning. - Deploy and operate services on Kubernetes and AWS (SQS, ECS, RDS). - Ensure compliance with SOC 2, ISO 27001, or other fintech security standards. - Integrate AI/ML components (LLMs, voice recognition) into production pipelines. - Collaborate with product and design teams to identify high‑impact user wins. **Required Skills** - Backend fundamentals (Python or TypeScript). - Experience with legacy system refactoring and sustainable architecture. - High‑throughput distributed systems (message queues, event streams). - PostgreSQL at scale. - Kubernetes production deployments and stateful service scaling. - Real‑time data pipelines (Kafka, ClickHouse, etc.). - AWS services (SQS, ECS/EKS, RDS, Lambda). - Telephony/voice infrastructure (SIP, SRTP, WebRTC). - Compliance‑conscious development (SOC 2, ISO 27001). - AI/ML integration in production (LLMs, voice AI). - Familiarity with contact center/dialer systems. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience. - Certifications in AWS, Kubernetes, or similar are a plus.

San francisco, United states

On site

Junior

03-03-2026