Triton Showers

About the Company

At Triton, we’re proud to be known as ‘The UK’s Shower company’. Having produced expertly engineered, innovative
shower designs for the British public since 1975, we’ve been an important part of your first thing routine for over 40 years.

We want that morning routine to be a great experience, which is why every Triton shower is expertly designed
and rigorously tested.

That way, we’ve done absolutely everything we can to provide a reliable, enjoyable product that works perfectly every time. All of our showers are guaranteed against mechanical and electrical defects from the day they’re fitted, with extra cover available for up to five years too.

Finally: style. We Brits are a fashionable bunch, which is why we take care in producing stylish, eye-pleasing showers for every price range. No matter what your budget, your shower will be a looker!

Listed Jobs

Company Name

Triton Showers

Job Title

Associate Application Support Analyst

Job Description

Job title: Associate Application Support Analyst Role Summary: Provide first and second‑line support for core business applications (Salesforce, SharePoint, EDI platform, RingCentral). Log, investigate, and resolve tickets; support change requests and minor enhancements; monitor application performance; maintain clear documentation of troubleshooting steps and system changes. Expactations: - Act as the initial point of contact for user support queries. - Escalate complex issues to senior teams when necessary. - Ensure timely resolution of tickets with minimal business disruption. - Contribute to ongoing projects and initiatives by documenting solutions and knowledge. Key Responsibilities: - Log, investigate, and resolve support tickets via the IT Helpdesk. - Handle first‑line and second‑line support for key business systems. - Assist with configuration updates, testing, and implementation of change requests. - Monitor application health and coordinate routine updates or patches. - Maintain comprehensive documentation of support processes, resolutions, and system changes. - Collaborate with the IT Business Systems Team and IT Operations to ensure consistent service delivery. Required Skills: - Strong problem‑solving and logical approach to troubleshooting. - Clear, adaptable communication for diverse audiences. - Excellent organisational and time‑management abilities; capable of completing tasks independently. - Basic knowledge of CRM‑based solutions, Microsoft 365 applications, and standard IT support practices. - Familiarity with business system change management and documentation. Required Education & Certifications: - Degree or BTEC equivalent in Information Technology, Computer Science, or a related field, or comparable on‑the‑job experience in IT. - No specific certifications required, but basic knowledge of scripting (SQL, PowerShell) and exposure to supporting the listed systems are advantageous.

Nuneaton, United kingdom

Hybrid

08-03-2026