Explore Worldwide | B Corp™

About the Company

Don't just travel, Explore!

Explore is a global adventure travel specialist offering over 350 trips in 100 countries, from cultural, walking and cycling holidays to family adventures and polar expeditions. A Certified B Corp, we’re committed to responsible and sustainable travel, and we make a donation to the Explore Foundation for every customer that travels with us, to support the destinations and communities we love to explore. Our expertly crafted itineraries, award-winning tour leaders, and small group sizes ensure once-in-a-lifetime experiences, every day.

Our itineraries take travellers off the beaten track to fully experience the culture of each destination and we work with local guides who are uniquely placed to add richness and spontaneous moments to every trip. And, as we’re all seasoned travellers ourselves, that experience underpins our responsible travel philosophy. We believe travel should change us, not the world; that communities and cultures should benefit and flourish, and that we should leave nothing but footprints behind. That is why responsible travel is at the core of everything we do.

Listed Jobs

Company Name

Explore Worldwide | B Corp™

Job Title

Email Marketing Coordinator

Job Description

**Job Title** Email Marketing Coordinator **Role Summary** Responsible for creating, executing, and optimizing email marketing campaigns across North America, driving engagement, retention, and revenue. Collaborates with global teams to maintain brand consistency, manage segmented audiences, and develop automated customer journeys. **Expectations** - Deliver high‑quality copy and design that aligns with brand voice. - Analyze performance data to inform testing and audience refinement. - Ensure compliance with data privacy and CRM hygiene standards. - Coordinate with international stakeholders across multiple time zones. **Key Responsibilities** - Build, schedule, test, and deploy segmented email campaigns. - Construct and optimize automated journeys (welcome series, re‑engagement, nurture). - Perform A/B testing on subject lines, content blocks, send times, and segments. - Maintain audience lists, ensuring accurate segmentation based on behavior, demographics, and lifecycle stage. - Produce campaign reports, extracting insights for continuous improvement. - Collaborate with content and design teams to ensure brand‑aligned messaging. - Support high‑volume, segmented campaigns in partnership with CRM Manager. - Uphold data privacy compliance and CRM hygiene practices. **Required Skills** - Strong copywriting and editing ability, focus on conversion. - Detail‑oriented with consistency in brand voice. - Proficiency in CRM segmentation and customer journey mapping. - Data‑driven mindset; comfortable interpreting analytics to optimize campaigns. - Knowledge of digital marketing and email best practices. - Experience with Emarsys and Microsoft Dynamics 365. - Excellent written and verbal communication. - Ability to work independently and across global teams. - Passion for travel and storytelling. **Required Education & Certifications** - Bachelor’s degree in Marketing, Communications, or related field. - Proven experience in email marketing (minimum 2–3 years). - Certifications in email marketing, CRM, or digital marketing preferred.

Toronto, Canada

Hybrid

09-03-2026