- Company Name
- scrumconnect ltd
- Job Title
- Google Performance Analyst
- Job Description
-
**Job Title**
Google Performance Analyst
**Role Summary**
Provide data‑driven performance analysis for the Digital Workplace Function, focusing on Email and Microsoft Office services. Build measurement frameworks, KPIs, and dashboards to improve user experience and inform service design, working under a Senior Performance Analyst.
**Expectations**
- Deliver actionable insights that influence service improvement.
- Communicate findings to diverse stakeholders with clarity.
- Maintain data quality and adhere to digital service standards, accessibility, and governance.
**Key Responsibilities**
- Design and implement performance measurement frameworks and KPIs for collaboration services.
- Collect, validate, prepare, and cleanse data from internal and external sources.
- Conduct quantitative and qualitative analysis of user behavior and service performance.
- Build and maintain dashboards and reports using Power BI, Google Analytics, Looker Studio, Azure Data Services, BigQuery, and Google Tag Manager.
- Interpret data to guide service design, delivery decisions, and improvement initiatives.
- Work collaboratively with stakeholders, user researchers, and service teams to prioritize and deliver insights.
- Ensure compliance with data privacy, security, and governance policies.
**Required Skills**
- 7+ years in performance analysis or analytics roles.
- Proficiency with Microsoft Power BI, Microsoft Azure Data Services.
- Advanced use of Google Analytics, Google Tag Manager, BigQuery, Looker Studio.
- Strong statistical analysis, hypothesis testing, and significance evaluation.
- Experience designing and implementing performance frameworks and KPIs.
- Ability to translate user research and behavior into actionable insights.
- Excellent presentation and communication skills.
- Knowledge of data quality assurance and preparation best practices.
**Required Education & Certifications**
- Bachelor’s degree or higher in Data Analytics, Statistics, Business Analytics, Computer Science, or related field.
- Professional certifications in Power BI, Azure Data Services, or Google Analytics preferred (e.g., Power BI Desktop, Azure Data Engineer, Google Analytics Certified Professional).
Manchester, United kingdom
Hybrid
Senior
11-11-2025