Davies

3 Jobs

5,090 Employees

About the Company

We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.

We help our clients to manage risk, operate their core business processes, transform and grow. We deliver specialist professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, forensic accounting, customer experience, human capital, digital transformation & change management.

Our global team of more than 8,500 professionals operate across 20+ countries, with large operational centres in the UK & U.S. Over the past ten years Davies has grown its annual revenues more than 25-fold, invested heavily in research & development, innovation & artificial intelligence (“AI”), platform integration & underlying business systems, colleague development, and client service. Today the group serves more than 1,700 insurance, financial services, public sector, and other highly regulated clients.

Listed Jobs

Company Name: Davies
Job Title: Technical Operations Analyst - 4 moths contract with possibility of extension
Job Description

Halifax, Canada

Remote

16-10-2025

Company Name: Davies
Job Title: Software Engineer
Job Description: Job title: Software Engineer Role Summary: Deliver and maintain in‑house and SaaS applications using C#, .NET Core, and React within an Agile/Scrum environment. Expectations: Produce high‑quality, test‑driven code, follow established patterns and standards, collaborate with cross‑functional teams, and support production operations, including out‑of‑hours support when required. Key Responsibilities: - Define and adhere to development patterns and coding standards. - Develop and support applications using C#, .NET Core and React. - Implement Test‑Driven Development, automated testing and continuous deployment processes. - Contribute across multiple development projects covering various business areas. - Provide business‑as‑usual support and meet project deadlines, including out‑of‑hours work when necessary. Required Skills: - Proven experience in C#, .NET Core, test automation, and Azure. - Proficiency with a JavaScript front‑end framework such as React. - Background in TDD, automated testing, microservices, containerization, and site reliability engineering. - Knowledge of Agile/Scrum frameworks. - Strong teamwork, communication, and adaptability. Required Education & Certifications: None specified.

Company Name: Davies
Job Title: MCL Senior Claims Coordinator
Job Description: **Job Title** Senior Claims Coordinator **Role Summary** Coordinate the complete claims lifecycle, supporting Senior Loss Adjusters and Team Leader. Serve as the primary contact for internal and external stakeholders, ensuring efficient processing, compliance with client and company standards, and outstanding customer service. **Expectations** - Deliver accurate, timely claim processing that meets client and business requirements. - Maintain high customer satisfaction through proactive communication and resolution of inquiries and complaints. - Adapt workflows flexibly to meet changing demands and escalations. - Provide leadership support and administer team operations in the Team Leader’s absence. **Key Responsibilities** - Process new claims and ensure adherence to client and company procedures. - Coordinate communication with suppliers, clients and internal departments. - Resolve informal and formal complaints following established policies. - Understand and apply data protection and privacy protocols. - Handle inbound calls, escalations, and complaints with professionalism. - Manage the central team inbox, assign tasks, and balance workloads. - Identify workflow inconsistencies, investigate, and report to the Line Manager. - Assist Team Leader/Manager with ad‑hoc enquiries and operational tasks. - Maintain accurate records, documentation and system updates. **Required Skills** - Excellent organisational and time‑management abilities. - Attention to detail, investigative approach and accuracy. - Strong verbal and written communication, active listening. - Decision‑making capability, balancing customer needs and company policies. - Team collaboration, willingness to support colleagues. - Flexibility to adapt to shifting priorities and extended hours during busy periods. - Proficient in computer systems and claims management software. - Knowledge of data protection regulations. **Required Education & Certifications** - Minimum of a secondary qualification; higher education in business, finance or insurance preferred. - Prior experience in claims coordination, customer service or similar role. - Professional certifications in claims management or insurance (e.g., CIC, CIM) highly desirable.

Stoke-on-trent, United kingdom

On site

Senior

30-11-2025