- Company Name
- Kraken
- Job Title
- Lead Site Reliability Engineer
- Job Description
-
**Job Title**
Lead Site Reliability Engineer
**Role Summary**
Lead the Product Reliability team within Platform Engineering to design, build, and maintain scalable, highly‑available infrastructure that supports millions of customers. Drive technical strategy, deliver critical initiatives, mentor staff, and ensure continuous reliability improvements across cloud‑native services.
**Expectations**
- Own team direction, priorities, and performance.
- Deliver high‑impact reliability solutions on time and at scale.
- Foster a culture of open communication, coaching, and inclusive teamwork.
**Key Responsibilities**
- Define and execute strategic objectives in collaboration with Platform Leadership.
- Manage workload, set clear goals, and provide constructive performance feedback.
- Lead delivery of major reliability initiatives, coordinating with cross‑functional peers.
- Mentor engineers, conduct code reviews, and provide architectural guidance.
- Design, implement, and maintain production‑grade services (AWS, Kubernetes, CI/CD pipelines).
- Resolve complex, high‑severity incidents and drive post‑mortem analysis.
- Continuously improve monitoring, alerting, and incident response processes.
**Required Skills**
- Strong leadership and people‑management experience (team size 5–10).
- Proven track record delivering large‑scale, internet‑facing systems for millions of users.
- Expertise in AWS services (Lambda, ECS/EKS, RDS, CloudWatch, etc.).
- Proficiency in a modern programming language (Python preferred).
- Deep knowledge of infrastructure‑as‑code (Terraform or equivalent).
- Hands‑on experience with Docker, Kubernetes (Amazon EKS), PostgreSQL, RabbitMQ, Datadog.
- Solid understanding of security best practices, CI/CD tooling, and automated testing.
- Excellent communication, stakeholder management, and problem‑solving skills.
**Required Education & Certifications**
- Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent professional experience).
- Relevant AWS certifications (e.g., AWS Certified Solutions Architect or DevOps Engineer) preferred but not mandatory.