System Recruitment Specialists

About the Company

"Your specialist partner for tailored recruitment solutions across Financial and Technology markets"

System Recruitment Specialists are a boutique search firm that offers superior level of service to customers on exclusive Financial & Technology assignments. Using cutting edge technology, SystemRS will provide its customers with a genuine recruitment partnership.
Offering bespoke resourcing solutions from retained search, managed services, contingency, professional contracts and permanent placements our proven methods will help secure you candidates of the highest calibre,

Formed in 2010, SystemRS are in partnership with a number of leading Investment Banks, Asset & Investment Managers, Energy & Commodity Trading, Software / Consultancy firms and other leading Financial houses. Covering skills sets within Front Office Trading to Back Office Operations we cover all Technology departments.

Listed Jobs

Company Name

System Recruitment Specialists

Job Title

Desktop Support Specialist

Job Description

**Job Title:** Desktop Support Specialist **Role Summary:** Provide end‑user IT support on the trade floor, maintaining Windows desktop environments, telecom systems, and network services while ensuring compliance with internal IT policies and standard operating procedures. **Expectations:** Deliver high‑quality support, work autonomously, proactively drive improvements within the IT perimeter, and serve as a knowledge bridge between front‑line staff and central IT. **Key Responsibilities:** - Troubleshoot and resolve Windows OS, application, and peripheral issues on the trade floor. - Manage and support telecom solutions (mobile phones, dealer boards, softphones). - Maintain network connectivity for users, including configuration and support of TCP/IP, DNS, DHCP. - Liaise with head‑office and wider IT teams to align on norms, standards, and best practices. - Create and update quality documentation for procedures and solutions. - Follow and enforce standard operating procedures and security policies. - Act as a proactive change driver within the IT perimeter, recommending and implementing enhancements. **Required Skills:** - Proficiency in Windows desktop troubleshooting and system administration. - Strong understanding of network protocols (TCP/IP, DNS, DHCP). - Experience with telecom platforms (mobile, dealer board, softphone). - Competence in documenting processes, incidents, and resolutions. - Ability to work independently and manage time effectively. - Proactive mindset for continuous improvement and change management. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Information Technology, or a related field or equivalent practical experience. - IT industry certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician preferred.

London, United kingdom

On site

13-11-2025