Gamma

About the Company

Gamma Communications plc is a leading supplier of communication services in the UK, German, Spanish and Dutch business markets. It is admitted to trading on AIM and employs approximately 1,900 people. With a range of UCaaS, mobile and connectivity services, Gamma provides robust and secure solutions that enable organisations to communicate, collaborate and offer a better customer experience.
Gamma’s largest market is in the UK where the company’s network-based services are supplied to SME, Public Sector and Enterprise markets through a network of 3000+ channel partners and its own direct sales and support capabilities. Gamma is expanding its UCaaS presence in Europe with a suite of businesses focusing on digital automation, delivering Gamma-powered services to SME customers via a network of channel partners in Germany, Spain, and the Benelux region.
Gamma’s vision is for a better-connected world in which we can work smarter for the benefit of business, people, and the planet by developing a strong and sustainable pan-European product set, building a leading position in the UCaaS and CCaaS markets.
For more information about Gamma and its comprehensive range of services, please visit https://gammagroup.co/.

Listed Jobs

Company Name

Gamma

Job Title

Software Engineer - GammaLabs

Job Description

**Software Engineer** **Role Summary** Develop and maintain UCaaS, OSS/BSS, and CCaaS solutions. Focus on building platform features, integrations, and APIs while ensuring code stability and collaboration across engineering and product teams. **Expectations** Strong development expertise in enterprise software solutions for communications platforms. Requires proficiency in modern web technologies, cloud-native practices, and Agile/DevOps workflows. **Key Responsibilities** - Develop and maintain UCaaS/OSS/BSS/CCaaS platform features in TypeScript, Node.js, and React. - Collaborate on solution design, requirements scoping, and architecture reviews. - Implement APIs and integrations with third-party services per best practices. - Write secure, scalable, and well-documented code with high test coverage (unit/end-to-end tests). - Participate in code reviews, CI/CD deployments, and root-cause analysis for production issues. - Support solution design documentation, including security and cross-stack impact assessments. **Required Skills** - 3+ years of TypeScript, Node.js, and React. - 3+ years of JavaScript testing frameworks (e.g., Jest, Playwright). - 3+ years of HTML/CSS development. - Proficiency in RESTful API design and cloud-native development (AWS preferred). - Experience with CI/CD pipelines and containerization technologies (Docker, Kubernetes). - Strong collaboration and mentoring skills for engineering teams. - Working knowledge of SQL/NoSQL databases and logging/monitoring tools. - Familiarity with VoIP/WebRTC is advantageous. **Required Education & Certifications** - Bachelor’s Degree in Computer Science, Software Engineering, or related field. - Certifications in cloud platforms (e.g., AWS), containers (e.g., Kubernetes), or software development methodologies are preferred.

Manchester, United kingdom

Hybrid

Junior

03-10-2025

Company Name

Gamma

Job Title

Full Stack Software Engineer / Full Stack Software Developer

Job Description

Job Title: Full Stack Software Engineer Role Summary: Develop and maintain proprietary OSS/BSS and UCaaS & CCaaS solutions, building scalable platform features and user interfaces while ensuring technical requirements align with capacity, security, and maintainability standards. Expactations: Collaborate with cross-functional teams to scope and estimate requirements, adhere to engineering practices, ensure stability of existing codebases, and contribute to technical design and deployment processes. Key Responsibilities: - Develop platform features using TypeScript, NodeJS, and React while maintaining code stability. - Integrate third-party services and develop APIs per best practices. - Contribute to solution design documentation with security, testing, and impact assessments. - Implement JavaScript unit and end-to-end tests (e.g., Jest, Playwright) for full-stack coverage. - Support operations frameworks, conduct peer code reviews, and manage deployments via CI/CD pipelines. Required Skills: - Strong proficiency in TypeScript. - Extensive frontend (React, Angular) and HTML/CSS (3+ years) expertise. - JavaScript testing experience (Jest, Playwright). - CI/CD pipeline deployment. - Cloud development (AWS preferred), containerization (Kubernetes), SQL/non-SQL databases. - Mentoring junior engineers. - Logging/monitoring and VoIP/WebRTC experience (advantageous). Required Education & Certifications: Not specified.

Manchester, United kingdom

Hybrid

Junior

15-10-2025

Company Name

Gamma

Job Title

DevOps Engineer - [Cloud]

Job Description

Job Title: DevOps Engineer – Cloud Role Summary: Spearhead automation, infrastructure-as-code, and continuous delivery for UCaaS services in a high‑velocity, cloud‑centric environment, ensuring 24/7 platform reliability, security, and scalability. Expectations: - Own end‑to‑end implementation and support of cloud and on‑prem solutions. - Maintain operational excellence and incident readiness. - Deliver secure, compliant, and observable architectures. - Communicate progress and technical decisions clearly to stakeholders. Key Responsibilities: - Design, build, and maintain IaC using Terraform, Ansible, and other automation tools. - Develop and sustain CI/CD pipelines for multi‑cloud platforms (AWS, Azure, GCP). - Monitor platform health with Prometheus, Grafana, and alerting systems; optimize for uptime. - Create utilities and dashboards that support platform teams. - Perform threat modelling, risk assessments, and enforce security best practices. - Collaborate with engineering squads to understand requirements and build scalable, secure solutions. - Continuously improve processes through test automation, performance tuning, and feedback loops. - Update and manage Jira tickets, providing transparent status updates to stakeholders. Required Skills: - Strong experience with at least one major cloud provider (AWS, Azure, or GCP). - Proficiency in IaC and configuration management (Terraform, Ansible). - Scripting proficiency in Python; ability to write basic automation scripts. - Knowledge of networking concepts, Linux, and common protocols. - Familiarity with monitoring (Prometheus, Grafana, PromQL) and alerting. - Understanding of SDLC and integration of solutions into CI pipelines. - Experience with data engineering, OpenStack, VMware, or other virtualization platforms is a plus. - Self‑management of Jira tickets and stakeholder communication. Required Education & Certifications: - Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience. - Professional certifications preferred (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer, Azure DevOps Engineer, GCP Professional DevOps Engineer, Terraform Associate).

Manchester, United kingdom

On site

21-11-2025

Company Name

Gamma

Job Title

Service Delivery Manager

Job Description

Job title: Service Delivery Manager Role Summary: Lead the end‑to‑end managed services for a key enterprise customer, ensuring contractual service levels are met and exceeded. Serve as the primary point of contact on‑site, fostering strong relationships with senior stakeholders and driving continuous improvement of service delivery processes. Expectations: * Resident service lead for a high‑profile account, present on client premises at least three days a week. * Proactive, relationship‑driven, with a strong focus on customer satisfaction and continual improvement. * Demonstrate financial stewardship, contract management, and cost control. Key Responsibilities: * Monitor and improve service delivery against SLAs, identifying and resolving issues swiftly. * Act as escalation hub for customer problems, coordinating with service desk and cross‑functional teams. * Produce and maintain high‑quality documentation, reporting and presentations for customer and internal stakeholders. * Collaborate with internal IT, network, and operational teams to address defects and implement service improvements. * Track all activities in CRM/ITSM systems and support opportunities for cost control and revenue growth. * Promote organizational values and deliver superior customer service at all interactions. Required Skills: * ITIL‑based Service Management experience with proven application of best practices. * Strong problem‑solving, decision‑making, and communication skills. * Ability to influence senior stakeholders without direct authority. * Financial acumen, experience in contract management and cost control. * Hands‑on experience with ServiceNow or Salesforce CRM, network monitoring tools (Highlight, SolarWinds), and telecom/data products. * Detail‑oriented, resilient, adaptable, and results‑driven. * Understanding of the retail/entertainment sector (including manufacturing and logistics) is a plus. Required Education & Certifications: * A‑Levels or equivalent (or higher). * Relevant Service/Operational Management qualifications (e.g., ITIL Foundation or higher). * Degree in IT, Business, or related field preferred. * Professional management qualification desirable.

Bradford, United kingdom

On site

25-11-2025