idpp

About the Company

Our mark, your success.

IDPP has been established for over 37 years, and during that time we have become experts in the IT and Telecoms industries supporting customers with a variety of bespoke services. Initially providing only contingency resources, IDPP began to reinvent itself some 5 years ago by moving into the services arena with the provision of fixed price projects and work package solutions.

A brief synopsis of our current client services includes:-

-Fixed Priced Project & Work Packages
-Managed Services
-Contractor Consolidation
-Contingent Work Force Supply
-Permanent Resource Solutions.

IDPP leverages its extensive global network/ on the bench resource and experience and specialises in sourcing not only the best talent but also the best solutions for its customers. We pride ourselves on creating lasting, trusted client relationships and always delivering solutions that are on time, on budget and carried out with a smile.

IDPP has 5 offices in the UK; London, Manchester, Horsham, Chester and Swindon. We also have an entity in Spain to support our European clients.


X: @IDPP

Listed Jobs

Company Name

idpp

Job Title

Infrastructure Support Engineer

Job Description

**Job Title** Infrastructure Support Engineer **Role Summary** Second‑line technical specialist responsible for diagnosing and resolving complex infrastructure issues, providing remote and occasional on‑site support, maintaining system stability, and ensuring adherence to service level agreements. **Expectations** * Own end‑to‑end resolution of user‑reported incidents * Work independently with minimal supervision * Communicate effectively with users and third‑line teams * Maintain detailed, accurate documentation **Key Responsibilities** - Diagnose and resolve escalated technical issues involving systems, networks, and hardware. - Provide remote and on‑site support for hardware installation and repair. - Perform software builds, rebuilds, and hardware/software upgrades. - Manage vulnerability remediation and patching procedures. - Escalate unresolved issues to appropriate third‑line or infrastructure teams. - Document incidents, resolutions, and best practices in the call logging system. - Deliver user training and guidance on complex technical issues or new software. - Ensure all support activities meet defined SLAs. - Use management tools such as SCCM, Intune MDM, Autopilot, ManageEngine, or Patch My PC. **Required Skills** - Proficient with Windows Server and enterprise operating systems. - Strong networking, hardware, and common enterprise software knowledge. - Advanced troubleshooting and analytical problem‑solving abilities. - Excellent customer‑service and communication skills. - Detail‑oriented documentation practices. - Effective time‑management and prioritization in a fast‑paced environment. - Adaptability to new technologies and changing priorities. - Tenacious, self‑driven approach to complex issue resolution. - Awareness of cybersecurity incidents and mitigation. - Familiarity with application management tools (ManageEngine, Patch My PC). **Required Education & Certifications** - Bachelor’s degree in Computer Science, Information Technology, or related field *or* equivalent professional experience. - Relevant certifications such as CompTIA A+/Network+, Microsoft Certified: Azure Administrator Associate, Microsoft Certified: Windows Server Fundamentals, or equivalent.

United kingdom

Remote

06-01-2026

Company Name

idpp

Job Title

Analytics Specialist

Job Description

**Job Title** Analytics Specialist **Role Summary** Drive customer engagement strategy execution in a banking/financial services environment by performing advanced data analytics, campaign measurement, and reporting. Work collaboratively with marketing and engagement teams to uncover actionable insights, refine targeting, and optimise campaign performance through segmentation, modelling, and dashboard development. Manage multiple workstreams, deliver insights to senior stakeholders, and support the creation of data‑driven business cases. **Expectations** - Minimum 5 years of experience in performance analytics, preferably in cards or broader financial services. - Proven track record of partnering with customer engagement and marketing teams. - Demonstrated expertise in campaign measurement, optimisation, segmentation, and reporting. - Strong analytical thinking, meticulous attention to detail, and ability to juggle multiple priority projects. - Effective collaboration with cross‑functional stakeholders and senior leadership. **Key Responsibilities** - Conduct targeted data analytics to support customer engagement strategy execution. - Partner with engagement teams to inform and refine marketing campaigns. - Perform customer segmentation and targeting based on performance insights. - Measure and optimise campaign performance using advanced analytics tools. - Develop performance reports and dashboards to track engagement outcomes. - Contribute to business case development with data‑driven insights. - Manage multiple concurrent workstreams, ensuring detailed execution and deadlines. - Collaborate with cross‑functional stakeholders to coordinate and achieve results. **Required Skills** - Advanced proficiency in data analytics and reporting tools (e.g., SQL, Python/R, Tableau, Power BI). - Expertise in data modelling, segmentation, and targeting methodologies. - Strong campaign measurement and optimisation capabilities. - Excellent communication and presentation skills for senior‑level audiences. - Highly organised, detail‑oriented, and capable of managing competing priorities. - Team player with a collaborative mindset and ability to influence stakeholders. **Required Education & Certifications** - Bachelor’s degree in Data Science, Statistics, Economics, Information Systems, or a related discipline (or equivalent experience). - Professional certifications in analytics or marketing technologies (e.g., Google Analytics, Tableau Desktop Specialist) are a plus but not mandatory.

London, United kingdom

Hybrid

Mid level

07-01-2026

Company Name

idpp

Job Title

Commercial Analyst

Job Description

**Job Title:** Commercial Analyst **Role Summary:** Commercial Analyst responsible for managing and optimizing performance across aggregator and PayFac payment channels for a global retail bank. Combines analytical expertise with commercial judgment to drive revenue, margin, and conversion improvements, while advising internal stakeholders and external partners. **Expectations:** - Deliver measurable commercial outcomes for aggregator-based payment models. - Influence strategy, pricing, and partnership decisions through data‑driven insights. - Maintain strong commercial acumen and stakeholder engagement in a consultative environment. **Key Responsibilities:** - Own and monitor performance of aggregator and PayFac channels. - Analyse payments, transaction, and aggregator datasets to uncover revenue, pricing, margin, and conversion opportunities. - Translate analytical findings into actionable commercial recommendations for senior stakeholders. - Serve as trusted advisor to bank teams and external partners, managing performance and optimisation initiatives. - Support strategic decisions on aggregator partnerships, PayFac models, pricing, and performance frameworks. - Contribute to continuous improvement of analytics, reporting, and performance management tools. **Required Skills:** - Commercial and performance analytics experience (not purely technical). - Proven work with payments or large commercial datasets and ability to link insights to commercial outcomes. - Deep knowledge of aggregator and PayFac business models, pricing structures, margins, and conversion levers. - Experience in merchant acquiring, payments, or related financial services ecosystems. - Strong commercial judgement to prioritise opportunities and drive revenue gains. - Consultative stakeholder management: influence senior internal and external parties. - Excellent communication skills; capable of presenting complex insights to non‑technical audiences. **Required Education & Certifications:** - Bachelor’s degree in Finance, Economics, Business Analytics, or related field (or equivalent experience). - Relevant certifications (e.g., Certified Analytics Professional, Certified Payments Professional) are advantageous but not mandatory.

Milton keynes, United kingdom

Hybrid

27-01-2026

Company Name

idpp

Job Title

Data Migration Specialist

Job Description

Job Title: Data Migration Specialist Role Summary: Lead end‑to‑end data migration for a major card processor transformation, ensuring accurate, complete, and compliant transfer of customer, account, card, and transaction data from legacy to target systems with minimal operational impact. Expectations: Design a scalable migration strategy, execute multiple rehearsal cycles, maintain robust reconciliation processes, and provide transparent, data‑driven reporting to senior stakeholders to support go‑/no‑go decisions. Key Responsibilities: - Own migration strategy, scope, and cutover plans for customers, accounts, cards, transactions, fraud data, and disputes. - Design and implement reconciliation frameworks to guarantee data integrity. - Plan, coordinate, and execute mock migrations, dress rehearsals, and parallel runs, incorporating lessons learned into final cutover. - Manage data extraction, transformation, migration, and validation between legacy and target processors. - Ensure compliance with bank data governance, audit requirements, GDPR, and card‑scheme retention and traceability mandates. - Deliver migration readiness, data quality, risk, and recommendation reports to senior stakeholders. - Collaborate with testing, integration, production support, and operational teams to mitigate customer impact and maintain system stability. Required Skills: - Extensive experience leading large‑scale data migrations in card payment environments. - Deep knowledge of card data structures across the entire lifecycle (customer, account, card, transaction, fraud, disputes). - Proven ability in data reconciliation, quality management, and migration assurance. - Experience executing multiple migration rehearsals and parallel run strategies. - Strong grasp of regulatory, GDPR, audit, and card‑scheme data obligations. - Excellent stakeholder management across data, technology, testing, and operations groups. Required Education & Certifications: - Bachelor’s degree in Computer Science, Information Technology, or related field (preferred). - Relevant industry certifications (e.g., DMBOK, Certified Data Management Professional) are an advantage.

London, United kingdom

Hybrid

11-02-2026