Contact One Communications, Inc.

www.c1ci.com

14 Jobs

18 Employees

About the Company

Contact One Communications, Inc. is a worldwide systems integration company providing leading edge Information Technology services including Engineering and Installation (E&I), Operations and Maintenance (O&M) and Force Protection in the fields of Cyber Security and Information Assurance, Perimeter Security and Telecommunications Infrastructure.

We are a "go to" organization for rapid response requirements in support of expeditionary missions. We work on US Department of Defense (DoD), North Atlantic Treaty Organization (NATO), US Federal and Civilian programs which span over three continents.

Contact One Communications, Inc. operates its headquarters in Jacksonville, Florida, with additional offices in the greater DC area and Europe, supporting DoD and NATO in a wide variety of overseas theaters of operation. Our global presence provides immediate access to a resource pool comprised of seasoned and highly experienced staff, highly adept at working in complex and difficult multi-lingual environments. Our strong logistical and business relationships with strategic partners in all parts of the world, not only ensures the delivery of measurable results, but also facilitates the rapid and reliable response to any surge in customer requirements worldwide.

We are dedicated to the delivery of quality products and services contributing to the security and well-being of our communities throughout the world.

Listed Jobs

Company Name: Contact One Communications, Inc.
Job Title: 3433 Database Administrator
Job Description: Job Title: Database Administrator Role Summary: Design, implement, and maintain high‑availability database environments for Oracle, MySQL, and PostgreSQL, ensuring optimal performance, reliability, and security across on‑premises and cloud platforms. Manage backup strategies, upgrade cycles, and automation tools, while collaborating on BI stack management (OBIEE, ODI, OAS) and related application servers. Expectations: - Maintain continuous uptime and performance excellence. - Enforce robust disaster recovery and high‑availability configurations. - Keep database platforms and associated software current with patching and upgrades. - Produce clear performance reports and actionable insights. Key Responsibilities: - Monitor system performance, define and enforce optimal configurations. - Design and execute backup and recovery plans. - Plan, test, and apply database, Oracle Analytics, Weblogic, Apache, Tomcat, OBIEE, ODI, and OAS upgrades and patches. - Configure and automate routine administration tasks. - Manage and integrate MySQL HA/DR solutions (InnoDB Cluster, Replicaset, ClusterSet, Replication). - Administer ORDS, Apache HTTP, and Tomcat environments. - Maintain up‑to‑date knowledge of OS (Linux/Unix, Windows Server) lifecycle updates. - Create performance dashboards and reports. - Support advanced HA/DR architectures, including clustering and virtualization. Required Skills: - Active NATO SECRET security clearance. - Expert knowledge of at least two DBMSs among Oracle, MySQL Server, and PostgreSQL. - Proficiency with MySQL HA/DR (InnoDB Cluster, Replicaset, ClusterSet, Replication). - Experience with Oracle BI stack and related application servers. - Strong automation and scripting capabilities. - Deep understanding of Linux/Unix and Windows Server administration. - Familiarity with clustering, virtualization, and disaster recovery architecture. Required Education & Certifications: - Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent professional experience). - Relevant certifications: Oracle DBA (OCP/OCA), MySQL Certified DBA, Microsoft Certified: Azure Database Administrator Associate or comparable. - Mandatory active NATO SECRET clearance.

Braine-l’alleud, Belgium

On site

24-12-2025

Company Name: Contact One Communications, Inc.
Job Title: 3461 Senior Assurance Engineer
Job Description: Job Title: Senior Assurance Engineer Role Summary: Independent verification and validation engineer within the Chief Quality Office’s Product and Service Assurance Team, responsible for planning, executing, and reporting on V&V activities across complex defense projects, systems, and services, with oversight of both internal and external stakeholders. Expectations: Maintain NATO SECRET clearance; conduct comprehensive tests on hardware and software architectures; produce detailed test artifacts; manage V&V events; support operational acceptance; coordinate with external contractors; lead and mentor cross-functional test teams. Key Responsibilities - Plan, organize, and conduct formal reviews and assessments of complex domain and cross‑functionally distributed projects. - Execute functional, non‑functional, and interoperability testing for large, complex systems, ensuring compliance with organizational standards. - Prepare test documentation (Test Plans, Test Cases, Requirements Traceability Matrix, Test Reports). - Provide assurance on test artefacts and maintain traceability of requirements. - Design, schedule, and manage V&V events, reporting outcomes to executive audiences. - Support projects delivered by external contractors, ensuring adherence to quality and testing standards. - Assist operational communities in acceptance activities for deployed systems. - Lead and develop teams of testers, quality engineers, and developers. - Test within virtualized and cloud environments, utilizing mainstream test, defect, and requirements tools. - Collaborate with stakeholders to analyze root causes of non‑compliance and recommend corrective actions. Required Skills - Active NATO SECRET clearance. - Minimum 5 years recent experience in planning and executing V&V for large, complex projects. - Minimum 5 years experience in functional, non‑functional, and interoperability testing of systems/products. - Proven ability to manage external stakeholders and internal teams in large projects. - Strong understanding of hardware/software system architectures and design documentation. - Excellent written and oral communication skills. - Leadership in test management, quality, or development engineering. - Experience with virtualized/cloud testing environments. - Familiarity with test management, defect management, and requirements tools. - Experience with independent testing conducted by external parties. Required Education & Certifications - Advanced certification in testing or test management (e.g., ISTQB Advanced, CSTE, MCITP). - Associate degree or higher in Computer Science, Engineering, or related field (implicit). - Desired: Certifications in NATO or military testing, assurance tools/processes, and interoperability testing within NATO context.

Company Name: Contact One Communications, Inc.
Job Title: 3467 Learning Solution Expert
Job Description: **Job Title:** Learning Solution Expert **Role Summary:** Integrate training into all new NATO capabilities through a “Training by Design” approach, supporting the early stages of capability development and coordinating learning initiatives across Cyber Defense and Emerging Technologies (CDET), Command and Control Functional Services (C2FS), and Communications and Deployable Systems Training (CDST). Lead end‑to‑end design, development, delivery, and quality assurance of scalable, innovative learning solutions, leveraging AI‑powered tools, adaptive learning, and a mix of e‑learning, micro‑learning, VR/AR, and live instruction. **Expectations:** - Maintain active NATO SECRET clearance and comply with all security requirements. - Travel extensively to NATO and national facilities, including operational theatres. - Deputize senior staff as required and absorb additional duties. **Key Responsibilities:** - Develop Training Needs Analyses and design “NATO fit” learning materials for new capabilities. - Review and approve contractor‑produced training products and provide subject‑matter expertise on digital training environments. - Manage training delivery, availability and maintenance (A&M) services, and training quality assurance. - Implement innovative blended and online learning methodologies and transition solutions into the NCI Academy catalogue. - Coordinate Training by Design activities across CDET, C2FS, and CDST domains. - Lead end‑to‑end learning solution development, collaborating with internal stakeholders and external vendors. - Foster strong relationships with all NCI Agency customers and stay current with industry best practices. **Required Skills:** - Active NATO SECRET clearance. - Bachelor’s degree in a related discipline or equivalent experience (minimum 3 years post‑degree experience; alternatively 8+ years progressive expertise). - Strong background in learning and cognitive science. - 3+ years of customer‑facing project and service management. - Ability to translate business needs into performance and learning objectives. - Vision for innovative L&D in large organizations; expertise in ed‑tech, AI‑powered personalized learning, adaptive learning ecosystems, and scalable learning environments. - Proficient with authoring tools (Adobe Captivate, Articulate Storyline) and LMS platforms (Moodle, Cornerstone, Degreed, Docebo, Oracle Learning Cloud). - Agile development experience, including physical courses, e‑learning, micro‑learning, electronic performance support, virtual classrooms, and VR/AR. - Knowledge of learning analytics and success metrics. - Familiarity with development models (ADDIE, SAM, OK‑LCD, action mapping). **Required Education & Certifications:** - Bachelor’s degree in education, instructional design, computer science, or related field, or equivalent professional experience. - Certifications in instructional design, e‑learning authoring, or LMS administration (e.g., ATD Certified Instructional Designer, Adobe Captivate Certified). ---

Company Name: Contact One Communications, Inc.
Job Title: 3474 Database Assistant (MySQL)
Job Description: **Job Title:** Database Assistant – MySQL **Role Summary:** Operational MySQL Database Administrator responsible for installation, configuration, maintenance, and performance optimization of production, staging, and development environments, while ensuring availability, security, and compliance. **Expectations:** - Minimum 5 years of hands‑on MySQL DBA experience in production environments. - Currently hold a NATO SECRET clearance. - Demonstrated ability to support business‑critical systems with defined SLAs. - Proactive, automation‑focused mindset applying SRE principles. **Key Responsibilities:** 1. **Installation & Upgrades** – Deploy and upgrade MySQL 8.0+ instances (standalone or clustering), manage patches, and plan change windows. 2. **Database Configuration & Tuning** – Tune InnoDB parameters, buffer pools, log handling, and connection settings to meet performance targets; implement indexing strategies. 3. **Maintenance & Housekeeping** – Perform routine schema housekeeping, index management, statistics updates, and data retention operations. 4. **Capacity Planning** – Monitor storage growth, forecast capacity, and recommend partitioning or archiving strategies. 5. **Security Hardening** – Apply secure configurations, TLS in‑transit, optional encryption at rest, privilege management, and remote‑access restrictions. 6. **Backup & Recovery** – Design and operate logical/physical backup strategies, binlog retention, and point‑in‑time recovery; execute periodic restore tests to verify RPO/RTO. 7. **Replication & Failover** – Manage replication topologies, monitor lag, and implement failover procedures. 8. **Monitoring & Alerts** – Configure monitoring tools (PMM, Prometheus/Grafana), define thresholds, and reduce alert noise; maintain escalation paths. 9. **Incident Response & RCA** – Triage incidents, resolve within SLA, and produce root‑cause analyses with corrective actions. 10. **Documentation** – Maintain operative documentation for backup/restore, failover, replication, and performance troubleshooting. **Required Skills:** - Deep expertise in MySQL 8.0+ administration, backup/restore tools (mysqldump, mysqlpump, Percona XtraBackup), and point‑in‑time recovery. - Advanced SQL optimization, indexing, and query plan analysis. - Linux administration fundamentals (I/O, file systems, networking) related to DB performance. - Strong security practices: TLS/SSL, privilege minimization, audit logging, secure config. - Familiarity with at least one other database system (PostgreSQL, MS SQL Server). - Scripting languages (Bash, Python, Perl) for automation. - Experience with monitoring stacks and incident management. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Information Technology, or allied field (or equivalent professional experience). - NATO SECRET clearance (must be current). - Preferred certifications: MySQL Enterprise DBA, Oracle DBA, or equivalent database‑related credential.

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