- Company Name
- RANDSTAD DIGITAL
- Job Title
- ServiceNow Technical Consultant (SecOps SIR VR)
- Job Description
-
Job Title: ServiceNow Technical Consultant – SecOps (SIR/VR)
Role Summary: Lead the design, configuration, and implementation of ServiceNow Security Incident Response (SIR) and Vulnerability Response (VR) solutions for enterprise clients. Work closely with security operations teams to build scalable workflows, integrations, and automation that streamline incident triage, investigation, and remediation.
Expectations:
* Deliver high‑quality SIR/VR modules on schedule, aligning with client security policies and industry standards.
* Lead technical workshops, provide subject matter expertise, and mentor junior consultants.
* Serve as primary point of contact for architecture, gap analysis, and best‑practice recommendations.
Key Responsibilities:
* Configure and customize ServiceNow SecOps modules (Incident, Vulnerability, Asset, Knowledge, and Change).
* Develop/maintain integration points with SIEM, threat intel feeds, vulnerability scanners, ticketing systems, and remote endpoint tools using REST, SOAP, and SCIM.
* Create scripting (JavaScript, GlideRecord, Flow Designer), workflows, business rules, script includes, and UI policies to automate response actions.
* Design dashboards and KPI reports for SOC and business stakeholders.
* Conduct status reviews, post‑implementation support, and continuous improvement of security processes.
* Collaborate with security architects on threat modeling, playbook creation, and incident handling procedures.
Required Skills:
* 5+ years of ServiceNow consulting with strong focus on SecOps SIR/VR.
* In‑depth knowledge of ServiceNow Platform, Flow Designer, Scripting, IntegrationHub, and CMDB.
* Experience integrating with SIEM (Splunk, QRadar, ArcSight), vulnerability scanners (Qualys, Tenable, Rapid7), and ticketing tools.
* Proficiency in JavaScript, REST/SOAP APIs, HTML/CSS, and ServiceNow UI components.
* Understanding of incident lifecycle, vulnerability management, and security frameworks (NIST, ISO 27001, CIS).
* Strong analytical, communication, and stakeholder‑management skills.
Required Education & Certifications:
* Bachelor’s degree in Computer Science, Information Security, or related field.
* ServiceNow Certified Implementation Specialist – Security Operations (or equivalent).
* ServiceNow Certified Platform Developer – optional but preferred.
* Security certifications such as CISSP, CISM, or CompTIA Security+ preferred.
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