Harris Computer

About the Company

Harris provides mission-critical software solutions for the Public Sector, Healthcare, Utilities, and Private Sector verticals throughout North America, Europe, Asia, and Australia.

Harris is a wholly-owned subsidiary of Constellation Software, Inc (CSI), a publicly-traded company on the Toronto Stock Exchange. Trading symbol CSU.

Listed Jobs

Company Name

Harris Computer

Job Title

Customer Success Manager

Job Description

**Job Title:** Customer Success Manager **Role Summary:** Manage end‑to‑end customer relationships to drive satisfaction, retention, and growth. Acts as the primary advisor and bridge between clients and internal teams, overseeing onboarding, ongoing support, escalation handling, and financial alignment of customer payments. **Key Expectations:** - Deliver measurable improvement in NPS, CSAT, and renewal rates. - Reduce average response time and increase first‑contact resolution. - Maintain accurate financial records and support revenue forecasting. **Key Responsibilities:** - Onboard new clients, ensuring seamless integration of products/services. - Provide advanced technical and product support; manage escalated issues. - Develop and enforce standardized support workflows, knowledge bases, and best‑practice guidelines. - Analyze customer feedback, support metrics, and trend data to recommend service improvements. - Identify upsell and cross‑sell opportunities, collaborating with sales and product teams. - Monitor invoices, overdue payments, and dispute resolution; coordinate with finance. - Forecast customer payment behavior and advise on revenue impact. **Required Skills:** - Strong communication and stakeholder management. - Problem‑solving with high‑level analytical ability. - Experience with CRM, helpdesk, and ticketing systems. - Knowledge of customer success metrics (NPS, CSAT, renewal, churn). - Basic financial acumen: invoicing, receivables, forecasting. - Empathy and conflict‑resolution skills. **Required Education & Certifications:** - Bachelor’s degree in Business, Marketing, or related field. - Professional certifications such as Certified Customer Success Manager (CCSM) or similar preferred.

Ontario, Canada

On site

04-11-2025

Company Name

Harris Computer

Job Title

Software Developer

Job Description

Software Developer Role Summary: Modernize ERP system for retail trade sector using cloud and modern tech stack. Expactations: CS degree or equiv. experience; strong .NET/Angular/Docker expertise. Key Responsibilities: Develop/optimise ERP on Azure/.NET Core/Angular; collaborate with cross-functional teams; bridge product/technical teams; analyse/document solutions; improve code/CI/CD. Required Skills: .NET (C#, .NET Core 9), Angular 19, Docker, Azure, PostgreSQL, REST APIs, Agile methodology, CI/CD. Required Education & Certifications: Bachelor’s in Computer Science or equivalent. Software Developer Role Summary: Modernize ERP system for furniture/appliance/electronics trade using Microsoft Azure, .NET Core, Angular, and PostgreSQL. Collaborate in agile, multidisciplinary software development. Expactations: CS degree or equivalent; proven .NET/Angular/Docker experience; SQL proficiency; familiarity with enterprise frameworks. Key Responsibilities: Develop/optimise cloud-native ERP system; collaborate with R&D, product, and support teams; document technical solutions for project continuity; perform code reviews, CI/CD automation, and tech documentation. Required Skills: .NET Core 9 (C#), Angular 19, Azure, PostgreSQL, Docker, ASP.NET Zero, REST/APIs, Agile workflows. Required Education & Certifications: Bachelor’s in Computer Science or equivalent.

Québec, Canada

Hybrid

07-11-2025