Photoroom

2 Jobs

483 Employees

About the Company

Photoroom is the world's #1 AI Photo Editor. Our mission: to put the power of great images into more people's hands.

Photoroom elevates businesses through amazing photography. We use AI to make photo-editing feel easy and delightful, and the end results look pro.

Since launching in 2019, PhotoRoom has been downloaded over 150 million times worldwide with a 4.7-star rating from 1+ million reviews. Photoroom was also named Editor's Choice by both Google and Apple for 2023.

Listed Jobs

Company Name: Photoroom
Job Title: Technical Customer Success Manager
Job Description: **Job title:** Technical Customer Success Manager **Role Summary:** Lead end‑to‑end customer success for enterprise SaaS accounts, driving seamless onboarding, adoption, and expansion of a GenAI‑powered photo editing platform. Act as a trusted advisor to technical stakeholders, collaborate with cross‑functional teams, and manage API‑centric support interactions. **Expectations:** - Own the full customer lifecycle from acquisition to renewal. - Build strong relationships with decision‑makers and technical leads. - Identify growth and upsell opportunities and work with sales to execute plans. - Provide technical guidance on API integration and platform usage. - Deliver data‑driven insights on product adoption and usage. **Key Responsibilities:** - Design, execute, and oversee customized onboarding programs. - Monitor usage analytics, flag adoption gaps, and propose solutions. - Serve as the primary point of contact for API support via Intercom, email, and other channels. - Partner with Product, Engineering, and ML teams to relay customer feedback and influence roadmap. - Develop and maintain adoption and expansion strategies aligned with enterprise goals. - Prepare and deliver regular health reports and KPI dashboards for internal and client stakeholders. **Required Skills:** - Proven experience in managing enterprise SaaS customer success, with a track record of account growth and retention. - Strong technical acumen: able to discuss frontend/back‑end concepts and API integration. - Excellent written and verbal communication; clear in explaining complex technical details. - Highly organized, capable of juggling multiple accounts and initiatives. - Proactive, self‑starter mindset with a focus on customer satisfaction. - Passion for GenAI and photogenic content creation; knowledge of DAM, PIM, or related tools is a plus. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Engineering, Business, or related field (or equivalent professional experience). - No specific certifications required, but familiarity with SaaS financial metrics and success frameworks is preferred.

Paris, France

Remote

28-11-2025

Company Name: Photoroom
Job Title: Senior Frontend Engineer, Web
Job Description: **Job Title** Senior Frontend Engineer, Web **Role Summary** Design, architect, and deliver a high‑performance, scalable web application for a large‑scale AI image editing platform. Lead end‑to‑end development, manage state, and optimize performance, collaborating with cross‑functional teams to integrate frontend components with backend services. **Expectations** - Senior‑level experience (≥5 years) designing and building large‑scale web applications or SaaS platforms that serve millions of users. - Proven ownership from concept through production and maintenance. - Strong focus on fast iteration, clear communication, and problem decomposition. **Key Responsibilities** - Architect and implement scalable, maintainable React.js + TypeScript codebases. - Manage application state using MobX or equivalent observer‑pattern solutions. - Optimize rendering speed and runtime efficiency for high‑traffic user interfaces. - Translate design specifications into robust, reusable components. - Collaborate with backend, design, and product teams to integrate services and align on product complexity. - Continuously evaluate and adopt emerging frontend technologies and best practices. **Required Skills** - Deep expertise in React.js and component‑based architecture. - Advanced proficiency in TypeScript. - Strong experience with MobX or similar state‑management patterns. - Proficiency with modern build tools (Turborepo, Vite) and CSS frameworks (TailwindCSS). - Knowledge of canvas/WebGL for graphic rendering. - Familiarity with end‑to‑end testing frameworks such as Playwright. - Performance‑first mindset: profiling, analysis, and mitigation of bottlenecks. - Effective communication with stakeholders and cross‑functional teams. - Autonomous, pragmatic approach to feature delivery. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Software Engineering, or a related technical field (or equivalent practical experience). ---