cover image
Sky

Sky

www.sky.com

74 Jobs

35,264 Employees

About the Company

Sky is one of Europe’s leading media and entertainment companies and is part of Comcast Corporation, a global media and technology company that connects people to moments and experiences that matter. At Sky, we Believe in Better. It’s in our DNA.

We’re famous for innovation. We offer the world’s smartest TV, Sky Glass; our plug and play streaming puck, Sky Stream; the best aggregation platform, Sky Q; and streaming services NOW and WOW. We provide connectivity you can count on in mobile, fast, secure, reliable residential and business broadband, as well as smart home protection through Sky Protect.

We’re Europe’s premium content producer. We create award-winning original content, produce the biggest live sporting events, and we provide free access to news and the arts.

We believe that we can have a positive impact on society, by supporting and creating tens of thousands of jobs, addressing digital inequality, being a diverse and inclusive employer, and becoming net zero carbon by 2030.

Listed Jobs

Company background Company brand
Company Name
Sky
Job Title
Front-End Developer - Newsroom (12 month FTC/Secondment)
Job Description
**Job Title** Front‑End Developer – Newsroom (12 month FTC/Secondment) **Role Summary** Create high‑impact, visually engaging web experiences for news audiences. Lead design, coding, and deployment of front‑end applications using modern JavaScript frameworks, while collaborating closely with journalists, designers, and back‑end teams. **Expectations** - Deliver performant, maintainable code aligned with industry best practices. - Guide technical decisions and tool selection across the full SDLC. - Maintain a secure, scalable architecture on cloud platforms. - Write robust tests and participate in continuous integration/continuous delivery. - Proficiently prototype and iterate under tight deadlines. **Key Responsibilities** - Design and implement responsive web interfaces with React.js, Redux, and D3. - Build editorial tools and visual storytelling components for multi‑platform delivery. - Rapidly prototype features using lean methodology and TDD. - Own and maintain scalable, efficient codebases; ensure high performance and security. - Collaborate with journalists, designers, and back‑end developers to produce seamless user experiences. - Contribute to architectural decisions, selecting appropriate frameworks and cloud services. - Deploy and manage serverless solutions on Google Cloud Platform or AWS. - Operate within Git, JIRA, and automated CI/CD pipelines (CircleCI, etc.). **Required Skills** - Advanced JavaScript (ES6/ES7), React, Redux, D3. - Node.js, npm, webpack. - Serverless architecture on GCP/AWS. - Test‑driven development with Mocha, Cypress, and related frameworks. - CI/CD tools (CircleCI or equivalent). - Git source control, JIRA project management. - Web performance, security, optimization expertise. - Experience scripting in Python or R; familiarity with MySQL and NoSQL databases. - Unix/Linux environment proficiency. - Curiosity about current events and news storytelling. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Software Engineering, or related field, OR equivalent industry experience. - Relevant certifications (e.g., AWS Certified Developer, GCP Associate Cloud Engineer) are a plus but not mandatory.
Isleworth, United kingdom
On site
29-10-2025
Company background Company brand
Company Name
Sky
Job Title
Lead Service Designer - Digital CX
Job Description
Job Title: Lead Service Designer – Digital CX Role Summary: Lead the service design function within a digital customer experience team, owning the design of world‑class journeys and service models across sales and support. Drive service design strategy, collaborate with cross‑functional teams, and deliver measurable outcomes that align with brand values and customer needs. Expectations: - Proven track record of leading service design teams and delivering impactful outcomes across large‑scale digital products and operations. - Ability to champion the customer voice, embed accessibility standards, and influence strategy at all levels. - Demonstrated expertise in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation, and systems thinking. Key Responsibilities: - Lead a service design team in analysing, defining, and improving end‑to‑end, multi‑channel customer journeys. - Shape strategic service design across portfolios, ensuring alignment with business goals and customer expectations. - Partner with product, design, technology, operations, and architecture leaders to deliver scalable, user‑centric service solutions. - Own the development, evolution, and adoption of service blueprints, journey maps, and operational models throughout the customer lifecycle. - Advise design leadership on evolving service design methods, improving design operations, and integrating AI‑enhanced tools to boost quality and efficiency. - Define end‑to‑end strategies, experience principles, frameworks, and CX KPIs that unify digital, assisted, and real‑world touchpoints. Required Skills: - Leadership of cross‑functional service design initiatives. - Expert journey mapping, service blueprinting, stakeholder analysis, and workshop facilitation. - Systems thinking, user research (qualitative & quantitative), and analytics (e.g., UserTesting, Adobe Analytics). - Advanced understanding of accessibility standards and inclusive design. - Strong storytelling, stakeholder influence, and resilience in fast‑paced, evolving environments. - Experience with AI‑enhanced design tools and service design operations frameworks. Required Education & Certifications: - Bachelor’s degree (or higher) in Design, Human‑Computer Interaction, Product Design, or related field. - Professional certifications in UX, Service Design, or related disciplines preferred.
Wrotham, United kingdom
On site
Senior
02-12-2025
Company background Company brand
Company Name
Sky
Job Title
Lead Product Designer (Design System)
Job Description
**Job Title** Lead Product Designer (Design System) **Role Summary** Oversee the strategic direction, growth, and adoption of a large‑scale design system. Lead a small cross‑functional design team to deliver high‑impact, evidence‑based user experiences across web and native platforms while ensuring brand consistency, accessibility, and alignment with product strategy. **Expectations** - Manage a team of 2–4 product designers, fostering high performance and professional growth. - Own the design system lifecycle: strategy, architecture, governance, tokenization, documentation, and AI‑driven efficiency improvements. - Partner with engineering, product, research, and analytics to deliver usable, performant components that scale across the business. - Champion inclusive design and enforce WCAG 2.2 standards across all assets. - Define CX KPIs and link design system adoption to measurable business outcomes. - Influence strategy and embed design thinking across the organisation. **Key Responsibilities** - Lead Agile teams in creating intuitive, web‑responsive and native experiences through the design system. - Set and maintain system governance, token structure, and documentation standards. - Drive design–engineering parity, ensuring components are implemented accurately and efficiently. - Integrate AI tools and Design Ops practices to maximise productivity and quality. - Conduct user research, prototype conditionally, analyze metrics (UserTesting, Adobe Analytics) and translate insights into design decisions. - Advocate for WCAG 2.2 inclusion, ensuring all patterns, motions, and components meet accessibility criteria. - Measure and report on CX KPIs, linking design system adoption to business performance. - Collaborate with stakeholders to align the system’s evolution with product strategy and organisational goals. **Required Skills** - Proven expertise in designing and scaling component libraries, tokenization, and conditional prototyping for responsive web and native apps. - Deep knowledge of accessibility (WCAG 2.2), inclusive design, and user experience research methods. - Strong analytical skills: use analytics and usability testing data to inform design decisions. - Experience partnering with developers on component implementation, governance pipelines, and code alignment. - Effective storytelling, stakeholder influence, and resilience in fast‑moving, evolving environments. - Familiarity with AI tools, Design Ops, and Agile design practices. - Proficiency in industry design tools (e.g., Figma, Sketch, Adobe Creative Cloud, Miro). **Required Education & Certifications** - Bachelor’s or Master’s degree in Product Design, Interaction Design, Human‑Computer Interaction, Design Systems, Computer Science, or a related field, *or* equivalent professional experience. - Design or product certifications beneficial but not mandatory.
Shadwell, United kingdom
On site
Senior
02-12-2025
Company background Company brand
Company Name
Sky
Job Title
Senior Content Designer - Digital CX
Job Description
**Job Title** Senior Content Designer – Digital CX **Role Summary** Lead the creation of user‑centric content for Sky’s digital customer experience, delivering high‑quality content across web, native app and transactional touchpoints. Work within Agile teams to design customer journeys, influence strategy, and drive measurable improvements in engagement and satisfaction. **Expectations** - Design content that aligns with business goals, customer needs and brand strategy. - Advocate for the customer voice across the organization. - Apply AI, CMS and analytics tools to optimise content performance. **Key Responsibilities** - Produce intuitive, inclusive content for the My Sky app, agent macros and transactional communications. - Translate customer insights and research findings into actionable content enhancements. - Shape user journeys, collaborate with product, design, and engineering stakeholders. - Champion AI and LLM experimentation to improve content creation and delivery. - Ensure content meets CX KPIs, SEO, WCAG compliance and regulatory requirements. - Maintain and grow a reusable component library and editorial standards. - Analyse Adobe Analytics and other data tools to track success metrics and validate experiences. **Required Skills** - Advanced UX writing, plain language and inclusive content expertise. - Expertise in Figma, Confluence, CMS platforms and structured content workflows. - Proven experience in usability testing (e.g., UserTesting) and research‑driven design. - Strong analytical skills: use of Adobe Analytics, data interpretation and journey validation. - Excellent storytelling, stakeholder influence and adaptability in fast‑paced environments. - Experience scaling UCD methods and leading content design teams on large digital projects. **Required Education & Certifications** - Bachelor’s degree in Design, Communications, Human‑Centered Design, or related field. - Professional certifications in UX Writing, Information Architecture or Content Strategy preferred (e.g., UXWA, ATD, Content Design Lead).
Long ditton, United kingdom
On site
Senior
02-12-2025