identifi Global Resources

About the Company

Identifi Global is proud to be one of the UK's leading experts in personalised career management and talent acquisition for both permanent and contract roles. Since 2015, we have been disrupting the market with our dedication to exceptional candidate experiences and client-centric solutions. Our effective recruitment methods consistently achieve outstanding results.

Our mission is to deliver innovative solutions and superior service, ensuring our clients and candidates lead in their respective fields. Our unwavering dedication to excellence and extensive networks drives progress that fosters the continued success of the businesses and careers we support.

Our 13-point Candidate Charter, outlining our promises to every candidate, underscores our commitment to candidate excellence. We are uniquely positioned as the only recruitment agency that rewards our consultants based on candidate satisfaction rather than sales targets.

Operating internationally, we are sector-focused to some of the world's fastest-growing industries.

As pioneers in the recruitment field, we are committed to meeting the unique needs of these dynamic, growing sectors.

Identifi Talent OS was crafted with our clients' priorities in mind. This comprehensive suite of recruitment and retention solutions guarantees a strong return on your recruitment investment. Covering every stage of the employment lifecycle, from Attraction to Retention, enables you to spend less time on recruitment and more on retaining your top talent.

Identifi Talent OS is divided into four specialised services: ATTRACT, MEASURE, DEVELOP, and RETAIN.

Get in touch to find out how we can super charge your recruitment services, and drive greater ROI on your recruitment budgets.

ISO 9001 & ISO 14001 Certified
Crown Commercial Service's Lot 3 Framework - Non Clinical Staffing Framework RM6277 for Lot 3 IT Professionals

Listed Jobs

Company Name

identifi Global Resources

Job Title

Information Technology Support Engineer

Job Description

**Job Title** Information Technology Support Engineer **Role Summary** Apply your SC clearance to support a large‑scale laptop migration within a secure defence environment. Responsibilities include setting up refresh clinics, moving and preparing hardware, building and refreshing laptops, managing inventory and workflow, and collaborating with onsite engineering teams to ensure a secure, timely deployment. **Expectations** - Execute all device migration activities in strict compliance with security protocols and documented procedures. - Maintain accurate, real‑time updates to workflow systems and inventory data. - Communicate progress, issues, and stock findings to the site manager and engineering staff. **Key Responsibilities** 1. Establish and operate refresh clinic for laptop migration. 2. Move and prepare IT equipment from storage to deployment areas. 3. Build, refresh, and configure laptops following standard operating procedures. 4. Record all stages and updates in workflow management systems. 5. Conduct daily stock checks and report results. 6. Securely store all devices at end of each shift. 7. Coordinate and collaborate with onsite engineers and technical support staff. **Required Skills** - Strong attention to detail and adherence to documented processes. - Experience in IT deployment, hardware refresh, or early‑life support. - Ability to work methodically in a secure military environment. - Proficient in inventory and workflow management tools. **Required Education & Certifications** - Current SC (Security Classification) clearance (essential). - Relevant IT qualification or equivalent experience in device support/refresh.

Credenhill, United kingdom

On site

17-11-2025

Company Name

identifi Global Resources

Job Title

Data Protection Advisory Specialist Consultant

Job Description

**Job Title** Data Protection Advisory Specialist Consultant **Role Summary** Lead a 3‑month global data security and privacy advisory program for a large international charity. Deliver strategic assessment, policy development, governance structures, training, and ongoing assurance to embed best‑practice data protection across all teams and country offices. **Expectations** - Complete all deliverables within a 3‑month engagement, operating outside IR35. - Provide expert, board‑level guidance, ensuring alignment with GDPR, ISO 27001, NIST, DPDI, and other global frameworks. - Drive cultural change, build accountability, and establish mechanisms for continuous improvement. **Key Responsibilities** 1. Conduct a global Data Security & Privacy assessment, identifying gaps and risks. 2. Develop and publish a 2026‑2028 Data Security & Privacy Strategy, including policies, compliance requirements, ethical use principles, roles, and responsibilities. 3. Define and assign data security risk ownership to business owners. 4. Appoint Data Privacy & Security focal points and establish a Global Steering Group to oversee implementation and maturity. 5. Design and deliver tailored training for country offices and focal points. 6. Build and embed a structured assurance program measuring effectiveness, compliance, and risk reduction. 7. Provide BAU advisory support on day‑to‑day data protection matters and emerging risks such as AI governance, cross‑border transfers, and third‑party/vendor data management. **Required Skills** - Senior Data Protection / Privacy / Information Security consulting experience. - Proven ability to lead global data governance or privacy programs. - Board‑level communication and stakeholder management skills. - Strong understanding of GDPR and comparable international data protection frameworks. - Experience in benchmarking against standards (ISO 27001, NIST, DPDI). - Expertise in cultural change and awareness programs for data protection. - Knowledge of emerging risks: AI governance, cross‑border data flows, vendor data management. - Ability to rapidly assess, design, and operationalise high‑impact governance models. **Required Education & Certifications** - Bachelor’s or Master’s degree in Law, Computer Science, Information Security, or related field. - Relevant certifications such as CISSP, CISM, CIPP/E, or equivalent in data protection.

United kingdom

Remote

26-11-2025

Company Name

identifi Global Resources

Job Title

IT Support Engineer (Field Based)

Job Description

**Job title:** IT Support Engineer (Field Based) **Role Summary:** Mobile support engineer responsible for delivering on‑site IT assistance across multiple sites. Performs device deployment, ticket management, and basic hardware maintenance while adhering to established procedures and service level targets. **Expactations:** - Begin immediately, contract up to 1 year. - Possess a full UK manual driving licence and ability to travel to surrounding sites. - Eligible for and willing to undergo Security Check (SC) clearance during the role. - Engage with users professionally and contribute to team goals. **Key Responsibilities:** - Distribute end‑user peripherals and devices (~75%). - Update and close support tickets (~20%). - Conduct basic break/fix engineering tasks when required (~5%). - Process equipment returns following clear procedures. - Maintain customer satisfaction and meet SLA targets. - Build and maintain positive user relationships. - Escalate issues and seek assistance when necessary. - Attend team meetings and calls with advance notice. - Follow all documented procedures and guidelines. **Required Skills:** - Prior experience in an IT support or helpdesk role. - Strong written and verbal communication. - Ability to follow structured processes consistently. - Familiarity with ticketing systems and basic hardware troubleshooting. **Required Education & Certifications:** - No specific degree required. - Valid UK manual driving licence. - Willingness to obtain SC clearance as part of the role.

Aldershot, United kingdom

On site

28-11-2025

Company Name

identifi Global Resources

Job Title

Business Analyst

Job Description

Job Title: Business Analyst Role Summary: Support the implementation of Bloomreach Engagement (customer engagement platform) and broader sales & bookings digital transformation initiatives. Drive requirements gathering, stakeholder alignment, and integration of technology and business processes to enhance the online customer journey and booking experience. Expectations: - Deliver comprehensive business analysis for CEP implementation and sales/booking optimisation projects. - Translate stakeholder needs into clear user stories, acceptance criteria, and functional specifications. - Ensure GDPR compliance and ethical data usage throughout solution design. - Monitor implementation performance and recommend data‑driven improvements. Key Responsibilities: - Lead discovery workshops and document business requirements for Bloomreach Engagement. - Map current vs. future state processes with marketing, digital, IT, and operations teams. - Define user stories, acceptance criteria for data unification, automation, personalization, and omnichannel messaging. - Coordinate with Bloomreach and third‑party vendors to align platform capabilities with business needs. - Support testing, training, and rollout planning; ensure smooth adoption and business readiness. - Analyse and document requirements for automating and optimising online guest booking journeys. - Collaborate with product, UX, and operations to improve UX, reduce drop‑offs, and increase conversion rates. - Design omnichannel strategies integrating online, in‑venue, and phone booking systems. - Provide insights into loyalty programmes, promotions, gamification, and referral schemes. - Track performance of implemented changes; recommend improvements based on data analytics. Required Skills: - Proven Business Analyst experience in digital transformation or customer engagement projects. - Experience with MarTech, CDP, or CEP platform implementations (Bloomreach preferred; Salesforce Marketing Cloud, Adobe, or Emarsys acceptable). - Strong understanding of customer data journeys, personalization strategies, and marketing automation workflows. - Familiarity with booking systems, e‑commerce platforms, or hospitality/retail environments. - Skilled in process mapping, user story creation, UAT facilitation, and stakeholder workshops. - Knowledge of GDPR, data privacy, and customer data best practices. - Effective cross‑functional collaboration with marketing, tech, operations, and external vendors. - Desirable: Agile experience with Jira or Confluence. Required Education & Certifications: - Bachelor’s degree in Business, Information Technology, or a related field. - Optional certifications (CBAP, PMI‑PBA, or relevant MarTech platform certification).

Birmingham, United kingdom

Remote

19-12-2025