Brown & Brown UK

About the Company

No matter where you are on your growth journey, we can help you find solutions to meet your ever-evolving insurance and risk management needs. If you are a highly complex multinational company, an individual or anything in between, our experienced teams can help every step of the way.

Discover Our Capabilities

Property & Casualty
As a successful business, you plan for the future and adapt as circumstances change your course. At Brown & Brown, we help you navigate the path forward, by taking a different approach to how you view, analyse and purchase insurance.

Personal Insurance
Whether you already have significant financial assets or are on the road to high net worth, Brown & Brown’s Personal Insurance team offers comprehensive insurance for your lifestyle.

About Us
Founded as a family business in 1939, Brown & Brown is a leading global insurance intermediary, employing over 15,000 teammates worldwide and generating over $3.5B in revenue.

Following the acquisition of Global Risk Partners (GRP) in July 2022, we are now one of the largest insurance intermediaries in the U.K. and Ireland, working with almost half a million personal and commercial customers across a spectrum of industries, sectors and specialist insurance and risk management needs.

Our European operations comprise:

A Retail Division of specialist and community insurance brokers operating from more than 100 offices around the U.K. and Ireland, focused on delivering a specialized, personal service to their customers

Lloyd’s and London market brokers Lonmar and Ropner, BdB and Decus Insurance Brokers, which operate in the U.K. wholesale, global specialty insurance and reinsurance markets

Underwriting Division distributing specialist products via partnerships with over 2000 U.K. insurance brokers

Hedron Network is a network solution for independent brokers offering a comprehensive and flexible proposition that is designed to help them thrive and grow

Listed Jobs

Company Name

Brown & Brown UK

Job Title

Commercial Renewals Manager

Job Description

**Job Title** Commercial Renewals Manager **Role Summary** Manage the end‑to‑end renewal cycle for commercial insurance portfolios, ensuring timely, accurate, and compliant renewals while driving client retention, upsell opportunities, and revenue growth. Partner with account executives, underwriters, brokers, and support teams to deliver competitive terms and a superior client experience. Lead and develop the renewals team in a fast‑paced, structured environment. **Expectations** - Deliver renewal targets and retention KPIs consistently. - Maintain high accuracy and compliance standards. - Foster strong internal and external relationships. - Identify and act on cross‑sell/upsell opportunities. - Lead process‑improvement initiatives and coach team members. **Key Responsibilities** - Oversee the full renewal process for commercial insurance clients, ensuring deadlines and regulatory compliance. - Coordinate with account managers, underwriters, and brokers to negotiate and present renewal terms. - Lead the renewals team, enforce standard operating procedures, and provide performance feedback. - Monitor client portfolios, track retention metrics, and report forecasting and performance analysis. - Drive initiatives to enhance client experience and streamline renewal workflows. - Serve as escalation point for complex or high‑value renewals. - Ensure adherence to internal quality standards and external regulatory requirements. **Required Skills** - Proven experience in renewals, retention, or client management within insurance or financial services. - Strong knowledge of commercial insurance products and renewal cycles. - Excellent organizational skills with meticulous attention to detail. - Effective communication, negotiation, and relationship‑building abilities. - Leadership and coaching capabilities. - Analytical mindset for KPI tracking and performance forecasting. - Proficiency with CRM and insurance policy administration systems. **Required Education & Certifications** - Bachelor’s degree in Business, Finance, Insurance, Risk Management, or related field (or equivalent experience). - Relevant professional certifications (e.g., Chartered Insurance Practitioner, CPCU, or similar) preferred but not mandatory.

Orpington, United kingdom

On site

10-11-2025