- Company Name
- Darktrace
- Job Title
- Cyber Infrastructure Engineer
- Job Description
-
**Job Title**
Cyber Infrastructure Engineer
**Role Summary**
Implement, configure, and optimize Darktrace’s Active AI Security Platform across clients’ network, cloud, OT, and email environments. Deliver projects to Service Level Objectives, manage customer support tickets, and serve as a trusted advisor on security infrastructure design.
**Expectations**
- Complete all deployment projects on or before the agreed SLOs.
- Maintain high-quality, secure integrations with existing client architectures.
- Deliver proactive support, issue resolution, and tuning to ensure optimal platform performance.
- Serve as a mentor and collaborator for technical peers and cross‑functional teams.
**Key Responsibilities**
- Deploy and configure Darktrace sensors, software modules, and response components in network, cloud, OT, and email settings.
- Integrate Darktrace with clients’ cloud platforms (AWS, Azure, etc.), firewalls, and email gateways.
- Troubleshoot network, cloud, and OT connectivity issues; resolve support tickets efficiently.
- Conduct system tuning (custom routes, firewall integration, email enablement) to meet security objectives.
- Document deployment procedures, architecture changes, and best practices.
- Collaborate with Sales, Customer Success, and Operations to align deployment with client needs and business goals.
- Mentor junior engineers and share knowledge on Darktrace solutions and industry practices.
**Required Skills**
- Strong understanding of LAN/WAN, OSI reference model, and cyber security principles.
- Knowledge of cloud architecture (AWS, Azure, GCP) and basic network design.
- Familiarity with OT network principles (Purdue model).
- Experience with SOC or network engineering roles preferred.
- Excellent problem‑solving, communication, and teamwork skills.
- Ability to mentor and guide less experienced staff.
**Required Education & Certifications**
- Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or related field.
- Industry vendor certifications (e.g., CompTIA Network+, Cisco CCNA, AWS Solutions Architect Associate, Microsoft Certified: Azure Administrator Associate, Palo Alto Networks Certified Network Security Engineer) are highly desirable.
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