COS

About the Company

COS offers a wardrobe of ready-to-wear and accessories for a life well dressed. Rooted in luxury design and compelling fashion movements, the collection pays meticulous attention to sustainable craftsmanship, quality and a superior colour palette that transcends time. The creative soul of the brand is visualised through original storytelling, seasonal runway shows and contemporary culture to create an experience beyond the expected.

Listed Jobs

Company Name

COS

Job Title

Head of E-com – Growth and Partnership - EMEA

Job Description

Job title: Head of E-commerce – Growth and Partnership (EMEA) Role Summary Lead the digital commerce strategy across EMEA, driving revenue growth, brand presence, and operational excellence through innovation, marketplace expansion, and strategic partner ecosystems. Expectations - Deliver measurable e‑commerce growth aligned with global priorities. - Build and scale a high‑performance digital infrastructure for owned and partner channels. - Represent the brand in senior stakeholder discussions and external partnership negotiations. Key Responsibilities - Define and execute the EMEA e‑commerce growth roadmap, integrating global digital initiatives. - Own the strategic roadmap and performance of the Ampersand platform, ensuring synergies and efficiency. - Prioritise partnership development with online platforms, marketplaces, and franchise partners. - Identify emerging digital trends and technologies; collaborate with technology leadership to implement best‑in‑class solutions. - Expand online concession and marketplace opportunities, establishing partner onboarding, content quality, commercial agreements, and SLAs. - Track, report, and act on KPIs related to e‑commerce growth and partnership performance. - Mentor the European e‑commerce team and lead cross‑functional collaboration with Marketing, Digital, Commercial, and Supply Chain. - Build and maintain a comprehensive e‑commerce ecosystem dashboard for growth insights and market trend monitoring. - Represent the organisation in strategic discussions with external partners and internal leadership. Required Skills - Extensive senior leadership experience in digital commerce, growth strategy, and partner management within retail or fashion. - Proven track record of delivering measurable growth and building scalable business models. - Deep expertise in digital marketplaces, online concessions, and partnership ecosystems. - Strong stakeholder management and influence in a matrixed environment. - Strategic thinker with hands‑on execution capability across multi‑channel digital ecosystems. - Ability to lead cross‑functional teams and manage multiple priorities. - Excellent communication skills to influence senior stakeholders and represent the organisation externally. Required Education & Certifications - Bachelor’s degree in Business, Marketing, Digital Commerce, or related field (Master’s preferred). - Relevant certifications in e‑commerce, digital strategy, or supply chain management are an advantage.

London, United kingdom

On site

17-11-2025

Company Name

COS

Job Title

Marketing Specialist

Job Description

Job title: Marketing Specialist Role Summary: Executes and manages customer‑centric marketing strategies and campaigns across Europe to elevate brand awareness, drive traffic, and support growth initiatives. Expectations: Deliver projects on time, within scope and budget; collaborate cross‑functionally; analyze performance metrics; negotiate with external partners; maintain project documentation and reporting. Key Responsibilities: - Develop and implement 360° brand campaigns and key commercial moments. - Execute seasonal campaigns, brand projects, and expansion activities. - Manage multiple end‑to‑end projects, ensuring deadlines, scope, and budget compliance. - Coordinate with internal teams (graphics, copy, visual merchandising, buying, e‑commerce) for seamless execution. - Support Expansion Team with in‑store and external activation for COS spaces. - Build relationships with external suppliers, mall marketing, and retail partners; negotiate contracts and agreements. - Monitor, analyze, and report on marketing KPIs; provide insights for strategy refinement. - Plan and administer marketing budgets; track ROI and cost reconciliation. - Produce comprehensive project documentation: proposals, briefs, timelines, budgets, and post‑campaign analyses. Required Skills: - Proven marketing strategy and campaign execution experience (fashion or retail preferred). - Strong project management with ability to handle multiple priorities. - Analytical mindset with KPI reporting and performance evaluation expertise. - Excellent communication, collaboration, and influence skills. - Adaptability to fast‑paced, changing environments and problem‑solving aptitude. - Budget management and external partner negotiation experience. - Proficiency in Microsoft Office Suite and familiarity with marketing tools/platforms. Required Education & Certifications: - Bachelor’s degree in Marketing, Business, Communications or related field. - Relevant certifications in marketing, project management (e.g., PMP, PRINCE2) or analytics are advantageous.

London, United kingdom

On site

15-12-2025

Company Name

COS

Job Title

Email and CRM Coordinator

Job Description

**Job Title** Email and CRM Coordinator **Role Summary** Coordinate and execute email and SMS campaign initiatives across European markets to drive customer engagement, retention, and revenue growth. Work closely with CRM managers, specialists, and performance marketing teams to deliver timely, measurable digital marketing activations that align with regional business KPIs. **Expectations** - Deliver new strategic CRM campaigns and initiatives that increase customer frequency and loyalty. - Maintain high-quality standards for all email/SMS delivery, testing, and reporting. - Collaborate cross‑functionally to ensure consistent messaging across all channels. **Key Responsibilities** - Roll out and complete CRM growth projects with global stakeholders. - Create, coordinate, and deploy email and SMS campaigns for European markets. - Test newsletters for template responsiveness across devices and email providers. - Optimize and refresh triggered campaigns to remain seasonally relevant. - Generate performance reports on engagement and conversion by customer segment. - Partner with performance marketing to align campaign messaging and maximize KPIs (traffic, conversion, revenue). - Support the CRM specialist’s personalization strategy through testing and learning. - Monitor competitive landscape and emerging CRM/tech trends to inform innovation. **Required Skills** - Prior experience in a fast‑moving CRM team, managing email and SMS campaigns (fashion industry preferred). - Proficiency with ESPs (Emarsys experience is a plus). - Strong analytical abilities to attribute campaign performance to regional KPIs. - Customer‑first mindset with a focus on personalized experiences and segmentation. - Excellent visual presentation, organizational, and communication skills. - Self‑managed time prioritization and independent decision‑making. **Required Education & Certifications** - Bachelor’s degree in Marketing, Communications, Business, or a related field (preferred but not mandatory). - No specific certifications required.

London, United kingdom

On site

23-12-2025

Company Name

COS

Job Title

Digital Experience Business Expert

Job Description

Digital Experience Business Expert **Role Summary:** Drive digital platform improvements to deliver business value, collaborating across teams to optimize customer experience and support strategic initiatives. **Expactations:** Serve as a central contact for digital tool performance, prioritizing backlog, facilitating process changes, and ensuring technical solutions align with business objectives. **Key Responsibilities:** - Identify and implement digital customer experience improvements. - Develop requirements, user stories, and process modifications for new features. - Lead UAT testing with product and business teams to validate deliverables. - Advocate for technical solutions to enhance operational outcomes. - Optimize CMS tools to ensure intuitive, documented, and scalable functionality. - Analyze KPIs, track performance, and report insights to stakeholders. - Resolve incidents across digital platforms and prevent recurrence. - Collaborate with vendors to maximize value from tools and services. - Shape checkout/post-purchase processes and communicate prioritization rationale. **Required Skills:** - Business Expert experience in digital retail (or equivalent). - Proficiency in e-commerce platforms (CMS), SEO, Jira, Excel, and web analytics (Google Analytics/Looker Studio). - Stakeholder management, strategic thinking, and problem-solving. - Strong organizational and cross-functional collaboration skills. - Customer-centric, process-driven mindset with results-oriented approach. **Required Education & Certifications:** Not specified. Prior experience and alignment with organizational values emphasized.

London, United kingdom

On site

06-01-2026