Capital One

www.capitalone.com

171 Jobs

59,278 Employees

About the Company

At Capital One, we're making things better for our customers and associates through innovation and collaboration. We were founded on the belief that everyone deserves financial freedom—and are dedicated to a world where all have equal opportunity to prosper.

Banking is in our DNA, but we are so much more than a bank. We always think about what’s next—and how we can bring our customers the tools needed to improve their financial lives. Your ideas, experiences and skills will help make banking better. You’ll be part of a supportive culture while earning amazing benefits. That’s life at Capital One.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View our Social Media Community Guidelines https://www.capitalone.com/digital/social-media/

Listed Jobs

Company Name: Capital One
Job Title: Senior Associate, Lifecycle Marketing
Job Description: **Job Title:** Senior Associate, Lifecycle Marketing **Role Summary:** Lead the design, execution, and optimization of personalized, cross‑channel lifecycle marketing programs to drive customer engagement, retention, and lifetime value. Partner with product, analytics, creative, research, and other cross‑functional teams to translate customer insights and competitive intelligence into actionable marketing strategies and product roadmap influence. **Expectations:** - Deliver measurable growth in customer lifetime value through targeted communications. - Manage end‑to‑end campaign workstreams (strategy, creative brief, execution, analysis). - Provide data‑driven insights and recommendations to internal stakeholders. - Maintain up‑to‑date knowledge of industry trends and competitive landscape. - Communicate complex findings clearly to diverse audiences. **Key Responsibilities:** - Design and launch personalized campaigns across email, SMS, push, and in‑app channels. - Develop and execute A/B tests and experiments to optimize messaging, timing, and segmentation. - Analyze campaign performance using Excel/Google Sheets and translate results into actionable insights. - Collaborate with analysts, product managers, designers, and research teams to align marketing initiatives with business objectives. - Conduct regular competitive reviews to inform product and marketing tactics. - Influence product and program roadmaps based on customer data and market insights. - Educate cross‑functional teams on best practices for customer engagement and lifecycle strategies. - Provide creative feedback and ensure campaign assets meet channel specifications. **Required Skills:** - 2+ years lifecycle marketing experience with strong analytical focus. - Proven ability to design and execute tests/campaigns across email, SMS, web, and in‑app. - Proficiency in Excel or Google Sheets; familiarity with SQL, Python, Tableau, or QuickSight a plus. - Experience working with internal/external creative and research teams. - Excellent written and verbal communication; ability to present complex data to varied audiences. - Strong project management: scheduling, stakeholder coordination, and on‑time delivery. - Knowledge of SEO, data visualization, and basic coding preferred. - Customer‑centric mindset with a focus on competitive intelligence and strategic risk assessment. **Required Education & Certifications:** - Bachelor’s degree in Marketing, Business, Data Analytics, or a related field preferred (not mandatory). - Relevant certifications (e.g., Google Analytics, HubSpot Email Marketing) are advantageous but not required.

Company Name: Capital One
Job Title: Senior Associate, Advertising Strategy (SEO & Digital Engagement)
Job Description: Job title: Senior Associate, Advertising Strategy (SEO & Digital Engagement) Role Summary: Drive the digital presence for a leading financial brand by leading SEO and online engagement strategy, partnering with internal stakeholders and external agencies to enhance discoverability, trust, and engagement across search, social, and review platforms. Expectations: • 3+ years in marketing and/or SEO. • 1+ year managing external agencies or vendors. • Proven ability to develop and execute organic search strategy, including keyword research, on‑page optimization, and monitoring emerging AI‑search trends. • Strong cross‑functional collaboration with content, analytics, web, and risk/compliance teams. • Process‑oriented, detail‑driven, and capable of managing end‑to‑end campaign workstreams. • Excellent verbal and written communication; French language a plus. Key Responsibilities: - Lead daily partnership with external SEO agency: guide strategy, prioritize initiatives, align with business objectives. - Partner with Marketing, Content, Web, and Analytics teams to implement SEO recommendations, improve site performance, and maintain brand consistency. - Manage social media engagement agency and digital platform partners: monitor channels, update brand/product response banks, implement keyword strategy, and surface insights. - Oversee presence on third‑party review platforms (e.g., Trustpilot): coordinate responses, extract insights, strengthen brand trust. - Monitor performance across SEO, social media, and review sites; provide actionable insights and trend analysis to inform optimization and strategy. - Maintain centralized oversight of social media processes; collaborate with risk and compliance to ensure data privacy and enterprise standards. - Stay current on AI search trends and evolving online behaviors; recommend strategic adjustments to maintain competitive positioning. Required Skills: - Advanced knowledge of SEO tools (SEMrush, Google Search Console, Google Analytics). - Expertise in keyword strategy, site optimization, and emerging search technologies (AI‑powered search). - Familiarity with social media management and content platforms (e.g., Sprinklr, UberFlip/Pathfactory). - Strong analytical skills with the ability to interpret engagement data and inform strategy. - Process‑driven governance of access, workflows, and platform usage. - Customer‑focused brand representation online; adept at evolving communication to meet changing needs. - End‑to‑end campaign management: strategy, delivery, reporting. - Excellent communication; ability to challenge conventions and quantify risk/reward. Required Education & Certifications: - No specific educational requirement stated; relevant experience considered equivalent. - No certifications required.

Company Name: Capital One
Job Title: Senior Manager, ORM Advisory
Job Description: Job title: Senior Manager – Operational Risk Management (ORM) Advisory Role Summary: Provide second‑line risk advisory and challenge to the Canada Card business, collaborating with first‑line, second‑line, and enterprise ORM partners to ensure compliance with OSFI guidelines and Capital One’s ORM program. Expectations: Lead risk assessment, reporting, and control improvement initiatives across multiple operational risk programs; influence senior leaders; manage regulatory change impact and enterprise alignment. Key Responsibilities - Advise and challenge first‑line risk‑taking and assessment activities (e.g., risk self‑assessments, process/product risk assessments, new initiative governance). - Consult Canada Card partners on projects, processes, risk events, controls, and monitoring. - Evaluate operational risk profile and prepare periodic risk reports (Divisional OPR, Canada risk profile). - Coordinate across ORM, Compliance, Third‑Party Risk Management, Technology Risk Management, and Enterprise Data Management to align Canada Card practices with enterprise programs and OSFI E‑21. - Lead regulatory change impact assessments and develop risk analyses, deep‑dive investigations, and risk initiatives. - Present findings and recommendations to Canada senior management. Required Skills - 10+ years of experience in regulated financial services, specializing in retail banking/credit card operations. - 10+ years in risk management/compliance within complex operational environments. - In‑depth knowledge of OSFI operational risk guidelines, ISO 31000, COSO ERM framework, and risk governance practices. - Strong analytical, written and oral communication, and stakeholder engagement abilities. - Project management skills: prioritization, multi‑project delivery, ability to work under pressure and changing priorities. Required Education & Certifications - Bachelor’s degree (or equivalent). - Additional certifications in Compliance, Risk Management, or related fields preferred (e.g., CCRP, CIM, FRM). - Minimum 1 year experience with Google Workspace tools.

Company Name: Capital One
Job Title: Lead Data Engineer
Job Description: **Job Title** Lead Data Engineer **Role Summary** Lead the design, development, and deployment of scalable, cloud‑based data solutions. Coordinate with Agile teams, mentor peers, and drive innovation in data engineering to support enterprise‑wide analytics and machine‑learning initiatives. **Expectations** - Deliver high‑quality, production‑ready data pipelines and services. - Collaborate closely with product managers and cross‑functional teams. - Maintain rigorous code quality through unit testing, reviews, and performance tuning. - Stay current with emerging data technologies and share knowledge with the engineering community. **Key Responsibilities** - Architect, build, test, and maintain full‑stack data solutions using Java, Scala, and Python. - Design and manage distributed data workflows (MapReduce, Hadoop, Spark, EMR). - Implement real‑time streaming and batch processing pipelines. - Work with relational (e.g., PostgreSQL, MySQL) and NoSQL databases (MongoDB, Cassandra). - Develop and maintain cloud data warehouses (Redshift, Snowflake). - Conduct code reviews, unit testing, and performance optimizations. - Mentor junior engineers and lead technical discussions. - Apply Agile engineering practices to deliver iterative value. **Required Skills** - Programming: Java, Scala, Python, SQL. - Big Data: Spark, Hadoop, Hive, MapReduce, EMR, Kafka. - Cloud: AWS, Azure, or GCP data services. - NoSQL: MongoDB, Cassandra. - Data Warehousing: Amazon Redshift, Snowflake. - Real‑time & streaming: Kafka, Spark Streaming, Flink. - UNIX/Linux: Shell scripting, basic commands. - Agile methodologies: Scrum or Kanban. - Strong analytical, problem‑solving, and communication abilities. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Engineering, or a related technical field. - Minimum 4 years of professional application development experience (Java/Scala/Python/SQL). - Minimum 2 years of experience with big data technologies. - Minimum 1 year of cloud computing experience (AWS, Azure, or GCP). - Preferred: 7 + years total dev experience, 4 + years in public cloud, distributed computing, real‑time streaming, NoSQL, and data warehousing, and 2 + years of Agile engineering practice. ---

Newport news, United states

On site

Senior

12-11-2025

View 171 more jobs at Capital One