- Company Name
- Two Circles
- Job Title
- Lead Business Analyst
- Job Description
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**Job Title**: Lead Business Analyst
**Role Summary**
Client‑facing leader responsible for shaping and delivering digital product initiatives. Works with product managers, designers, technologists, QA, and clients to define scope, drive discovery, and guide product delivery through Agile processes. Prepares detailed documentation, user stories, data flows, and facilitates workshops and Agile ceremonies.
**Expectations**
- Minimum 8 years of business analysis or product lead experience, preferably in an agency/consulting environment.
- Proven ability to communicate complex ideas clearly to stakeholders and cross‑functional teams.
- Deep understanding of Agile (Scrum/Kanban), digital product development, and technical architecture.
- Strong analytical, problem‑solving, and prioritisation skills.
- Demonstrated track record of delivering high‑quality documentation and user stories that enable engineering teams to build feasible solutions.
**Key Responsibilities**
1. Run workshops with clients, partners, and vendors to surface requirements and uncover solutions.
2. Produce comprehensive deliverables: user stories & maps, BPMN process flows, traceability matrices, data dictionaries, workflow diagrams, capability maps, context diagrams, wiki pages, requirements specifications, and integration docs.
3. Create client‑facing slide decks and presentations to clarify problem spaces.
4. Conduct data analysis to support product decisions (using Power BI, Azure Data Studio, Postman).
5. Participate in cross‑functional Agile teams – sprint planning, stand‑ups, retrospectives, showcases.
6. Align business objectives with UX and technical delivery.
7. Continuously improve client and internal processes.
**Required Skills**
- Business analysis / product lead expertise (8 + yrs).
- Excellent written and verbal communication, facilitation, and stakeholder management.
- Agile practices (Scrum, Kanban) with experience leading ceremonies.
- Technical fluency: web/mobile app, backend/API projects, CMS, CRM, VMS, data warehouses, middleware, REST APIs.
- Familiarity with cloud platforms (AWS or Azure), Node, Next.js, and data modeling.
- Proficiency in JIRA, Confluence, Lucidchart/Visio for documentation and diagramming.
- Knowledge of accessibility standards (WCAG) and inclusion of accessibility in user stories.
- Ability to decompose complex features into outcome‑driven user stories.
**Required Education & Certifications**
- Bachelor’s degree in Business, Computer Science, Information Systems or related field.
- Professional certifications preferred: CBAP/CCBA, PMI‑ACP, CSM or equivalent Agile/Product certification.
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