Thrive

About the Company

Thrive delivers global technology outsourcing for cybersecurity, Cloud, networking, and other complex IT requirements. Thrive’s NextGen platform enables customers to increase business efficiencies through standardization, scalability, and automation, delivering oversized technology returns on investment (ROI). They accomplish this with advisory services, vCISO, vCIO, consulting, project implementation, solution architects, and a best-in-class subscription-based technology platform. Thrive delivers exceptional high-touch service through its POD approach of subject matter experts and global 24x7x365 SOC, NOC, and centralized services teams.

Listed Jobs

Company Name

Thrive

Job Title

Business Development Manager

Job Description

**Job Title:** Business Development Manager **Role Summary:** Spearhead the sale of recurring managed services to regional enterprise clients, driving revenue growth through consultative, solution‑focused selling. Own the entire sales cycle from prospect qualification to contract negotiation, ensuring margin targets are met while building long‑term client relationships. **Expectations:** - Achieve or exceed quarterly and annual sales quotas (direct 75%+, indirect <25%). - Negotiate contracts that stay within approved gross‑margin parameters. - Develop and maintain a robust pipeline, forecasting accurately in Salesforce.com. - Deliver consistent, high‑quality client engagements, including on‑site meetings and technical presentations. **Key Responsibilities:** - Prospect and qualify leads in targeted vertical markets. - Conduct needs assessments and articulate Thrive’s value proposition through consultative selling. - Prepare and present proposals, proposals, and pricing to senior decision‑makers. - Negotiate terms and close deals while protecting margin integrity. - Collaborate with technical and delivery teams to define solutions and manage hand‑off. - Maintain accurate account, opportunity, and forecast data in Salesforce. - Stay current on industry trends in cloud, security, and hybrid‑cloud services. - Represent the company at relevant industry events and conferences. - Complete all required sales documentation and reporting in a timely manner. **Required Skills:** - 5+ years of technical solution sales experience (managed services, SaaS, HaaS, etc.). - Proven quota attainment and strong closing ability. - Deep understanding of computer networking, cloud, and cybersecurity technologies. - Excellent verbal and written communication; superior grammar. - Strong relationship‑building and objection‑handling skills. - Proficiency with CRM tools, especially Salesforce.com. - High‑level organizational and time‑management capabilities. **Required Education & Certifications:** - Bachelor’s degree or equivalent experience. - Technical or sales certifications such as MCP, VSP, VTSP, ITIL preferred. ---

Nottinghamshire, United kingdom

On site

11-11-2025

Company Name

Thrive

Job Title

Technical Support Engineer, Field

Job Description

**Job title** Technical Support Engineer, Field **Role Summary** Provide on‑site and desk‑side support to client computing environments, diagnosing and resolving hardware, software, and connectivity issues. Maintain ticketing records, perform minor repairs, coordinate vendor service, and assist higher‑tier teams with knowledgebase updates. **Expectations** - 3+ years of end‑user support for desktop PCs and enterprise applications. - 3+ years installing, upgrading, troubleshooting, and repairing PCs in a corporate networked environment. - 3+ years supporting Microsoft Office and enterprise management software. - 2+ years servicing an enterprise‑level user base and providing end‑user assistance. **Key Responsibilities** - Diagnose and resolve first‑level issues for workstations, laptops, Citrix sessions, VPN, printers, and network connectivity. - Configure and set up end‑user desktop hardware, peripherals, and software locally or remotely. - Document all incidents and resolutions in the ticketing system. - Perform minor hardware repairs; arrange third‑party vendor repairs when necessary. - Act as remote hands for engineering staff on site. - Assist Tier 2/3 staff with troubleshooting research and documentation. - Produce FAQs and procedural articles to support end‑user knowledge base. **Required Skills** - Proficient troubleshooting of Windows OS, Microsoft Office Suite, and common office applications. - Knowledge of networking fundamentals (LAN, VPN, Wi‑Fi, printers). - Ability to use remote‑support tools and ticketing systems. - Strong written and verbal communication; user‑friendly technical explanations. - Documentation and training of end‑users. - Self‑motivated, teamwork, and cultural sensitivity. **Required Education & Certifications** - High school diploma or equivalent. - Preferred: CompTIA A+, CompTIA Network+, Microsoft Certified Desktop Specialist or similar.

London, United kingdom

On site

Junior

11-12-2025