Royal Caribbean Group

www.royalcaribbeangroup.com

3 Jobs

41,655 Employees

About the Company

At Royal Caribbean Group, we deliver unforgettable vacations to guests who trust us with life's greatest moments. We build the best ships, and even better careers, all while doing the right thing. We are passionate. We are innovative. We are unstoppable. We open the world to our employees. Your journey is our journey -- chart your own course. Journey with us!

Our culture:

What sets the Group apart is the multicultural environment we create with employees from over 126 countries. We cultivate a workplace where employees feel they can be themselves, are appreciated because of their differences and are empowered to become part of the fabric of the Group. We have been repeatedly recognized by the Ethisphere Institute as one of the World's Most Ethical Companies. For us, it's a simple three-word phrase: Make good choices. Our employees have a commitment to compliance, doing the right thing and integrity.

Our brands:

Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that operates TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet traveling to more than 800 destinations worldwide.

Our promise:

We deliver the best vacation experiences, responsibly. Every one of our values and actions flows from this promise. To operate the safest ships on the seas. To protect the oceans we sail. To put people and communities first in everything we do. Find out more here - https://www.royalcaribbeangroup.com/bluegreenpromise/

Link to the careers page: https://careers.royalcaribbeangroup.com/

Listed Jobs

Company Name: Royal Caribbean Group
Job Title: Assistant Casino Manager
Job Description: **Job title**: Assistant Casino Manager **Role Summary**: Assists the Casino Manager in overseeing daily casino operations. Ensures compliance with all gaming regulations, manages casino staff performance, and supports financial targets through cost control and revenue‑generation initiatives. **Experience**: - Minimum 1 year as Senior Casino Supervisor with high performance ratings (shipboard experience preferred). - 1–2 years progressive supervisory experience in casino or resort gaming environments. **Key Responsibilities**: - Supervise day‑to‑day casino activities, maintaining operational efficiency. - Monitor and enforce gaming rules and compliance with SQM and regulatory bodies. - Lead performance management of casino staff, including coaching, counseling, and disciplinary actions. - Oversee financial operations: budgeting, cost‑reduction, revenue enhancement via promotions and upselling. - Manage headcount and staffing to meet business needs. - Develop and deliver high‑quality customer service, utilizing needs‑assessment and satisfaction evaluation techniques. - Administer H.R. functions for international staff, fostering a productive work environment. - Utilize computer systems (Excel, Word, casino software) for reporting and analysis. **Required Skills**: - In‑depth knowledge of gaming regulations and payout accuracy. - Strong judgment and decision‑making abilities. - Financial management and analytical skills. - Effective leadership, coaching, and conflict‑resolution abilities. - Excellent communication and interpersonal skills. - Proficiency with MS Office and casino management software. - Ability to work in a high‑energy, multicultural environment. **Required Education & Certifications**: - Bachelor’s degree in Hospitality Management, Business Administration, or related field (or equivalent). - Completion of approved Dealer School from a Gaming Board/Commission.

London, United kingdom

On site

Junior

06-11-2025

Company Name: Royal Caribbean Group
Job Title: Casino Manager
Job Description: **Job Title** Casino Manager **Role Summary** Lead, operate, and grow the casino department on a luxury vessel or resort. Drive revenue, ensure regulatory compliance, deliver VIP and guest satisfaction, and manage a multicultural staff team. **Expectations** - Meet or exceed revenue and guest satisfaction targets. - Maintain 100 % compliance with gaming regulations (SQM/Commission standards). - Efficiently manage casino finances, staff headcount, and operational budgets. - Foster a high‑performance, customer‑focused environment for staff and VIPs. **Key Responsibilities** - Direct daily casino operations, including gaming floor oversight, VIP relations, and promotional initiatives. - Analyze financial reports to identify cost‑saving opportunities and revenue‑generation tactics. - Plan staff schedules, conduct performance reviews, and implement coaching/disciplinary processes. - Ensure all gaming activities comply with local and international regulations; conduct regular compliance audits. - Develop and implement training programs for dealers and front‑of‑house staff. - Build relationships with casino VIPs and coordinate high‑profile events or promotions. - Liaise with shipboard/venue departments (security, hospitality, finance) to align casino operations with overall business goals. - Manage headcount to meet operational needs while controlling labor costs. - Maintain accurate accounting for casino income, payouts, and adjustments. **Required Skills** - 2–5 years progressive casino management experience in upscale hotel, resort, or cruise line. - Certified dealer; completion of Gaming Board/Commission approved dealer school. - Strong financial acumen: budgeting, cost control, revenue enhancement skills. - Leadership experience in a multicultural, dynamic team environment. - Excellent communication, decision‑making, problem‑solving and conflict‑resolution abilities. - Proficient in computer software (POS, accounting, scheduling systems). - Fundamental knowledge of accounting principles (debit/credit, adjusting entries). - Understanding of customer service standards and needs‑assessment techniques. - Human‑resources competency: staff development, coaching, disciplinary processes. **Required Education & Certifications** - Bachelor’s degree in Hospitality Management, Business Administration, or related field (or international equivalent). - Certified dealer license from an approved Gaming Board/Commission.

London, United kingdom

On site

Junior

06-11-2025

Company Name: Royal Caribbean Group
Job Title: Senior Manager, Brand Marketing & Content
Job Description: Job Title: Senior Manager, Brand Marketing & Content Role Summary: Lead the strategic brand vision and creative execution for a global vacation brand, driving awareness, revenue, and consistent storytelling across channels. Expactations: Own end‑to‑end brand strategy, manage multi‑million dollar budgets, mentor a high‑performing team, and deliver measurable ROI through integrated marketing initiatives. Key Responsibilities: • Develop and execute annual brand marketing plans with clear briefs, KPIs, and budget oversight. • Direct creative production, including concept development, shot coordination, and agency collaboration. • Maintain brand clarity by creating and updating guidelines, playbooks, and messaging frameworks. • Oversee paid media activations (OOH, TV, audio, experiential) and coordinate with analytics for performance measurement. • Manage agency relationships, scope, and resource allocation for agile execution. • Mentor and grow talent, fostering a culture of innovation, accountability, and collaboration. • Ensure compliance, rights management, and legal approvals for all creative assets. • Lead content trafficking and integration across digital and traditional platforms. • Continuously monitor industry trends to evolve briefs and marketing calendars. Required Skills: • 8+ years in brand marketing with emphasis on creative/campaign management. • Proven experience leading integrated marketing, production, and media strategies. • Strong financial stewardship of multi‑million dollar budgets and ROI assessment. • Exceptional leadership, project management, and team‑building abilities. • Creative direction and production oversight expertise. • Analytical mindset to translate insights into strategy. • Proficiency in PowerPoint, Excel, and project‑management tools. • Willingness to travel for shoots and activations (up to 7+ days). Required Education & Certifications: • Bachelor’s degree in Marketing, Communications, or related field.