Malmaison

About the Company

Malmaison, the iconic boutique hotel brand, in 17 cities across the UK. The spirit of Mal life is within our super stylish private dining and meeting rooms. High-octane bars with cocktails and bubbly so dangerously tempting for a school night. Divine dining in the Mal Bar & Grill where fresh ingredients meet fresh thinking, as our expert chefs serve up iconic dishes with a Mal twist. Great beds for sleepy heads, power showers, flatscreen TV, serious wines and naughty nibbles.

For all press enquiries, please contact: pressoffice@malmaison.com

Listed Jobs

Company Name

Malmaison

Job Title

Assistant Capital Accountant

Job Description

**Job Title** Assistant Capital Accountant **Role Summary** Provide day‑to‑day support to the Capital Accounting function for the Malmaison and Hotel du Vin group. Manage CAPEX projects from initiation through to capitalization, process invoices, maintain accurate SAP entries, generate reporting, and liaise with project, maintenance and finance stakeholders to ensure compliance with group policies and timely capitalisation. **Expectations** - Deliver accurate CAPEX processing and reporting on schedule. - Communicate financial information clearly to both financial and non‑financial stakeholders. - Demonstrate a disciplined, detail‑orientated approach to documentation and audit compliance. - Work autonomously while coordinating with multiple teams and senior managers. **Key Responsibilities** - Create and maintain WBS code projects in SAP after CAPEX budget approval. - Raise Purchase Orders for club and hotel development CAPEX projects. - Process CAPEX invoices, ensuring timely vendor payment and SAP vendor set‑up. - Coordinate with Maintenance and Hotel Development teams across the country on project spend. - Engage with SAP approval teams for capital spend approvals, budget reallocation, and year‑end roll‑forward. - Submit CAPEX reports (e.g., committed spend, AUC reports) and assist with month‑end reporting. - Ensure completed projects are successfully capitalised in the books. - Book technology fees to capitalised projects and review future tech fees quarterly against the project pipeline. - Respond to internal and external queries, including audit reviews and SAP approval level reviews. - Maintain compliance with group policies and procedures. - Provide temporary or full support to the Capital Accountant as required. - Undertake ad‑hoc duties such as liaising with consultants on capital allowance projects and national statistics for CAPEX. **Required Skills** - Experience in finance or capital accounting, preferably within hospitality. - Proficiency with SAP (WBS, vendor management, approval workflow). - Strong written and verbal communication, capable of explaining finance matters to non‑technical audiences. - High attention to detail, error identification, and solution provision. - Systematic approach with a mindset for continuous improvement. - Positive, collaborative, and flexible working style with a “can‑do” attitude. - Ability to document processes precisely and maintain disciplined records. - Self‑directed ownership of work streams with minimal senior oversight. **Required Education & Certifications** - Bachelor’s degree in Accounting, Finance, or a related discipline. - Professional accounting qualification (e.g., ACA, ACCA, CPA) preferred but not mandatory.

London, United kingdom

On site

21-11-2025

Company Name

Malmaison

Job Title

Senior Marketing Communications Executive

Job Description

Job title: Senior Marketing Communications Executive Role Summary: Lead brand communication strategy across the EMEA region, creating and coordinating integrated marketing content that supports global brand standards and drives property-specific sales and engagement. Expactations: • Deliver consistent, high‑impact creative assets for digital and print channels. • Forge collaborative relationships with local property teams and external partners. • Align creative output with performance‑driven marketing goals and commercial objectives. Key Responsibilities: • Produce and manage visual and written content for B2B/B2C campaigns, email marketing, presentations, and promotional materials. • Design assets using Canva and Adobe Creative Suite (InDesign, Photoshop, Illustrator) and maintain brand consistency across all touchpoints. • Develop and execute regional social media strategy, including content creation, influencer coordination, trend monitoring, and analytics on Instagram, Facebook, TikTok and similar platforms. • Prepare press materials, support PR initiatives, and coordinate media outreach in partnership with regional PR agencies. • Collaborate with digital marketing teams to integrate creative deliverables into broader performance campaigns. • Manage content across localised channels, ensuring alignment with global brand guidelines and regional market nuances. • Maintain communication with central HQ brand and marketing teams for cohesive regional campaigns. Required Skills: • Proven marketing communications experience in hospitality or consumer‑facing brands. • Strong design proficiency in Canva, Adobe InDesign, Photoshop and Illustrator. • Expertise in multi‑channel content management (social media, email, print, PR). • Ability to create compelling visual stories with a keen eye for layout, pacing and brand integrity. • Familiarity with social scheduling and analytics tools (e.g., Metricool). • Excellent written and verbal communication, relationship‑building and cross‑functional collaboration. • Self‑motivated, detail‑oriented, and able to work independently within a regional framework. Required Education & Certifications: • Bachelor’s degree in Marketing, Communications, Design or related field. • Certifications in digital marketing, social media management or Adobe Creative Cloud preferred.

London, United kingdom

Hybrid

Senior

25-11-2025

Company Name

Malmaison

Job Title

Food & Beverage Assistant

Job Description

**Job Title:** Food & Beverage Assistant **Role Summary:** Responsible for delivering excellent guest service as the front‑of‑house representative in a 65‑seat restaurant and bar setting. Coordinates guest flow, collaborates with kitchen and management, and ensures a seamless dining experience during all operating hours, including evenings and weekends. **Expactations:** - Work a flexible schedule including nights, weekends and public holidays. - Demonstrate passion for hospitality and a willingness to learn. - Maintain professionalism and uphold brand standards at all times. - Support internal development for potential progression into F&B management. **Key Responsibilities:** - Greet guests, manage seating rotations, and provide timely service. - Communicate guest requests and service issues to kitchen and management. - Monitor table service flow to ensure prompt dining experiences. - Uphold cleanliness, safety, and hygiene standards in the dining area. - Assist with wait‑list management during peak periods. - Participate in daily briefings and post‑shift reports. **Required Skills:** - Strong customer service orientation and interpersonal communication. - Ability to work under pressure and adapt to changing priorities. - Team‑player attitude with reliable attendance and punctuality. - Basic math skills for handling payments and orders. - Willingness to learn restaurant operations and brand procedures. **Required Education & Certifications:** - Minimum of Year 10 (or equivalent) education. - Food safety and hygiene certification (e.g., Level 3) is advantageous. - Previous hospitality or customer‑service experience preferred but not mandatory.

Oxford, United kingdom

On site

Senior

01-12-2025

Company Name

Malmaison

Job Title

Room Attendant

Job Description

Job Title: Room Attendant Role Summary: Housekeeping professional responsible for maintaining guest rooms, public areas, corridors, and back‑of‑house spaces to a high standard of cleanliness and presentation while supporting guest satisfaction and operational efficiency. Expectations: Deliver courteous, efficient service; manage time effectively; demonstrate attention to detail; collaborate with team members and support other departments during night shift; oversee outsourced staff when required; uphold safety, hygiene, and sustainability protocols. Key Responsibilities: - Clean and prepare all guest rooms, bathrooms, and public areas according to brand standards. - Inspect rooms for defects, report maintenance issues, and ensure linen and supplies are stocked. - Follow proper cleaning protocols, including chemical‑free cleaning systems and eco‑friendly practices. - Assist with housekeeping inspections and quality assurance checks. - Support other hotel operations during night shift as needed. - Mentor and supervise outsourced housekeeping staff, ensuring compliance with procedures. - Adhere to security, health and safety, and sanitation policies. Required Skills: - Proven experience in a similar hospitality housekeeping role. - Excellent attention to detail, time management, and organizational abilities. - Strong customer service orientation; ability to manage guest expectations. - Ability to work independently and as part of a cohesive team. - Basic leadership and team‑management skills; willingness to develop supervisory competencies. - Effective communication in English; additional languages a plus. Required Education & Certifications: - Minimum of GCSE/Equivalent (or higher) relevant to hospitality/cleaning. - Valid UK work eligibility. - Completion of relevant housekeeping training or certifications (e.g., IHK, HACCP, or equivalent) preferred but not mandatory.

London, United kingdom

On site

Junior

01-12-2025