Yardi

About the Company

Yardi is dedicated to the design, development, and support of real estate investment management and property management software. We offer full business solutions for every real estate market, including multifamily, single family, affordable, public, senior and military housing as well as office, industrial, and retail market segments.

Yardi has the highest commitment to quality, innovation, responsiveness, and customer focus. With over 40 offices and 9,000 employees worldwide, Yardi is positioned to help you effectively manage your portfolio more efficiently and competitively.

Listed Jobs

Company Name

Yardi

Job Title

Associate Technical Account Manager

Job Description

**Job title:** Associate Technical Account Manager **Role Summary** Provide first‑line technical support and implementation guidance for a portfolio of Yardi real‑estate software clients. Resolve application issues, configure deployments, and coach users on best practices, while building strong client relationships and contributing to product improvements. **Expectations** - Deliver client‑focused support and solutions in a fast‑paced environment. - Learn new Yardi programs and industry practices quickly. - Prioritize tasks, meet deadlines, and collaborate with cross‑functional teams. **Key Responsibilities** - Offer phone and email technical support for Yardi products. - Guide clients through product configuration, deployment, and adoption. - Diagnose and resolve common software issues, escalating when necessary. - Maintain in‑depth knowledge of Yardi solutions and industry best practices. - Build, nurture, and strengthen client relationships. - Provide feedback to product and development teams to drive continuous improvement. **Required Skills** - Bachelor’s degree in Business, Finance, Math, Computer/Engineering Sciences, or equivalent. - Strong verbal and written communication; excellent interpersonal skills. - Client‑centered mindset with critical‑thinking and problem‑solving aptitude. - Ability to meet deadlines and juggle multiple tasks. - Team‑oriented, collaborative disposition. - Proficiency with Microsoft 365 desktop applications. - Bonus: experience in technical support, sales, or retail service roles; understanding of property‑management or related industry; knowledge of accounting practices; familiarity with Windows/Linux operating systems, networking, relational databases, and SQL/Oracle. **Required Education & Certifications** - Bachelor’s degree in a relevant field (Business, Finance, Math, Computer/Engineering Sciences) or equivalent education and experience. No specific certifications mandated.

Saskatoon, Canada

Hybrid

17-11-2025