Wellow

www.wellowhouse.com

2 Jobs

22 Employees

About the Company

Libérer la vacance des grands appartements en centre-ville pour offrir des lieux de vie confortable et répondre à la crise du logement, c’est l’objectif de Wellow. Wellow s’engage contre la crise du logement des jeunes et développe un nouveau modèle d’habitat collectif et urbain pour leur proposer un mode de vie immersif et interactif au sein et entre les villes. Wellow permet à sa communauté hébergée d’accéder à des chambres prêtes à vivre au sein d’espaces partagés. L’expérience se vit aussi en ville à travers une interaction sociale articulée autour d’événements sportifs, culturels et caritatifs proposés chaque semaine. Pour les propriétaires privés et institutionnels, Wellow sécurise le risque locatif et répond concrètement aux problématiques de vacance locative, d’entretien de l’actif et d’impayés des grandes surfaces résidentielles. Aujourd’hui, Wellow c’est plus de 750+ jeunes herbergés à Paris. Découvrez notre mission ici : www.wellowhouse.com

Listed Jobs

Company Name: Wellow
Job Title: Customer Success Ambassador - Chef(fe) de Projet (Stage)
Job Description: Job Title: Customer Success Ambassador – Project Lead (Intern) Role Summary: Deliver rapid, empathetic support to community members, driving continuous improvement of the customer experience through strategic project management and collaboration with cross‑functional teams. Expectations: - Provide timely, clear communication in French and English. - Proactively identify and resolve member issues while gathering data to inform experience enhancements. - Own and execute customer‑centric projects, measuring impact and scaling successful solutions. - Act as a liaison between members, customer care, product, and operations to align initiatives. Key Responsibilities: - Handle daily member inquiries, ensuring satisfaction and timely resolution. - Map member pain points and identify improvement levers. - Define, structure, and launch projects that enhance the overall customer experience at scale. - Track project KPIs, analyze results, and iterate to achieve measurable impact. - Collaborate with product and operations to refine services and support expansion into new markets. - Participate in monthly community events to maintain high engagement and gather real‑time feedback. Required Skills: - Strong organizational and project management abilities. - Excellent written and verbal communication in French and English. - Empathetic, client‑focused mindset with a proactive attitude. - Analytical approach to problem solving and data interpretation. - Autonomy, initiative, and creativity in driving improvement projects. Required Education & Certifications: - Bachelor’s degree or equivalent in Business, Marketing, Customer Experience, or related field (preferred). - Prior experience in customer service, project coordination, or related role (internship or full‑time) valued.

Company Name: Wellow
Job Title: Automation & Data Developer (H/F) - STAGE - mars 2026
Job Description: **Job Title:** Automation & Data Developer (Intern) **Role Summary:** Support the Product team in designing and implementing a robust automation and data‑engineering ecosystem to sustain rapid, multi‑city growth. Build and maintain PostgreSQL databases, create internal automation tools, develop reporting dashboards, and contribute to the overall automation strategy while collaborating with cross‑functional stakeholders. **Expectations:** - Deliver reliable database solutions and automation scripts that reduce manual effort. - Ensure high data quality and system stability across all internal tools. - Produce clear documentation and knowledge‑transfer materials for teams. - Stay current with emerging technologies and propose continuous improvements. - Communicate effectively in English and work autonomously in a fast‑paced environment. **Key Responsibilities:** - Design, develop, and optimize PostgreSQL databases; write performant SQL and edge functions. - Maintain database health, troubleshoot bugs, implement fixes, and document changes. - Identify low‑value repetitive processes and build secure internal automations (JavaScript, JSON). - Collect, transform, and organize data to generate reliable reports and interactive dashboards. - Contribute to the definition and evolution of the company’s automation and data‑engineering strategy. - Conduct regular technology scouting and recommend new tools or best practices. - Produce technical documentation, user guides, and process manuals for internal adoption. **Required Skills:** - Strong SQL proficiency and experience with PostgreSQL. - Programming: JavaScript, JSON; comfortable writing edge functions or serverless scripts. - Knowledge of data modeling, ETL concepts, and performance tuning. - Ability to debug, troubleshoot, and resolve technical issues independently. - Basic understanding of HTML/CSS (optional but beneficial). - Good written and spoken English; French language skills a plus. - Analytical mindset, curiosity, and strong problem‑solving orientation. **Required Education & Certifications:** - Currently enrolled in or recently graduated from a university engineering program or equivalent in Computer Science, Data Engineering, Information Systems, or a related field. - No specific certifications required; demonstrated coursework or projects in databases and programming is expected.