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Digital Waffle

Digital Waffle

www.digitalwaffle.co

19 Jobs

48 Employees

About the Company

Founded in 2018, Digital Waffle is a leading tech & digital recruitment agency. We are dedicated to finding and matching the best digital talent with growing businesses across the UK, EU, and USA.

As a trusted tech recruitment agency, we focus on roles in marketing, technology, IT, data, and operations. Digital Waffle takes pride in making the recruitment process smooth and efficient, ensuring the perfect fit for both employers and candidates.

Tech and digital recruitment is not just our business; it's our passion. With an in-depth understanding of our client's needs, we leverage our market knowledge to consistently deliver outstanding results. Our impressive track record speaks for itself.

Trusted by over 200 clients, ranging from startups to Fortune 500 companies, Digital Waffle excels in connecting businesses with exceptional talent, driving growth, and ensuring long-term success. Our tailored solutions consistently deliver exceptional tech recruitment outcomes, backed by 90+ happy client referrals and an impressive 90% success rate.

As a confident, knowledgeable, and action-oriented tech recruitment agency, we are dedicated to providing a quality-first service. Our mission is simple: to become your go-to technology recruitment partner for every hire and career move.

Experience efficient and effective tech recruitment without the usual bullsh*t. We believe in delivering tangible results without wasting your time.

No waffle, just results.

Listed Jobs

Company background Company brand
Company Name
Digital Waffle
Job Title
Network & Security Infrastructure Engineer
Job Description
**Job Title:** Network & Security Infrastructure Engineer **Role Summary:** Manage, support, and enhance a hybrid Windows/Azure infrastructure, ensuring high availability, performance, and security across servers, virtual machines, Active Directory, and network components. **Expectations:** - Deliver reliable day‑to‑day operation of Windows Server, Hyper‑V, Azure, and Linux systems. - Maintain compliance with IT security protocols and data protection standards. - Proactively optimize performance, backup, and network configurations. - Provide third‑line support and mentor IT staff. **Key Responsibilities:** - Administer and troubleshoot Windows Server, Active Directory, Hyper‑V, Azure cloud resources, and Linux servers. - Monitor network, server performance, security, and backup processes; implement improvements. - Design, deploy, and maintain SANs, networking equipment, Office 365, and Intune configurations. - Provide technical guidance, root‑cause analysis, and escalation handling to the wider IT team. - Coordinate with vendors for system upgrades, patches, and procurement. **Required Skills:** - Windows Server, Active Directory, Hyper‑V, Azure, and Linux administration. - Network, SAN, Office 365, and Intune configuration. - IT security fundamentals, compliance, and risk management. - PowerShell scripting and basic automation. - Strong troubleshooting, communication, and stakeholder‑management abilities. **Required Education & Certifications:** - Bachelor’s degree or equivalent in Computer Science, Information Technology, or related field. - Professional certifications such as Microsoft Certified: Azure Administrator Associate, Microsoft Certified: Windows Server Fundamentals, CCNA/CCNP, or CompTIA Security+ preferred.
Lichfield, United kingdom
On site
31-10-2025
Company background Company brand
Company Name
Digital Waffle
Job Title
ITSM Implementation Engineer
Job Description
**Job Title** ITSM Implementation Engineer **Role Summary** Deliver end-to-end implementation of IT Service Management (ITSM) solutions for clients. Design, configure, and integrate platforms to optimize service delivery, automation, and reporting while ensuring alignment with ITIL best practices. **Expectations** - Execute full project lifecycle from assessment to post‑implementation support. - Maintain quality, schedule, and budget for multiple concurrent engagements. - Drive continuous improvement initiatives and stay current with industry trends. **Key Responsibilities** - Design and deploy ITSM solutions customized to client requirements. - Configure workflows, SLAs, automation rules, and custom reporting. - Integrate ITSM with Active Directory, LDAP, monitoring tools, and CMDBs. - Conduct environment assessments, identify gaps, and recommend enhancements. - Deliver user training and provide ongoing support. - Collaborate with sales, product, and technical teams to deliver optimal solutions. **Required Skills** - Proven hands‑on experience with ITSM tools (ManageEngine ServiceDesk Plus or equivalent). - Strong knowledge of ITIL processes (Incident, Problem, Change, Asset, Service Request). - Technical proficiency in Active Directory, LDAP, and related integration. - SQL and report design basics. - Excellent communication, problem‑solving, and multi‑project management. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Information Technology, or related field. - ITIL Foundation certification (desirable). ---
United kingdom
Remote
05-11-2025
Company background Company brand
Company Name
Digital Waffle
Job Title
ITSM Engineer
Job Description
**Job Title:** ITSM Engineer **Role Summary:** Design, configure, and deploy ITSM solutions for clients, ensuring seamless integration with existing infrastructure, automation of key processes, and continuous improvement of service delivery. **Expectations:** - Deliver high‑quality IT service solutions that meet client needs. - Maintain clear documentation and adhere to project timelines. - Stay current with ITSM best practices and emerging technologies. **Key Responsibilities:** - **Design & Deployment:** Configure ITSM platforms (e.g., ManageEngine ServiceDesk Plus) tailored to client requirements. - **Automation & Reporting:** Build workflows, SLAs, automation rules, and custom reports to drive efficiency and enhance service quality. - **System Integration:** Connect ITSM tools with Active Directory, monitoring solutions, CMDBs, and other enterprise systems. - **Client Engagement:** Conduct assessments of current ITSM environments, identify improvement opportunities, and recommend solutions aligned with ITIL best practices. - **Training & Support:** Provide training to client IT teams and offer post‑implementation support to ensure smooth operations. - **Collaboration & Innovation:** Work with internal technical, sales, and product teams to deliver superior service outcomes and incorporate the latest ITSM innovations. **Required Skills:** - Proven experience implementing and configuring ITSM tools (ManageEngine ServiceDesk Plus or equivalent). - Strong knowledge of ITIL processes (Incident, Problem, Change, Asset, Service Request). - Technical proficiency in Active Directory, LDAP, and related identity systems. - Excellent communication, problem‑solving, and multi‑tasking abilities. **Required Education & Certifications:** - Bachelor’s degree in Information Technology, Computer Science, or related field (preferred). - ITIL Foundation certification (mandatory); additional certifications in ManageEngine products or SQL are a plus.
United kingdom
Remote
05-11-2025
Company background Company brand
Company Name
Digital Waffle
Job Title
System Engineer
Job Description
**Job title** System Engineer **Role Summary** Deliver and enhance enterprise‑level infrastructure across Microsoft, cloud, virtualization, storage, and networking platforms. Provide 3rd‑line support, automate processes, and ensure secure, resilient operations. **Expectations** - Minimum of 3 years in a senior systems role or equivalent. - Strong problem‑solving, proactive mindset, and teamwork ability. - Logical, analytical troubleshooting and excellent communication. - Quick adaptation to fast‑moving environments and continuous learning. **Key Responsibilities** - Provide 3rd‑line support for Microsoft technologies (Exchange, Active Directory, SharePoint, Teams, Windows Server). - Manage and optimize Microsoft Azure environments. - Administer virtualized infrastructure using VMware and/or Hyper‑V. - Maintain SANs and enterprise backup solutions. - Develop, test, and maintain disaster recovery and business continuity plans. - Write and maintain automation scripts in PowerShell. - Configure and troubleshoot Cisco networking equipment. - Implement and enforce security best practices across all layers of the infrastructure. **Required Skills** - Proficient in the Microsoft stack (Office 365, Azure, Windows Server). - Experience with Azure cloud services and administration. - Virtualization expertise with VMware or Hyper‑V. - Cisco networking knowledge (configuration, troubleshooting). - PowerShell scripting for automation. - SAN management and backup solution administration. - Disaster recovery and business continuity planning. - Security fundamentals and best‑practice implementation. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent professional experience). - Relevant certifications such as Microsoft Certified: Azure Administrator Associate, VMware Certified Professional, and Cisco CCNA/CCNP (preferred).
Leicester, United kingdom
Hybrid
10-11-2025