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MyUnisoft

MyUnisoft

www.myunisoft.fr

5 Jobs

135 Employees

About the Company

MyUnisoft réinvente le logiciel de gestion pour les experts-comptables. Pensée par et pour la profession, notre plateforme collaborative accompagne les cabinets comptables dans leur transformation numérique, avec une vision claire : simplifier le quotidien, automatiser les flux et renforcer la relation client. Production comptable et fiscale, gestion collaborative, pilotage financier, conformité e-invoicing : MyUnisoft propose une suite intégrée, évolutive et alignée sur les obligations réglementaires à venir (facturation électronique 2026-2027). Nous donnons aux experts-comptables les moyens d'élargir leur rôle : moins de tâches chronophages, plus de valeur ajoutée. Parce qu’ils ne sont plus seulement garants de conformité, mais partenaires stratégiques des dirigeants. Construit avec les retours terrain, MyUnisoft c’est : • Une plateforme intuitive, mobile, et connectée • Des outils 100 % cloud, hébergés en France • Un support réactif, sans engagement Notre équipe s’engage aux côtés de plus de 1 200 cabinets pour bâtir une comptabilité utile, fluide et moderne. Experts-comptables, et si vous repreniez la main sur vos outils ?

Listed Jobs

Company background Company brand
Company Name
MyUnisoft
Job Title
Customer Success Manager Grands comptes (H/F) - Solutions comptables
Job Description
**Job Title** Customer Success Manager – Enterprise Accounts **Role Summary** Own the end‑to‑end deployment of a SaaS accounting platform for large accounting firms. Act as the trusted partner for clients, coordinating cross‑functional teams to ensure successful implementation, adoption, and sustained usage of the solution. Drive growth through upsell, renewals, and feedback loops that shape product roadmaps. **Expectations** - Lead complex multi‑entity deployments and deliver on schedule and budget. - Build and maintain long‑term, high‑trust relationships with C‑suite and key stakeholders. - Identify and execute upsell/cross‑sell opportunities and secure contract renewals. - Provide data‑driven insights on adoption, satisfaction, and ROI. - Represent client perspective to product, engineering, and support teams. **Key Responsibilities** 1. **Deployment & Project Management** - Design personalized implementation roadmaps. - Schedule, track, and report project milestones, risks, and dependencies. - Ensure cross‑functional alignment of resources (technical, product, support). 2. **Client Relationship & Retention** - Serve as primary client contact; conduct regular business reviews. - Foster trust and partner on strategic initiatives. - Proactively address issues and provide escalation pathways. 3. **Growth & Renewal** - Identify upsell, cross‑sell, and expansion opportunities. - Collaborate with sales on renewal negotiations and pricing. 4. **Product Advocacy & Feedback** - Capture client feedback, pain points, and feature requests. - Translate insights into actionable product roadmap contributions. 5. **Data & Analytics** - Define, monitor, and report on key KPIs (adoption, churn, NPS, usage). - Generate regular performance dashboards for clients and internal stakeholders. **Required Skills** - Proven experience in project management (certification preferred). - Deep knowledge of the accounting profession or experience selling accounting software. - Strong analytical and reporting skills (Excel, BI tools). - Excellent interpersonal, communication, and negotiation abilities. - Demonstrated leadership, autonomy, and high organizational competency. - Comfortable with frequent client travel and event participation. **Required Education & Certifications** - Bachelor’s degree in Business, Finance, Accounting, Information Technology, or related field. - Project management certification (PMP, Prince2, or equivalent) strongly preferred.
Montigny-le-bretonneux, France
Hybrid
09-02-2026
Company background Company brand
Company Name
MyUnisoft
Job Title
QA Automatisation (H/F)
Job Description
**Job Title:** QA Automation Engineer (M/F) **Role Summary:** Responsible for ensuring the quality of a SaaS accounting platform by designing, developing, and maintaining automated integration and end‑to‑end (E2E) test suites. Works closely with the Product and Development teams to implement test strategies, analyze results, and drive continuous improvement in testing processes. **Expectations:** - Minimum 3 years of professional experience in test automation, with a focus on E2E testing. - Proven analytical and diagnostic abilities; strong problem‑solving mindset. - Ability to work autonomously in a small, collaborative team and proactively suggest improvements. - Comfortable participating in Agile ceremonies (daily stand‑ups, sprint reviews, retrospectives). - Commitment to continuous learning and quality excellence. **Key Responsibilities:** - Design, implement, and maintain automated test suites using Cypress, Playwright, or similar frameworks. - Develop test strategies (E2E, integration, smoke) from scratch, including test data management. - Write test scripts in TypeScript (or equivalent language based on selected tool). - Execute tests, analyze outcomes, log defects, and track resolution through the defect lifecycle. - Contribute to the evolution of smoke tests and overall test coverage. - Evaluate and recommend the testing tool stack for the organization. - Manage test code versioning in GitLab and collaborate with developers on code quality. - Document test cases using Gherkin syntax where applicable. - Participate in Agile planning, sprint reviews, and retrospectives to align testing with product goals. **Required Skills:** - Expertise in at least one major automation framework (Playwright, Cypress, Selenium). - Strong proficiency in TypeScript (or comparable language). - Experience with GitLab CI/CD pipelines and version control. - Solid understanding of test design, test data creation, and test scenario development. - Familiarity with Gherkin syntax for behavior‑driven development. - Basic knowledge of Jira or similar ticketing systems (optional). - Agile mindset with experience in Scrum ceremonies. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent professional experience). - ISTQB certification is a plus but not mandatory.
Rabat, Morocco
Hybrid
Junior
07-03-2026
Company background Company brand
Company Name
MyUnisoft
Job Title
Customer Success Manager (H/F) - solutions comptables
Job Description
Job title: Customer Success Manager (Account Management) Role Summary: Manage post‑sale success for accounting SaaS solutions, leading deployment, user adoption, and long‑term client satisfaction. Act as primary point of contact for partner firms, ensuring high retention and upsell opportunities. Expectations: Deliver measurable engagement and adoption metrics, maintain client health scores, and contribute to continuous product improvement through client feedback. Key Responsibilities: - Lead the onboarding and rollout of sold SaaS solutions to accounting firms. - Provide day‑to‑day support via email, chat, and phone during implementation. - Coordinate cross‑functional collaboration with training, product, sales, and support teams to optimize the client experience. - Develop and execute retention strategies and identify upsell/cross‑sell opportunities. - Maintain accurate records and activity logs in the CRM; produce KPI reports. - Gather and convey client feedback for product enhancements. - Resolve client complaints and ensure an efficient escalation process. Required Skills: - 3–5 years’ experience in an accounting firm or client‑facing role in professional services. - Strong client‑service mindset with excellent interpersonal and communication skills. - Ability to manage multiple priorities and deliver on timelines; project‑management aptitude advantageous. - Commercial awareness and sales‑oriented mindset with emotional intelligence. - Rapid learning ability for high‑value software tools. - Team‑player attitude, collaborative and supportive. Required Education & Certifications: - Bachelor’s degree in Accounting, Finance, Business Administration, or related field (or equivalent professional experience).
Montigny-le-bretonneux, France
Hybrid
Junior
16-03-2026
Company background Company brand
Company Name
MyUnisoft
Job Title
Ingénieur Systèmes et Réseaux (H/F)
Job Description
**Job Title** Systems and Network Engineer **Role Summary** Serve as the lead driver of the infrastructure, security, and overall performance of the information system, ensuring continuous availability, scalability, and resilience. Manage the evolution of networks, servers, and security devices, maintain monitoring and support, administer deployment automation, and enforce cybersecurity best practices while collaborating across teams. **Expectations** - Deliver reliable, secure, and high‑performing IT infrastructure that supports company growth. - Own incident resolution and shift coverage to maintain uninterrupted service. - Communicate and document infrastructure changes and security policies. - Proactively evaluate and implement new technologies that align with strategic objectives. - Comply with security certifications, audits, and internal controls. **Key Responsibilities** 1. **Infrastructure Evolution** – Plan, design, and upgrade network, server, and security device topologies to meet performance and scalability requirements. 2. **Availability & Performance Management** – Operate monitoring tools, perform proactive maintenance, and handle tier‑2/3 support to minimize downtime. 3. **Network & Security Governance** – Implement and maintain firewall, VPN, endpoint protection, backup, and secure monitoring; lead the adoption of Zscaler, Rapid7, Vanta, and Intune solutions. 4. **Systems Administration** – Install, configure, and maintain Windows/Linux servers, Azure AD, Google Cloud services, and other core platforms; automate deployments via Docker, Kubernetes, and CI pipelines. 5. **Incident Management** – Respond rapidly to critical incidents, execute root‑cause analysis, and restore services within agreed SLAs. 6. **Documentation & Best‑Practice Dissemination** – Produce clear, up‑to‑date architecture diagrams, SOPs, and security guidelines; educate colleagues on cyber‑security protocols. 7. **Continuity & On‑Call Duties** – Participate in on‑call rotations and provide post‑incident reviews and preventive measures. **Required Skills** - **Technical Expertise**: Google Cloud Platform, Azure AD, Zscaler, Rapid7, Vanta, Intune, GLPI, Kubernetes, Docker, Grafana, and experience in OVH cloud environments. - **DevOps / SysOps**: Strong automation scripting (Bash, PowerShell, Python), CI/CD pipeline configuration, and configuration management. - **Monitoring & Incident Response**: Proficiency with monitoring dashboards, log analysis, and incident management tools. - **Security Acumen**: Knowledge of network security principles, vulnerability management, backup strategies, and compliance frameworks. - **Communication**: Ability to document complex systems clearly and train non‑technical staff. - **Analytical & Autonomy**: Strong problem‑solving skills and capability to work independently within a matrixed environment. - **Team Orientation**: Collaborative mindset, open to knowledge sharing, and comfortable with cross‑functional coordination. **Required Education & Certifications** - Bachelor’s (Bac+3) to Master’s (Bac+5) degree in Computer Science or related field. - Minimum 3 years of experience in a similar infrastructure and security role. - Certifications are advantageous: Google Cloud Professional Cloud Architect, Microsoft Certified: Azure Administrator, CompTIA Security+, Kubernetes Administrator (CKA), or equivalent.
Montigny-le-bretonneux, France
Hybrid
Junior
16-03-2026