Ringover France

www.ringover.fr

1 Job

150 Employees

About the Company

Ringover est la solution SaaS pour gérer plus efficacement vos échanges avec vos clients et prospects. Fusionnant la technologie de l’IA à une interface simple et intégrée à vos outils, nos solutions phares, Ringover (Communication d’entreprise avancée), Empower (IA Conversationnelle) et Cadence (Prospection automatisée) vous permettent de maîtriser et transformer chacune de vos interactions en un levier de performance et de productivité. Nous avons conquis plus de 13 000 entreprises mondiales, dont des leaders tels que AXA, ManoMano, Pennylane, Best Western ou encore Malt. Avec une présence mondiale dans cinq villes stratégiques : Paris , Londres , Barcelone et Atlanta , nos 350 employés façonnent l'avenir de la communication et de l'IA. Rejoignez l'aventure de la Tech et de l'IA avec Ringover, où l'innovation, la diversité, la technologie et la simplicité convergent vers l'excellence ! Explorez toutes nos fonctionnalités sur https://www.ringover.fr ou rejoignez cette aventure sur https://www.welcometothejungle.com/fr/companies/ringover-group.

Listed Jobs

Company Name: Ringover France
Job Title: Business Operations H/F
Job Description: Job Title: Business Operations Officer Role Summary: Drive operational excellence across Sales, Customer Success, and Support by redesigning processes, administering Salesforce, extracting data insights, and training teams to enhance performance and accelerate revenue growth. Expectations: - Deliver measurable improvements to operational efficiency. - Take initiative and manage projects autonomously while collaborating across functions. - Communicate effectively in French and professional English. Key Responsibilities: - Redesign and document Sales, CSM, and Support processes for maximum efficiency and impact. - Administer, configure, and optimize Salesforce and allied tools. - Analyze operational data, build dashboards, and translate findings into actionable insights for growth. - Develop and conduct training sessions to ensure adoption of new tools and processes. - Lead cross‑functional projects from conception through delivery, coordinating stakeholders and resources. - Create regular reporting for leadership on process metrics and improvement progress. Required Skills: - Minimum 3 years in revenue or business operations, preferably in startups or scale‑ups. - Certified Salesforce Administrator (mandatory). - Strong data analysis capabilities (Excel, SQL, reporting tools). - Project management experience and stakeholder communication skills. - Proactive, autonomous, collaborative problem‑solving mindset. - Fluency in French; professional proficiency in English. Required Education & Certifications: - Bachelor’s degree in Business Administration, Finance, Information Systems, or related field. - Salesforce Administrator Certification.