Vanta

About the Company

Vanta is the leading trust management platform that helps simplify and centralize security for organizations of all sizes. Thousands of companies including Atlassian, Omni Hotels, Quora, and ZoomInfo rely on Vanta to build, maintain and demonstrate their trust—all in a way that's real-time and transparent. Founded in 2018, Vanta has customers in 58 countries with offices in Dublin, London, New York, San Francisco and Sydney.

Listed Jobs

Company Name

Vanta

Job Title

IT Operations Engineer

Job Description

**IT Operations Engineer** **Role Summary:** Oversee IT operations to ensure seamless tooling, device management, and technology infrastructure for remote and in-office employees. Deliver secure, scalable support, collaborating with cross-functional teams to maintain operational efficiency. **Expectations:** - Provide 24/7 IT support across time zones, balancing proactive maintenance and reactive troubleshooting. - Manage user onboarding/offboarding with hardware/software provisioning. - Maintain on-call availability for urgent IT incidents. - Prioritize end-user experience, scaling systems as business grows. **Key Responsibilities:** - Administer SaaS platforms (Google Workspace, Okta) and identity/access controls. - Provision and configure macOS devices via Jamf; enforce security/compliance configurations. - Maintain office technology (AV, networking) and resolve technical disruptions. - Document workflows, tools, and processes for internal use. - Collaborate with Security, HR, Workplace, and other teams to align IT solutions with business needs. - Optimize IT processes for reliability, scalability, and cost-efficiency. **Required Skills:** - Proficiency in SaaS administration (Google Workspace, Okta). - Experience managing macOS environments (Jamf preference optional). - Strong troubleshooting skills for hardware, software, and network issues. - Ability to translate technical details into user-friendly communication. - Cross-functional collaboration in fast-paced, high-growth environments. - Initiative to automate and improve workflows independently. **Required Education & Certifications:** Not specified. Hands-on technical experience prioritized.

San francisco, United states

Hybrid

20-09-2025

Company Name

Vanta

Job Title

Recruiting Coordinator (Contract)

Job Description

Job Title: Recruiting Coordinator (Contract) Role Summary: Coordinate end‑to‑end interview processes, enhance candidate experience, and support recruiting operations for a fast‑growing tech company. Manage scheduling across time zones, maintain candidate communication, and deliver data‑driven hiring reports while participating in process improvement initiatives. Expectations: Three months contract (remote) through January 2026, with 30 – 40 hours per week. Work closely with recruiters and hiring managers to define interview workflows and communicate updates. Maintain high standards of accuracy, empathy, and scalability in all coordination activities. Key Responsibilities - Schedule and coordinate interviews across multiple time zones, recruiters, and hiring managers with speed, accuracy, and customer‑centric communication. - Create a best‑in‑class candidate experience from first touch to offer, ensuring timely updates and positive engagement. - Own operational tasks: job posting, interview plan configuration, data auditing, and report generation. - Partner with recruiters and hiring managers to document, improve, and project‑manage interview and hiring process updates. - Identify and resolve scheduling or process challenges; recommend scalable solutions. - Support recruiting projects aimed at improving efficiency, data accuracy, and operational excellence. Required Skills - 2+ years’ experience coordinating events, scheduling, or operations in a fast‑paced environment. - Strong organizational and detail‑oriented mindset with proficiency in calendar tools and ATS systems. - Excellent written and verbal communication; ability to build rapport with candidates, recruiters, and hiring managers. - Proactive problem‑solving attitude, with a solution‑oriented approach to ambiguity. - Collaborative team player, reliable in follow‑through and cross‑functional communication. Required Education & Certifications - Bachelor’s degree in Business, Human Resources, Communications, or related field preferred. - No mandatory certifications, but experience with ATS/HRIS platforms and data‑analysis tools (e.g., Excel, SQL) is advantageous.

United states

Remote

02-10-2025

Company Name

Vanta

Job Title

AI Optimization Specialist, Support

Job Description

**Job Title:** AI Optimization Specialist, Support **Role Summary:** Drive AI-driven support excellence by optimizing chatbot and internal Copilot workflows to enhance customer experience and resolve issues efficiently. **Expectations:** Own strategy and performance of AI tools while collaborating with cross-functional teams to ensure accurate, scalable responses and continuous improvement via data-driven insights. **Key Responsibilities:** - Build and maintain AI-powered knowledge resources (chatbot & Copilot) for customer and internal support. - Optimize conversational flows, custom answers, and fallback logic to improve resolution rates and customer satisfaction (CSAT). - Analyze performance data to identify friction points, prioritize improvements, and align AI strategies with product roadmaps. - Collaborate with Customer Education, Product, and Engineering teams to align AI tools with workflows and edge case scenarios. - Provide actionable feedback to refine content, automation, and internal knowledge base resources (e.g., policy, process). - Handle a limited volume of support tickets to inform AI improvements based on real customer interactions. **Required Skills:** - Technical support experience with complex troubleshooting and customer education. - Proficiency in AI/automation strategy design, data analysis, and workflow optimization. - Expertise in conversational flow design (e.g., Intercom). - Cross-functional collaboration and stakeholder partnership. - Strong product knowledge and ability to translate user feedback into actionable AI enhancements. **Required Education & Certifications:** Bachelor’s degree in computer science, engineering, or related field. Technical certifications in AI tools or customer support platforms preferred but not required.

United states

Remote

03-10-2025

Company Name

Vanta

Job Title

Senior Fullstack Software Engineer, Self Serve

Job Description

Canada

Remote

Senior

18-10-2025