Zip

10 Jobs

727 Employees

About the Company

Zip is the world’s leading AI-powered procurement orchestration platform, empowering businesses to accelerate the procurement process, mitigate risk, and drive growth by offering a single front door to unify the teams, tasks, and tools involved in working with suppliers. With Zip, businesses can maximize employee adoption of purchasing policies and increase spend visibility and control. As the leading solution for optimizing business spend, Zip’s AI-powered platform is trusted by hundreds of leading enterprises worldwide, including AMD, Anthropic, Arm, Canva, Coinbase, Discover, Dollar Tree, HP, Instacart, Lyft, Northwestern Mutual, Pinterest, Prudential, Reddit, Sephora, Snowflake, Sprouts Farmers Market, and Toast to maximize the ROI of every dollar.

Zip in October of 2024 secured a $190 million Series D at a $2.2 billion valuation marking the largest investment in procurement technology in over two decades. Zip’s impact has been transformative: over $107 billion in customer spend processed to date and collectively saving over $4.4 billion. Snowflake alone achieved $305 million in savings.

Zip has earned numerous awards, including Fast Company’s Next Big Things in Tech, Inc.’s Best in Business, Forbes 2025 Fintech 50 and Forbes 2025 America's Best Startup Employers, along with coverage in Fortune, Bloomberg, VentureBeat and TechCrunch. Industry analyst IDC recently created a new “Spend Orchestration” category, with Zip named the leader.

Listed Jobs

Company Name: Zip
Job Title: ERP Solutions Consultant
Job Description: Job Title: ERP Solutions Consultant Role Summary: Implement and onboard enterprise procurement and ERP solutions for new B2B SaaS customers. Drive end‑to‑end configuration, training, and post‑sales value realization, while collaborating with product and engineering teams to shape roadmap and manage customer expectations. Expectations: * Lead multiple customer roll‑outs simultaneously, delivering projects on time and within scope. * Act as a trusted advisor, translating business needs into actionable product configurations. * Maintain high customer satisfaction, reducing time‑to‑value and fostering loyalty. * Provide actionable feedback to product teams and influence future product development. Key Responsibilities: 1. Conduct comprehensive needs assessments and design tailored ERP/procurement workflows. 2. Configure and test selected solutions (e.g., Microsoft Dynamics, SAP Ariba, Oracle Fusion, Netsuite, Sage). 3. Deliver training and Q&A sessions to client stakeholders, ensuring product adoption. 4. Manage project plans, milestones, and risks across all onboarding engagements. 5. Liaise with product and engineering teams to prioritize feature requests and set realistic expectations. 6. Continuously optimize post‑sales processes to accelerate customer success metrics. 7. Proactively resolve issues, balancing customer desires with platform capabilities. Required Skills: * Minimum 2 years in procurement/sourcing, ERP or P2P system consulting, or B2B SaaS customer success. * Hands‑on experience implementing or administering major procurement or ERP tools. * Strong communication and stakeholder management abilities. * High attention to detail, proactive mindset, and problem‑solving orientation. * Comfortable with software configuration; technical proficiency is an advantage. * Ability to collaborate across product, engineering, and client teams while maintaining customer satisfaction. Required Education & Certifications: * Bachelor’s degree in Business, Information Systems, Supply Chain, or related field (or equivalent practical experience). * Relevant ERP or procurement certifications (e.g., SAP Certified Application Associate, Microsoft Dynamics Certified Specialist, Oracle Certified Professional, Ariba Certified Vendor) are preferred but not mandatory.

Company Name: Zip
Job Title: Manager, Business Development
Job Description

Company Name: Zip
Job Title: Software Engineer, New Grad (2026 Start)
Job Description

San francisco, United states

Hybrid

03-10-2025

Company Name: Zip
Job Title: Senior Customer Success Manager
Job Description: **Job Title:** Senior Customer Success Manager **Role Summary** Lead customer success strategy for a diverse, high-growth portfolio of enterprise and non-enterprise clients, driving adoption of a B2B procurement SaaS platform. Focus on long-term value delivery, customer retention, and cross-functional collaboration to optimize client outcomes. **Expectations** Ideal candidate is an experienced customer success professional with a track record in B2B SaaS environments, procurement technology familiarity, and a data-driven problem-solving approach. Must thrive in dynamic, early-stage ecosystems and align with the company’s mission to innovate procurement processes. **Key Responsibilities** - Define and achieve measurable client business outcomes through tailored procurement solutions. - Advise clients on platform optimization and procurement best practices via stakeholder alignment (Procurement, Finance, IT, Legal, Compliance). - Monitor and improve customer health metrics, ensuring high engagement and adoption rates. - Collaborate with product/engineering teams to translate client needs into platform innovations. - Train clients to become self-sufficient product specialists and advocate for platform value. - Support renewals by partnering with Sales to achieve Net Revenue Retention (NRR) targets. - Identify process gaps and proactively refine customer success processes, tools, and playbooks. **Required Skills** - 5+ years in customer success, account management, or strategic consulting. - B2B SaaS experience preferred; expertise in procurement, vendor management, or B2B tech a plus. - Proficiency in ERP/procurement tools (Coupa, NetSuite, Workday) or workflow management platforms (ServiceNow, JIRA). - Strong stakeholder relationship-building, with ability to influence Procurement and executive teams. - Analytical mindset to interpret adoption metrics and drive decision-making. - Exceptional communication, project management, and cross-team coordination skills. **Required Education & Certifications** - BA/BS in Business, Technology, or related field. - MBA or procurement-related certifications (e.g., CPM, CSPO) preferred but not required.

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