Listers Group

About the Company

Listers Group is one of the largest private family-owned motor retailer groups in the UK. We have been around since 1979, when we opened our first Audi and Volkswagen business in Coventry. The business has expanded and now represents 18 brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. These brands include Audi, BMW, CUPRA, Honda, Isuzu, Jaguar, Land Rover, Lexus, Mercedes-Benz, MINI, Porsche, SEAT, ŠKODA, smart, Toyota, Volkswagen Passenger Cars, Volkswagen Commercial Vehicles and Volvo.

Listed Jobs

Company Name

Listers Group

Job Title

Volkswagen Sales Executive

Job Description

Job Title: Volkswagen Sales Executive Role Summary: Drive vehicle sales by engaging prospective customers, understanding their needs, and matching them with suitable Volkswagen models and finance options. Ensure a seamless sales process from initial contact to contract signing, consistently meeting or exceeding monthly sales and profitability targets. Expectations: Deliver strong sales results, maintain high customer satisfaction, adhere to FCA and data protection standards, and continually build a quality customer database. Demonstrate a proven track record of exceeding sales targets and the ability to quickly establish rapport with customers. Key Responsibilities: - Prospect and follow up on inbound telephone enquiries, walk‑in prospects, and online leads. - Conduct initial customer qualification, present vehicles, and tailor options to meet individual needs. - Negotiate sales terms, finance agreements, and add‑on product packages to achieve profit per unit goals. - Achieve monthly KPIs for unit sales, profit per unit, finance penetration, and add‑on sales. - Accurately capture customer contact and vehicle data, ensuring compliance with FCA and data protection regulations. - Build and maintain customer relationships to encourage repeat business and referrals. Required Skills: - Proven sales experience in automotive retail, retail management, or sales management. - Strong communication and negotiation skills. - Ability to build rapport quickly and close sales. - Knowledge of automotive financing, contracts, and add‑on product sales. - Familiarity with FCA regulations and data protection best practices. - Valid UK driver’s licence. Required Education & Certifications: - High‑school diploma or equivalent; further automotive or sales training preferred (e.g., NCT, QCF, or equivalent).

Nuneaton, United kingdom

On site

12-09-2025

Company Name

Listers Group

Job Title

Trainee Sales Executive

Job Description

Job Title: Trainee Sales Executive Role Summary: A foundational role within an automotive dealership sales team, providing hands‑on experience across all stages of the vehicle sales process. The trainee learns customer engagement, sales techniques, product knowledge, and dealership operations while working under close coaching to achieve individual and team targets. Expectations: - Work Monday to Saturday with rotating Sunday shifts; typical hours 08:30–18:00 Mon‑Fri, 09:00–17:00 Sat, 10:00–16:00 Sun. - 25 days annual leave + bank holidays. - Uncapped first‑year earnings potential. Key Responsibilities: - Observe and participate in all aspects of car sales, including customer greeting, needs assessment, product presentation, pricing, and closing. - Support daily dealership functions: inventory management, finance & insurance documentation, and post‑sale service coordination. - Build rapport with customers, maintain a positive brand image, and contribute to a smooth, customer‑focused sales journey. - Meet or exceed sales KPIs, targets, and service quality metrics. - Engage in continuous learning through on‑the‑job training, workshops, and internal certification programmes. Required Skills: - Strong communication and interpersonal skills; ability to quickly establish rapport. - Confidence, resilience, high energy, and a drive to meet targets. - Detail‑oriented, organized, and capable of multitasking in a fast‑paced environment. - Proficient computer skills for CRM and sales software. Required Education & Certifications: - Full UK driving licence (mandatory). - No formal degree required; prior sales experience welcome but not essential. - Willingness to obtain dealership‑specific qualifications as required.

Bristol, United kingdom

On site

Fresher

17-09-2025

Company Name

Listers Group

Job Title

Retail Manager

Job Description

**Job title:** Retail Manager **Role Summary:** Oversee daily dealership retail operations, driving gross profit growth by maximizing sales, finance, insurance and value‑added product performance. Serve as principal point of contact for customer enquiries, guiding them through financing, warranties and other services while maintaining FCA compliance. Mentor and coach the sales team to achieve superior financial sales results. **Expectations:** * Deliver exceptional finance sales performance and overall sales growth. * Maintain accurate, FCA‑compliant documentation and proposals. * Foster a customer‑centric culture and high‑quality sales standards. * Build and manage relationships with lenders, finance houses and customers. * Lead, support and develop sales staff to reach individual and team targets. **Key Responsibilities:** 1. Discuss and analyse customer financial needs, advising on finance, insurance, warranties and other dealership services. 2. Draft and submit financial agreements to nominated lenders, ensuring all paperwork is correct and compliant. 3. Provide coaching and support to sales team members, enhancing their performance. 4. Ensure all documentation meets FCA regulations and company standards. 5. Drive gross profit growth through effective retail management and product mix optimisation. 6. Act as a customer liaison, answering enquiries and resolving issues promptly. **Required Skills:** * Proven sales achievement with strong finance sales track record. * Excellent communication and negotiation abilities. * High organisational skills and meticulous attention to detail. * Ability to train, mentor and motivate a sales team. * Confidence in handling customer financial discussions and requirements. * Knowledge of FCA compliance or willingness to acquire. **Required Education & Certifications:** * Minimum of secondary education; higher education or automotive industry qualifications preferred. * Industry‑relevant certifications (e.g., CXI, leading‑edge finance approvals) are an advantage. * Full training will be provided for those without prior motor trade experience.

Coventry, United kingdom

On site

02-10-2025

Company Name

Listers Group

Job Title

Parts Manager

Job Description

Job Title: Parts Manager Role Summary: Oversee the daily operations of a busy vehicle parts department in a commercial vehicle dealership, managing sales, inventory, staff, and profitability while ensuring high customer service standards. Expactations: - Manage trade and retail parts sales, workshop supply, and customer interactions. - Lead department staff, providing coaching, performance reviews, and training. - Maintain accurate stock records, conduct regular inventory checks. - Prepare budgets, forecasts, and financial reports to maximise profitability. - Collaborate with sales, service, and management teams to meet dealership goals. Key Responsibilities: - Supervise day‑to‑day department activities, including part ordering, pricing, and dispensing. - Monitor and optimise inventory levels; conduct daily/weekly stock takes. - Analyse sales data, identify trends, and recommend purchasing strategies. - Prepare and review monthly budget, variance, and forecast reports. - Conduct staff performance appraisals and coordinate training programmes. - Ensure compliance with company policies, safety standards, and VW supplier requirements. - Resolve customer complaints and queries efficiently. Required Skills: - Strong organisational and time‑management abilities. - Excellent communication and customer‑service skills. - Proficiency in parts management software and Microsoft Office. - Ability to analyse financial data and produce budget reports. - Leadership skills with experience in staff development and team motivation. - Knowledge of vehicle parts, life‑cycle, and VW commercial vehicles preferred. Required Education & Certifications: - Minimum of a secondary school qualification (A‑levels or equivalent). - Relevant industry qualifications (e.g., NMC, OEM certification) preferred. - Proven experience in a UK vehicle parts department, ideally a main dealer.

Coventry, United kingdom

On site

01-12-2025