- Company Name
- Primary Goal
- Job Title
- L4 Network Engineer Apprentice
- Job Description
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**Job Title:** L4 Network Engineer Apprentice
**Role Summary:** Apprentice Network Engineer responsible for supporting customer deployments, site surveys, installation and troubleshooting of networking solutions (WiFi, VOIP, CCTV, switching). Gain hands‑on experience with advanced surveying tools and achieve a Level 4 Network Engineer qualification through structured training.
**Expectations:**
- Complete the Level 4 Network Engineer apprenticeship standard and associated CompTIA vendor qualifications (Network+, Server+, Security+, Cloud+).
- Achieve competency in troubleshooting, configuration, and site installation within a 18‑month apprenticeship.
- Demonstrate progress through monthly supervisory visits, competency checks, and Endpoint Assessment.
**Key Responsibilities:**
- Support and troubleshoot office‑based deployments via remote access, monitor performance, manage change requests, and document changes.
- Conduct on‑site surveys to gather customer requirements, draft proposals, and prepare installation briefings.
- Configure networking equipment in staging environments prior to field installation.
- Prepare and secure site for installation: check materials, tools, and permits; comply with health & safety (use of ladders, MEWPs).
- Execute installation tasks: data cabling, termination, testing, equipment configuration, and verification of operational status.
- Perform post‑installation surveys, close‑out documentation, waste recycling, and vehicle debrief.
- Provide technical support to users via email, phone, or face‑to‑face, covering infrastructure, network principles, mobility, device & cloud fundamentals.
**Required Skills:**
- Strong technical troubleshooting and fault‑finding ability.
- Proficiency with WAN/LAN technologies, switching, routing, and firewall basics.
- Practical skills: use of power tools, ladders, and safety equipment.
- Good communication and documentation skills.
- Valid UK driving licence with road‑worthy car and insurance.
**Required Education & Certifications:**
- GCSE (or equivalent) in English and Mathematics (passing grades).
- IT‑specific qualification: A‑level or Level 3 Apprenticeship in Science, Design & Tech, Computer Science or related field.
- Achievement of Level 4 Network Engineer qualification and CompTIA Network+, Server+, Security+, Cloud+ (or willingness to complete them during apprenticeship).