- Company Name
- Community Integrated Care
- Job Title
- ERP Programme Manager
- Job Description
-
**Job Title**
ERP Programme Manager
**Role Summary**
Senior programme lead responsible for the national implementation of an enterprise resource planning (ERP) system across England and Scotland. Owns end‑to‑end delivery, governance, risk, change management, vendor relations, and value realization for a multi‑million‑pound transformational programme.
**Expectations**
Deliver the ERP transformation within the initial 12‑18 month term, achieving operational excellence, measurable benefits, and minimal disruption to business.
**Key Responsibilities**
- Own end‑to‑end ERP delivery: system integration, data migration, process redesign, configuration/customisation, testing, and comprehensive change management.
- Establish robust programme governance, clear decision‑making processes, and proactive risk, issue, and dependency management.
- Design and maintain the programme roadmap aligned to organisational strategy and digital transformation goals.
- Lead vendor and stakeholder relationships, negotiate contracts, and influence at the board/executive level.
- Develop and maintain project tools and templates (e.g., Smartsheet) for consistent delivery and transparent performance reporting.
- Drive change management programmes, including communications, training, and user adoption initiatives.
- Ensure legal, regulatory, quality assurance, data integrity, and security compliance throughout the programme.
- Champion project and programme best practices to promote operational excellence.
- Motivate, coach, and develop a high‑performing programme team, fostering collaboration and continuous improvement.
- Track programme budgets, ensure value for money, and manage benefits realization.
- Travel nationally across England and Scotland as required.
**Required Skills**
- Extensive experience leading large‑scale, cross‑functional ERP transformations (SAP, Oracle, Microsoft Dynamics, Unit4).
- Proven board‑level engagement with advanced influencing and negotiation capabilities.
- Expertise in Agile, Waterfall or hybrid delivery, with deep process design, mapping, and re‑engineering knowledge.
- Commercial and financial acumen, experience managing multi‑million‑pound programmes, and benefits tracking.
- Strong risk, issue, and dependency management skills.
- Excellent facilitation, communication, stakeholder management, and people development skills.
- Resilience, adaptability, analytical problem‑solving, and innovation focus.
- Commitment to diversity, inclusion, and ethical leadership.
**Required Education & Certifications**
- Bachelor’s degree in Business, IT, Finance, or related discipline (or equivalent experience).
- Professional programme management certification (e.g., PgMP, PMI‑ACP, PMI‑SP, or equivalent) preferred.