- Company Name
- HARDIS GROUP
- Job Title
- Consultant transformation digitale H/F
- Job Description
-
**Job title:** Digital Transformation Consultant – Insurance
**Role Summary:**
Advise insurance and mutual organization leaders on designing, deploying, and optimizing digital solutions and processes to enhance efficiency, performance, and regulatory compliance. Serve as PMO / AMOA, steering projects from strategy to operational execution.
**Expectations:**
- Deliver measurable business value through digital initiatives.
- Maintain deep industry knowledge of insurance, mutuals, and social protection.
- Lead cross‑functional change, ensuring seamless adoption of new systems and processes.
- Actively contribute to firm growth and client success.
**Key Responsibilities:**
- **Project Leadership:** Serve as PMO, manage timelines, budgets, and stakeholder expectations.
- **Change Management:** Design and implement change frameworks, communication plans, and training.
- **Process & Performance Improvement:** Conduct audits, re‑organisation studies, and process optimisation to boost efficiency.
- **Solution Selection:** Advise on front‑office, back‑office, and other software solutions from market leaders.
- **Deployment & Integration:** Oversee rolling‑out of software tools, ensuring alignment with business requirements.
- **Regulatory Compliance:** Support clients in meeting health‑related, annual renewal, and other regulatory obligations.
- **Customer Journey Digitisation:** Design and implement digital self‑care, distribution, and engagement paths.
**Required Skills:**
- Project Management (PMO, Gantt, risk mitigation).
- Change Management (Co‑Kane, Prosci, or equivalent methodology).
- Process Analysis & Optimization (Value‑stream mapping, Six Sigma).
- Business Analysis (requirements elicitation, use‑case specification).
- Software Deployment & Integration (ERP/CRM, insurance‑specific platforms).
- Regulatory Knowledge (health insurance, pensions, social security).
- Strong analytical, synthesis, and communication abilities.
- Proficient in English (Mandarin optional for certain clients).
**Required Education & Certifications:**
- University degree (Bac +5 or equivalent) in Business, Finance, Information Systems, or related field.
- Minimum 2–3 years experience in consulting, system integration, or client‑facing roles within insurance or social protection sectors.
- Professional certifications are a plus (PMP, Prince2, ITIL, CBAP).