Betuned

www.betuned.be

2 Jobs

13 Employees

About the Company

Betuned creates personalised, cutting-edge career sites, a new way of attracting top talent based on the candidate experience, with intelligent software that ensures effective recruitment tracking.

Let's discuss! amelie@betuned.be or +32 (0)474 54 89 89

Listed Jobs

Company Name: Betuned
Job Title: Head of Growth
Job Description: **Job Title** Head of Growth **Role Summary** Lead and execute the commercial strategy for a SaaS Intelligent Document Processing platform. Own prospecting, pipeline management, go‑to‑market strategy, content creation, partnership building, and KPI reporting. Collaborate closely with product and technical teams to align roadmap with market demand. **Expectations** - First‑time senior growth leader in a startup environment. - Deliver measurable revenue growth and a repeatable sales cycle. - Operate independently across sales, marketing, and partnership functions. - Maintain high standards of communication in English and French; additional languages welcome. **Key Responsibilities** 1. Prospect, cold‑call, and manage a full sales pipeline from initial contact to closed deal. 2. Create and iterate marketing assets – website copy, case studies, LinkedIn posts, and email campaigns. 3. Develop, test, and refine go‑to‑market strategies using direct market feedback. 4. Represent the company at conferences, demos, and partner meetings. 5. Build and nurture strategic partnerships and co‑marketing opportunities. 6. Work with the technical team to align product roadmap with customer needs and API/webhook integration requirements. 7. Track, analyze, and report on commercial KPIs to inform strategy adjustments. **Required Skills** - Proven B2B SaaS sales record, preferably in early‑stage startups. - Ability to wear multiple hats – sales, marketing, partnership, and analytics. - Strong written and verbal communication, storytelling, and public speaking. - Experience with go‑to‑market strategy, sales funnel, and pipeline metrics. - Interest in AI and emerging technologies; comfortable discussing APIs, webhooks, and integrations. - Entrepreneurial mindset with a results‑driven, action‑oriented approach. - Fluency in English and French; additional languages (e.g., Dutch) considered an asset. **Required Education & Certifications** - Bachelor’s degree in Business, Marketing, Engineering, or related field. - No specific certifications required, but experience in SaaS and knowledge of AI ecosystems is essential.

Brussels region, Belgium

Hybrid

03-03-2026

Company Name: Betuned
Job Title: Customer Care Officer
Job Description: **Job Title** Customer Care Officer (Bilingual French/Dutch) **Role Summary** Provide first‑line support to French‑ and Dutch‑speaking customers, handling technical and functional inquiries with professionalism and empathy. Act as a liaison between clients and internal project/development teams to ensure timely resolution and optimal use of the company’s accounting and management solutions. **Expectations** - Deliver high‑quality, responsive service in both French and Dutch. - Maintain a proactive, solution‑oriented attitude. - Continuously update product knowledge and support skills. - Collaborate effectively with cross‑functional teams. - Meet agreed service level agreements (SLAs) and customer satisfaction targets. **Key Responsibilities** - Respond to customer requests via phone, email, and chat in French and Dutch. - Diagnose issues and guide customers through remote or on‑site assistance. - Advise clients on the most suitable product modules and configurations. - Contribute to the rollout of new software modules and tools. - Document incidents, solutions, and best practices in the ticketing system. - Coordinate with project and development teams to accelerate case resolution. - Provide training and onboarding support for end‑users as needed. **Required Skills** - Bilingual fluency in French and Dutch (spoken and written); English proficiency is a plus. - Strong verbal and written communication skills. - Excellent problem‑solving and analytical abilities. - Customer‑service mindset with patience and enthusiasm. - Ability to work independently and within a team environment. - Organized, structured approach to task management. - Resilience and adaptability to handle challenging situations. **Required Education & Certifications** - Bachelor’s degree in Accounting, Business Informatics, Management Information Systems, or a related field, **or** equivalent professional experience. - No specific certifications required, but relevant IT or accounting certifications are advantageous.

Walloon region, Belgium

Hybrid

03-03-2026