- Company Name
- Anthropic
- Job Title
- Salesforce Administrator
- Job Description
-
Job title: Salesforce Administrator
Role Summary:
Responsible for designing, configuring, and maintaining Salesforce and related revenue‑operations systems to support a high‑growth GTM organization. Works autonomously and collaboratively to deliver scalable, maintainable solutions, optimizes QTC/CPQ workflows, and integrates Salesforce with financial and marketing platforms.
Expactations:
- Execute end‑to‑end Salesforce administration, configuration, and enhancement across a fast‑evolving business environment.
- Deliver solutions that scale with growth, ensuring flexibility, maintainability, and clean documentation.
- Collaborate with sales, marketing, finance, and vendor teams to refine requirements and transition them into production systems.
- Resolve ambiguities, troubleshoot issues, and provide actionable, high‑impact recommendations.
Key Responsibilities:
- Configure and customize Salesforce objects, fields, layouts, security, and automation (Process Builder, Flow, Apex triggers).
- Implement and maintain QTC/CPQ solutions, partner management, forecasting, territory mapping, internationalization, pipeline optimization, and lead management processes.
- Build and manage integrations between Salesforce and external systems (Ironclad, Stripe, Metronome, HubSpot, Apollo, Clay).
- Perform data migrations, data quality assurance, and maintain data integrity across systems.
- Develop and maintain dashboards, reports, and data warehousing solutions using SQL.
- Document system configurations, control procedures, and best practices.
- Collaborate with Revenue Operations and business stakeholders to refine processes and solve business challenges.
Required Skills:
- 5+ years of Salesforce administration experience in a high‑growth environment.
- Expertise in QTC/CPQ implementation and configuration.
- Strong understanding of Salesforce architecture, security, and data model.
- Experience integrating Salesforce with financial and marketing platforms (Stripe, NetSuite, HubSpot, Apollo, Clay).
- Proven ability to scale Salesforce workloads for large organizations.
- Basic SQL skills and experience with data warehouses or ETL pipelines.
- Excellent analytical, problem‑solving, and business judgment skills.
- Effective communication with senior management, sales, marketing, vendors, and international teams.
Required Education & Certifications:
- Bachelor’s degree in a related field or equivalent professional experience.
- Salesforce Basic and Advanced Administrator certifications (Advanced Administrator required).
- Advanced Developer or Platform II certification preferred.
- 3+ years of Salesforce developer experience is a plus.