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ReliaQuest

ReliaQuest

www.ReliaQuest.com

2 Jobs

1,101 Employees

About the Company

ReliaQuest exists to Make Security Possible, allowing security teams to detect, contain and respond to threats within minutes—anytime, anywhere. Our GreyMatter platform empowers enterprise security teams to leverage their current or future technology stack to drive greater visibility and automation without the need to centralize data or standardize tools. Built on over a decade of experience, ReliaQuest is the only cybersecurity technology company at scale, at the enterprise, that provides optionality and modularity—making the customer the platform.

With over 1,000 customers worldwide and 1,200 teammates across six global operating centers, ReliaQuest delivers security outcomes for the most trusted enterprise brands in the world. 
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Listed Jobs

Company background Company brand
Company Name
ReliaQuest
Job Title
Associate IT Engineer
Job Description
**Job Title:** Associate IT Engineer **Role Summary:** Provide first‑line technical support and onboarding services for internal users, ensuring smooth operation of hardware, software, and collaboration tools across macOS and Windows environments. Contribute to asset management, knowledge base content, and ongoing infrastructure improvements. **Expectations:** - Deliver timely, courteous support via phone, chat, walk‑ups, and ticketing system. - Accurately log, prioritize, and resolve incidents based on business impact. - Maintain a positive attitude, adaptability, and strong customer‑service focus. - Participate in continuous improvement projects and documentation. **Key Responsibilities:** - Onboard new employees: configure and deploy laptops, peripherals, and software. - Serve as primary contact for internal IT requests; triage and resolve issues. - Troubleshoot hardware, operating systems (macOS/Windows), and applications. - Manage and support Microsoft Teams conference rooms and A/V equipment. - Securely prepare devices for trade shows, demos, and events. - Maintain asset inventory and update configuration records. - Contribute to and maintain a knowledge base with clear technical documentation. - Identify and assist with infrastructure projects to streamline workflows. **Required Skills:** - 1‑3 years experience troubleshooting macOS and/or Windows environments. - Strong customer‑service and communication abilities (written & verbal). - Basic networking knowledge (TCP, UDP). - Proficiency with command‑line interfaces. - Experience with Active Directory and Microsoft 365 (preferred). - Ability to manage devices remotely in mixed‑OS settings. - Detail‑oriented, accountable, and adaptable. **Required Education & Certifications:** - Bachelor’s degree in Information Technology or a related field (or equivalent experience). - No specific certifications required; relevant vendor or platform certifications are a plus.
Tampa, United states
On site
Fresher
12-11-2025
Company background Company brand
Company Name
ReliaQuest
Job Title
Mid/Sr. DevOps Engineer
Job Description
**Job Title:** Mid/Sr. DevOps Engineer **Role Summary:** Design, build, and maintain scalable, secure cloud infrastructure for an AI‑driven security operations platform. Enable rapid software delivery through automated CI/CD pipelines, Kubernetes management, and Infrastructure as Code (IaC). Collaborate cross‑functionally to align infrastructure solutions with business objectives while ensuring high availability, performance, and cost efficiency. **Expectations:** - 1–2+ years of hands‑on experience administering cloud environments (primarily AWS). - Proven ability to implement and manage Kubernetes clusters at scale. - Strong scripting skills (Bash or Python) and familiarity with Docker. - Demonstrated use of IaC tools (Terraform, CloudFormation, Helm). - Experience with monitoring, alerting, and incident response. **Key Responsibilities:** - Architect and implement reliable, secure AWS infrastructure supporting production workloads. - Develop and maintain CI/CD pipelines (e.g., GitLab) to streamline the software development lifecycle. - Administer, monitor, and optimize Kubernetes clusters for high availability and performance. - Write, test, and manage IaC scripts (Terraform/CloudFormation) to provision resources consistently. - Create and maintain metrics, dashboards, and alerts using platforms such as Datadog or Prometheus. - Conduct root‑cause analysis of incidents and drive continuous improvement of reliability. - Collaborate with development, security, and operations teams to deliver infrastructure solutions aligned with business goals. - Contribute to documentation, best‑practice standards, and automation initiatives. **Required Skills:** - AWS resource management (EC2, S3, RDS, IAM, etc.) - Kubernetes administration (deployment, scaling, networking, security) - Infrastructure as Code (Terraform, CloudFormation, Helm) - Scripting in Bash or Python - Docker containerization - Command‑line proficiency (Linux/Unix) - CI/CD pipeline development (GitLab) - Monitoring/alerting tools (Datadog, Prometheus) - Basic knowledge of PostgreSQL or similar databases **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field (or equivalent practical experience). - Relevant DevOps certifications (e.g., AWS Certified DevOps Engineer, Certified Kubernetes Administrator, Terraform Associate) are a plus.
Tampa, United states
On site
08-01-2026