International Chamber of Commerce

About the Company

The International Chamber of Commerce (ICC) is the institutional representative of 45 million companies in more than 170 countries. We work to promote international trade, responsible business conduct and a global approach to regulation through a unique mix of advocacy and standard setting activities—together with market-leading dispute resolution services. Our members include many of the world’s largest companies, SMEs, business associations and local chambers of commerce.

For job opportunities at ICC, visit: https://iccwbo.org/careers/job-opportunities/

Listed Jobs

Company Name

International Chamber of Commerce

Job Title

Internship – CRM and Digital Marketing

Job Description

**Job Title:** Internship – CRM and Digital Marketing **Role Summary:** Support the CRM and digital marketing team by maintaining data quality, conducting research, managing lists, and providing user assistance. Gain practical experience in Microsoft Dynamics 365 CRM, data governance, email marketing tools, and transition management within an international organization. **Expectations:** - Maintain accurate CRM data and perform regular cleansing. - Assist internal and external users with queries and support requests. - Contribute to list building and data import activities. - Participate in training sessions and knowledge sharing. - Demonstrate proactive communication and organized work habits. **Key Responsibilities:** - Ensure data quality in Microsoft CRM 365; use tools such as Duplicare for cleansing. - Conduct data research and recovery using CRM insights platforms (e.g., InsideView, Demandbase). - Build and maintain lead/contact and account lists for CRM users and projects. - Import contact files and manage bulk data uploads. - Support CRM team coordination (marketing committee, calendar, user meetings). - Respond to user inquiries via dedicated mailbox and provide troubleshooting. - Train new employees on CRM and email‑marketing tools, business rules, and best practices. **Required Skills:** - Proficient with Microsoft Office Suite (Word, Outlook, PowerPoint). - Advanced Excel abilities (formulas, pivot tables, data analysis). - Professional level English; basic French. - Strong organizational, dynamic, and proactive attitude. - Basic familiarity with CRM systems (preferred). **Required Education & Certifications:** - Currently enrolled in a university program (undergraduate or graduate). - No specific certifications required; willingness to learn CRM and digital marketing tools.

Paris, France

Hybrid

26-03-2026