Magnify

About the Company

Magnify is creating the post-sales automation and orchestration platform. Our mission is to power the customer experience for software.

Magnify uses machine learning to automate and optimize the many different touch points that customers experience when they onboard and use enterprise software. It simplifies and reduces work for Customer Success and Product teams, integrating with their existing systems with a no-code interface.

Listed Jobs

Company Name

Magnify

Job Title

Customer RevOps Manager

Job Description

Job Title: Customer RevOps Manager Role Summary: The Customer RevOps Manager drives post-sales onboarding and revenue-operations alignment for SaaS clients, focusing on data integration, system configuration, and process optimization to enable AI-driven forecasting and customer success. Expectations: - Ensure seamless customer onboarding by driving discovery sessions and aligning platform integration with client revenue operations. - Translate RevOps use cases into implementation plans based on forecasting strategies, revenue reporting logic, and segmentation rules. - Collaborate with engineering teams to triage integration issues and validate data pipelines through SQL troubleshooting. - Provide CRM and customer success administrative support, configuring systems to ensure accurate reporting and automation. - Maintain cross-functional alignment with Sales, Customer Success, and engineering teams to meet client onboarding milestones. Key Responsibilities: - Lead end-to-end post-sales onboarding, including handoffs between Sales and Customer Success. - Integrate client systems (Salesforce, HubSpot, Gainsight, NetSuite) with platform infrastructure. - Troubleshoot integrations, validate data quality, and resolve discrepancies in forecasting models. - Configure CRM fields, dashboards, and metrics to align with revenue operations workflows. - Refine onboarding templates and advocate for client needs internally to improve tools/workflows. Required Skills: - Expertise in SaaS RevOps (ARR/TCV/ATV metrics, forecasting, churn/expansion logic). - Proficiency in SQL for data validation and troubleshooting. - Hands-on experience administering Salesforce, HubSpot, Gainsight, or NetSuite. - Familiarity with API protocols, authentication methods (OAuth, token-based), and data integration tools (Airbyte, Fivetran). - Cross-functional collaboration and project management to coordinate stakeholders. Required Education & Certifications: Bachelor’s degree in Business, Computer Science, or related field preferred. Certifications in RevOps frameworks or CRM administration advantageous.

Seattle, United states

Hybrid

20-09-2025