Marks and Spencer

About the Company

At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us.
For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do.

Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action.

We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future.
Join us at M&S to shape the future of retail.

Listed Jobs

Company Name

Marks and Spencer

Job Title

Lead Security Operations Manager

Job Description

Job title: Lead Security Operations Manager Role Summary: Lead and coordinate operational security across retail stores, support centres, and distribution sites, ensuring a safe environment for colleagues and customers while protecting company assets and brand reputation. Expectations: * Serve as the primary point of contact for operational security. * Reduce losses from internal and external threats. * Manage third‑party security services and enforce compliance with security policies. * Drive continuous improvement initiatives to mitigate risk and enhance performance. Key Responsibilities: * Provide expert guidance on security policies and procedures. * Support incident response for burglary, robbery, violence, and related events. * Maximise utilisation of CCTV, alarms, access control, and other security equipment. * Collaborate with third‑party suppliers to improve service quality and value. * Build cross‑functional relationships to embed best practices and deliver strategic security initiatives. * Lead, inspire, and develop security teams toward high performance. * Analyse data and report findings to inform decision‑making. * Liaise with law enforcement and external agencies as required. Required Skills: * Strong communication and relationship‑building abilities. * Leadership and team‑development experience. * Knowledge of security legislation and risk‑management principles. * Threat identification and solution implementation. * Data analysis and reporting proficiency. * Experience with security technology and training delivery. * Ability to prioritise, deliver results, and drive change. Required Education & Certifications: * Bachelor’s degree in Security Management, Criminal Justice, or related field (or equivalent relevant experience). * Professional certifications in security (e.g., CPP, PSP) preferred.

London, United kingdom

On site

Senior

30-12-2025

Company Name

Marks and Spencer

Job Title

Senior Finance Manager - Commercial Food

Job Description

Senior Finance Manager - Commercial Food Role Summary Lead financial strategy for Ambient Trading, driving revenue and profitability through data-driven decisions and collaboration with trading teams. Expectations - Lead a team of three finance professionals. - Partner with Ambient Trading teams to execute transformation programs. - Ensure delivery of revenue and profit targets through financial oversight. - Influence pricing, promotions, and supplier negotiations. Key Responsibilities - Manage P&L, balance sheet, and financial controls. - Provide analytical insights to assess risks, opportunities, and strategic initiatives. - Oversee budgeting, forecasting, and governance processes. - Optimize supplier and commodity management, managing inflation impacts. - Enhance reporting and collaborate with analytics teams to improve financial processes. Required Skills - Qualified accountant (CIMA, ACCA, ACA, CA) with at least 5 years post-qualification experience. - Strong commercial acumen and business partnering experience, preferably in retail/FMCG. - Proven leadership in team management and performance improvement. - Expertise in financial planning, forecasting, and business case development. - Excellent communication and influence skills at senior levels. Required Education & Certifications - CIMA, ACCA, ACA, or CA qualification.

London, United kingdom

Hybrid

Senior

30-01-2026

Company Name

Marks and Spencer

Job Title

Marketing Manager - General Insurance

Job Description

**Job title** Marketing Manager – General Insurance **Role Summary** Develop and execute marketing strategies for new general insurance products (Pet, Travel, Home) to drive sales, improve trading performance and increase market share within a fast‑paced retail‑financial services environment. **Expactations** - Own marketing plans for multiple product lines, managing a multi‑product pipeline. - Deliver measurable improvements in trading run‑rate, reporting progress in weekly trade & monthly performance meetings. - Collaborate internally with Commercial, Retail, Sparks and external agencies to maximize brand effect and optimize stakeholder engagement. **Key Responsibilities** - Lead the creation, launch and optimisation of marketing plans for Travel, Pet & Home Insurance. - Coordinate with channel experts and agency partners to implement plans across all distribution channels. - Work with creative/design teams to develop clear, impactful messaging and landing propositions. - Provide regular performance insights and trade‑run analysis to senior marketing leadership. - Contribute to long‑term product marketing strategy, focusing on category growth and share. - Partner with insurance and retail stakeholders to reinforce brand positioning and retail integration. **Required Skills** - Experience in financial services or retail marketing (preferred). - Knowledge of multi‑channel marketing, integration of channels into a cohesive strategy. - Strong project management, organisational and agility skills for managing several concurrent initiatives. - Analytical mindset: ability to interpret trading data and translate insights into actions. - Excellent communication, stakeholder management and collaboration across functions. **Required Education & Certifications** - Bachelor’s degree in Marketing, Business, Finance or related field. - Relevant marketing or financial services certification (e.g., CIM, Chartered Marketing, CFA) is an advantage but not mandatory.

London, United kingdom

Hybrid

09-02-2026

Company Name

Marks and Spencer

Job Title

Software Engineer

Job Description

Job title: Software Engineer Role Summary: Design, develop, and maintain customer‑facing web experiences for the Sparks loyalty platform using React, Next.js, TypeScript and JavaScript. Collaborate closely with product, design, native apps, and backend teams to deliver end‑to‑end features, integrate GraphQL APIs, and continuously improve performance and maintainability. Expactations: Deliver high‑quality, testable code on time; lead code reviews and enforce engineering standards; participate actively in agile ceremonies; troubleshoot production issues with a customer‑first mindset; adopt a growth‑oriented, inclusive team culture; embrace new technologies and tools. Key Responsibilities: • Build and maintain performant, responsive UI components and pages in React/Next.js. • Collaborate with product, design, backend, and native teams to ship features across the Sparks customer journey. • Integrate front‑end with GraphQL APIs and other backend services, ensuring reliability and scalability. • Write clean, maintainable code, including unit, integration, and e2e tests. • Participate in code reviews, architectural discussions, and quality assurance activities. • Contribute to UI or design system development. • Optimize application performance using profiling, A/B testing, and data‑driven experiments. • Resolve production incidents, conduct post‑mortems, and implement preventive measures. • Continuously improve tooling, CI/CD pipelines, and development processes. • Attend planning, backlog refinement, and retrospective meetings and actively contribute to team improvement initiatives. Required Skills: • Proficiency in modern JavaScript/TypeScript and React, with experience in Next.js. • Strong understanding of front‑end architecture, component design, and state management. • Experience integrating with GraphQL or strong willingness to learn. • Familiarity with RESTful APIs, authentication, and security best practices. • Knowledge of CSS-in-JS, responsive design, and accessibility (WCAG). • Experience with automated testing frameworks (Jest, React Testing Library). • Familiarity with CI/CD, version control (Git), and agile development practices. • Excellent problem‑solving and debugging skills. • Strong verbal and written communication; collaborative mindset. • Proactive, self‑motivated, and comfortable learning new technologies. Required Education & Certifications: • Bachelor’s degree (or equivalent) in Computer Science, Software Engineering, or related field. • Technical certifications are not required but are a plus (e.g., React, JavaScript, Cloud fundamentals).

London, United kingdom

Hybrid

16-02-2026